Indianapolis, IN

Conflict De-escalation and Resolution

When:
March 10, 2020 – March 13, 2020 all-day
2020-03-10T00:00:00-04:00
2020-03-14T00:00:00-04:00
Where:
NACNS 2020 Annual Conference @ Indianapolis Marriott Downtown
350 W Maryland St
Indianapolis
IN 46225

CNSs encounter conflict frequently. Because of the impact of conflict in healthcare, all CNSs need training in conflict resolution and de-escalation. However, few CNSs have been trained to truly understand the components of conflict or effective methods to resolve it.

By learning to identify the conditions that create conflict, the causes that trigger it, and the techniques for resolving it, the CNS will be better prepared. Success under conditions of high stress, risk, ambiguity, and complexity require effective conflict resolution skills. While it is impossible for the CNS to resolve all conflict without the collaboration of the interdisciplinary team, it is their centrality to healthcare that places CNSs in the position where they can take the lead in these efforts.

Additional information coming soon!

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.