5 Embarcadero Center
You may have control of the home page. You may be responsible for helping departments get their sites created. However, ultimately, they’ve got to update it themselves. You don’t have time to create content for every department. You can, however, help them to be successful by helping them understand how to think from the perspective of their internal users and what they need. In this session, you’ll learn how to help departments understand the separation between their needs and others’ needs. You’ll learn how to help departments build a site that focuses on their internal consumers. Take these materials back home and use them to engage your departments in creating their own place on the intranet that serves their needs. In this session, you’ll distinguish between communication and collaboration needs. You’ll be able to create a user-focused catalog of services. And you’ll develop departmental sites that are useful to users outside the department.
Additional information coming soon!