Office 365 End User Adoption Workshop: A Deep Dive into Building a Successful End User Adoption Campaign

We all want to have our teams be more productive inside our business applications – simply turning on an application and letting employees “figure it out” leaves many people feeling frustrated, and they will go back to using the things they know well.

Do you currently have an adoption plan, a process, a campaign to roll out new applications and introduce new team members to what you already have? If so, is it working well? Either way, there is always room for improvement and different perspectives. Adoption campaigns should always be focused on the value that employees will get from the tools.

This session showcases a tried and true end-user adoption method and a detailed dive into building an Office 365 End User Adoption Campaign inside your Microsoft Teams, Microsoft Planner, and OneNote in your tenant with proven strategies for success.

Heather, Rob, and Karuana are Office 365 and adoption experts with a variety of expertise across IT, organizational change management, and marketing. This is a hands-on workshop where you will walk away with a campaign plan template set up in your tenant (if you so choose).

Attendees can also follow the steps at a later time. Heather will share stories, examples, and best practices so you can use what you learn in the workshop over and over again inside your business. These strategies can be applied when new Office 365 Applications or any applications are launched and for when you need to train your new hires.

In this workshop, you will take away:
• A step by step end-user adoption schedule built out inside your Microsoft Teams, Microsoft Planner, and OneNote.
• Real-world examples for each item in the plan.
• A communication plan with templates you can use for your end-user campaign.
• Practical tips and tricks that you can adapt and re-use.

Bring your laptop if you would like to build or take notes as we go.

Extinguish Burnout

Burnout is more than a catchphrase used when one is tired of their job or weary from life. Burnout is a syndrome characterized with exhaustion, cynicism, and a lack of personal efficacy. As a leader, burnout may affect not only yourself and your peers but also your staff. This impact then affects patient outcomes and safety as well staff engagement and safety. Learning to identify the path towards burnout and strategies for recovery will impact your life and those around you. This session will provide the framework of how burnout sneaks up on us and techniques to escape its clutches.

Additional information coming soon!

Knowledge Sharing in a World of Change

The world is changing around us. New patterns are emerging and reforming at a pace never before seen. Bogue takes us on a journey through the forces that are changing our world, dives into the depths of neurology, and soars with lofty ideas for the new world order before returning to the ground to share the kinds of techniques that you can use to share information in your organization and in your world. He addresses the possible barriers and resistance, as well as the accelerators to move your organization forward. He offers tools you can use to initiate and manage change in your organization.

The Six Keys to Confident Change Management

Organizations of all sizes are in a period of turmoil and transition, making effective change management more important than ever. With all the conflicting advice and change models out there, it can sometimes be hard to determine what’s important and what isn’t. This webinar makes the complicated simple by giving you the six keys you need to open the doors to change. The Six Keys to Confident Change Management draws from decades of experience across numerous disciplines, from psychology and neurology to systems thinking and beyond. Whether you’re doing a process improvement or reimagining your entire organization through digital transformation, you’ll learn the keys you need to be confident and successful with any change you’re trying to accomplish.

Burnout Prevention and Recovery

We’ve all been there. We’ve felt burned out. Perhaps we even feel burned out today. If you’re not experiencing burnout, the odds are someone close to you is. In this interactive session, you’ll learn the drivers that cause and sustain burnout. You’ll discover simple techniques to make yourself and those around you more resilient to burnout and prevent it from happening in the first place. Pulling research and writings from many disciplines, we’ll help you learn what you can do — without much additional effort — to prevent and recover from burnout.

Additional information coming soon!

Extinguish Burnout: Practical Guide for Prevention and Recovery

Everyone in healthcare is experiencing increased demands on their time, resources, and energy; this, combined with systems that are not designed to support the expanding daily work, has resulted in increased rates of burnout. Burnout among healthcare professionals is reaching epidemic proportions, with over 50% of physicians and 30% of nurses reporting signs of burnout. While the evidence demonstrates that burnout is becoming a norm in healthcare, it is rarely discussed among these professionals. Too often, burnout is considered a personal problem affecting only the person experiencing burnout; however, in healthcare, burnout also affects the entire healthcare system. Burnout has significant impact in healthcare, including lower-quality patient care, reduced patient and staff safety and patient satisfaction, and increased staff turnover. It has also been demonstrated that there is a statistically significant correlation between nurse burnout and increased healthcare-associated infection rates. While burnout affects all aspects of healthcare, it is frequently perceived as someone else’s problem. Individuals feel like they cannot cope with the demands of their life and be effective at their work. Too often, they don’t want to ask for help, because they don’t want anyone to know they are experiencing burnout. They worry that they may not be appreciated or, even worse, thought of as incompetent if anyone realizes that they are experiencing burnout. In this session, we’ll review the classic factors leading to burnout and distill them into a model of burnout focused on perceived personal efficacy and personal agency. Pulling research and writings from many disciplines, you’ll learn how to think about burnout in a way that enables you to prevent it – or recover from it – for yourself or the staff you support.

Additional information coming soon!

Extinguish Burnout: Practical Guidance to Prevention and Recovery

It is estimated that burnout effects over 50% of healthcare providers. Too often, burnout is considered a personal problem; however, in healthcare, burnout affects the entire system. Burnout’s impact includes reduced quality patient care, patient and staff safety, patient satisfaction, and increased staff turnover. Burnout, while a personal problem, is also a system problem impacting staff, patients, and profits. As a healthcare professional, it is imperative to learn how to prevent and recover from burnout.

Additional information coming soon!

Confident Change Management

HR professionals are faced with change every day. Few of us are taught explicitly how to manage change better. Let’s learn how to navigate internally and externally generated change as we discover how to motivate employees, communicate effectively, and manage our stakeholders.

Ten Tips That Will Get Employees to Read What You Write

You’re constantly reminding, nudging, and nagging employees to do the things that you need them to do or stop doing things you need them to stop. You’re exhausted from the questions you’ve explained in your email. Imagine a world where employees want to hear everything you have to say. How can you change the pattern and get them to want to read what you’ve written? In this fast-paced session, we’ll cover ten things you can do to get users to read what you write. You don’t need to do all ten all the time. Just a few subtle shifts can increase your response rate, save time, and improve everyone’s attitude. In this session, you’ll get a chance to practice your new skills through interactive writing exercises.

Who Moved My Button: User Satisfaction in Constant Change

Constant change on the Microsoft 365 platform means progress, but it also means change that can be disruptive to your users and create frustration and angst with the platform. In this session, we’ll look at strategies for dealing with out of date documentation, incomplete features, and a platform that seems to be shifting under your feet. We’ll briefly discuss communication channels but move on to strategies that acknowledge you’ll never be able to completely know what is happening on the platform or how it will impact your users. Instead, we’ll focus on approaches to reduce frustration, improve satisfaction, and increase user adoption.