When we released the Confident Change Management course earlier this year, we got a lot of feedback that it was a great comprehensive offering, but people wanted something that was more bite-sized. Something they could read and understand quickly to help them be better at change management. The result was we built a short book […]
Trust is fundamental. It’s essential. It weaves together not just trust but also trustworthiness and, unfortunately, betrayal. Trust is a bet that the benefits of the trust are going to be more than the cost of betrayal. It’s based on the belief of the other person’s trustworthiness. Like horse race handicappers, we’re constantly looking at […]
I fundamentally disagree that burnout is limited to the job. Burnout is a condition that impacts people in their personal lives as well as in their jobs, no matter what definition the World Health Organization has adopted (for political or structural reasons). However, Overcoming Job Burnout doesn’t say that burnout can only occur in a […]
My journey through change management work led me to The Change Masters in an indirect way. When I mentioned that I was writing a course on change management, and I listed off several of the authors’ works I was using in the course, my colleague mentioned that, years ago, they had learned change management from […]
Recently, I got with the Techsplaining crew and talked about combating burnout. With COVID-19, many of us have been stuck at home and having a hard time coping. It can be hard to tell whether the feelings of exhaustion, cynicism, and inefficacy are a temporary result of the pandemic or if they’re signs of a […]
I recently went on the Technology Advice podcast and talked with Mike Pastore about change management and marketing. In it, I talk about how understanding change helps you understand your clients. Change can lead to stress and fear, and while much of marketing is based on stress and fear, it’s important to realize why fear-based […]
I graduated. I never expected to go back and get a second Bachelor of Computer Science degree, but I did. The reasoning is a bit strange – even by my standards – and the path is even stranger. Those who know me would never question or wonder whether I had a bachelor’s degree or not. […]
What surprises me the most about the world of change management is how there can continue to be new things that I learn about it. Sometimes, the things I learn are closer to me than I could have ever realized. That’s the case with April Callis-Birchmeier’s book, READY, Set, Change!: Simplify and Accelerate Organizational Change. […]
There’s the moment right after you realize that you’ve been assigned to your first change project when panic sets in and you begin to wonder How to be a Change Superhero. Whether the thought crosses your mind early in the process or late doesn’t matter. What matters is that moment of panic when you realize […]