As change managers, we’re often the ones tasked with “inflicting” change on the members of the organization. However, how do we cope – and keep our changes going – when external changes are forced upon us? How do we build empathy and compassion for those folks in the organization that didn’t get a voice in the change but still need to change? In this session, we’ll explain why people resist change and what we can do to make change seem less scary for ourselves and for other. Instead of platitudes about how you need to be hopeful, we’ll show you how to generate hope. Instead of insisting that you develop grit, we’ll tell you practical ways you can keep going even when it’s hard.