Confident Change Management

HR professionals are faced with change every day. Few of us are taught explicitly how to manage change better. Let’s learn how to navigate internally and externally generated change as we discover how to motivate employees, communicate effectively, and manage our stakeholders.

Additional information coming soon!

Ten Tips That Will Get Employees to Read What You Write

You’re constantly reminding, nudging, and nagging employees to do the things that you need them to do or stop doing things you need them to stop. You’re exhausted from the questions you’ve explained in your email. Imagine a world where employees want to hear everything you have to say. How can you change the pattern and get them to want to read what you’ve written? In this fast-paced session, we’ll cover ten things you can do to get users to read what you write. You don’t need to do all ten all the time. Just a few subtle shifts can increase your response rate, save time, and improve everyone’s attitude. In this session, you’ll get a chance to practice your new skills through interactive writing exercises.

Additional information coming soon!

Conflict Resolution

Conflict erupts in all our lives — both professionally and personally. Despite its frequency and regularity, few have been taught conflict de-escalation and resolution skills. Professionals can learn to address conflict by identifying the conditions that create conflict, the causes that trigger it, and the techniques for resolving conflict. Success under conditions of high stress, risk, ambiguity, and complexity require effective conflict resolution skills. While it is impossible to resolve all conflict without the collaboration of the entire team, someone must lead these efforts.

In this session, we’ll teach you the essential skills necessary to de-escalate conflict and then resolve it through instruction and exercises that we’ll all complete.

Who Moved My Button: User Satisfaction in Constant Change

Constant change on the Microsoft 365 platform means progress, but it also means change that can be disruptive to your users and create frustration and angst with the platform. In this session, we’ll look at strategies for dealing with out of date documentation, incomplete features, and a platform that seems to be shifting under your feet. We’ll briefly discuss communication channels but move on to strategies that acknowledge you’ll never be able to completely know what is happening on the platform or how it will impact your users. Instead, we’ll focus on approaches to reduce frustration, improve satisfaction, and increase user adoption.

Securing Stakeholder Support for RIM/IG Initiatives (Without Selling Your Soul)

Rarely are an organizations’ information management, records management, and information governance needs seen as urgent or essential.  Too often sponsors are distracted by the problem of the moment while failing to realize that they can save time, money, and sleepless nights by getting better control and value from the information that they already have.  Learn how to change the game and get sponsors to come to you to help them remove friction, improve agility, and create opportunities for the organization.

Additional information coming soon!

Extinguish Burnout From Training and Development

Burnout is a real issue with everyone, not just talent development professionals. Learn how to address it and prevent it in yourself and your team.

Wabash Valley HR Association

The Science of Influence and Motivation

Change is about trying to get individuals to change their behavior. In this session, we’ll pull from neuroscience and marketing to explain how you can get people to change their behaviors. We’ll address ways that individuals influence one another, and we’ll explain the hidden mechanisms that drive everyone. We’ll share classic research which distorts the length of lines, factors that can cause people to harm others, and ways that we’re motivated. We’ll build on the foundations of morality and land in a quirky world where we feel obligated to uphold our identities.

Extinguish Burnout: Practical Guidance for Prevention and Recovery

Everyone in healthcare is experiencing increased demands on their time, resources, and energy; this, combined with systems that are not designed to support the expanding daily work, has resulted in increased rates of burnout.  Burnout among healthcare professionals is reaching epidemic proportions, with over 50% of physicians and 30% of nurses reporting signs of burnout.  While the evidence demonstrates that burnout is becoming a norm in healthcare, it is rarely discussed among these professionals.  Too often, burnout is considered a personal problem affecting only the person experiencing burnout; however, in healthcare, burnout also affects the entire healthcare system.

Extinguish Burnout: Practical Guidance for Prevention and Recovery

Everyone in healthcare is experiencing increased demands on their time, resources, and energy; this, combined with systems that are not designed to support the expanding daily work, has resulted in increased rates of burnout. While burnout affects all aspects of healthcare, it is frequently perceived as someone else’s problem. Individuals feel like they cannot cope with the demands of their life and be effective at their work. Too often, they don’t want to ask for help, because they don’t want anyone to know they are experiencing burnout. In this session, we’ll review the classic factors leading to burnout and distill them into a model of burnout focused on perceived personal efficacy and personal agency. Pulling research and writings from many disciplines, you will learn how to think about burnout in a way that enables you to prevent it – or recover from it.

Change Management Waterfall and Agile Models: Finding the Right Fit

There are many models for change to choose from, but how do you find the model that best fits the change that you and your organization need? During this webinar we’ll review the most common change models while describing where they work best and where they struggle. We’ll explore the line between waterfall-type change projects and agile change projects—and those projects that may be called agile-fall that are somewhere in the middle. You’ll leave with a basic understanding of multiple models and a framework for choosing a model that works best for you and your organization.