A few weeks ago, I did an interview with RJ Mauro leading up to the ARMA InfoCon this year. We discussed some of my information governance background, the future of the information profession, and the conference itself. It was posted on YouTube, so you can check it out by going here: https://www.youtube.com/watch?v=oBHrkyY4Ngs. You can learn […]
Working with clients on deployments in the Microsoft world isn’t always easy. Some clients want to develop in one environment (or tenant) and then move that development to a new tenant. Invariably, there are steps that get missed. When they do, the production deployments break, which impacts users – and it’s frustrating. One of the […]
I was in a darkened room listening to two presenters with their different vantage points on opiates in the workplace, and during the talk, they mentioned the book Dreamland: The True Tale of America’s Opiate Epidemic. I disagreed with what seemed to be the presenters’ fundamental premise that drugs are evil, and are to blame […]
In many organizations, there are two main streams of communication: the officially-sanctioned media and what’s actually used to learn the information. Instead of taking a “command and control” approach to these communications, there are ways to make it more collaborative. If you want to share this video, you can get it ad-free. Just click here […]
I’m not a teacher in the traditional sense. Sure, I’m an educator. I stand in front of classes and teach, but not in the way that Colleen Schmit means “teacher” in The Burn Book: 8 Key Strategies to Recognize and Extinguish Teacher Burnout. As a former kindergarten teacher, she means teacher in the kindergarten-through-12th-grade sense. […]
KISS is a common acronym: Keep It Simple, Stupid. This video explains why it’s important for your communications. If you want to share this video, you can get it ad-free. Just click here to sign up, and we’ll send all our communications tips to you via email.
Every once in a great while, you get to experience serendipity – a happy accident. In this case, we had asked Scott Warrick to review our book, and in the follow up we got to see his latest book, Solve Employee Problems Before They Start: Resolving Conflict in the Real World. Terri and I have […]
One of the things we help people with is making the change from the way they used to do things to new ways of doing things. That’s why we created a mapping between classic web parts and modern web parts. The idea is that if you know how you used to do something, you’ll see […]
There have been many references to Emotional Intelligence 2.0 in my world over the past several years, but they hadn’t managed to break through and cause me to read it. I had read Daniel Goleman’s Emotional Intelligence some years ago and it had stuck with me. In the intervening six years much of what I […]
I was recently in a conversation about the toxic effects of parental alienation and how it tears apart relationships and harms children. The folks I was discussing it with didn’t have answers either. They practiced family reconciliation therapy, but that didn’t always address the root of the problem. After the conversation, I sat to ponder […]