500 E Cesar Chavez St
The environmental services team can be the unsung heroes in the fight against infection. Too many environmental services teams are cleaning 50% or less of the high-risk objects. This translates into an increased opportunity for more preventable healthcare associated infections. It is important to realize that this cleaning level is not related to the environmental service workers desire to perform well. There are many variables that make appropriate cleaning difficult. Low wages, high turnover, and English as a Second Language (ESL) make the efficient and effective training of environmental services challenging to say the least. In this session, we explore the capabilities of augmented reality to transform the training process for environmental services. We start by explaining why augmented reality done in the context of the rooms that the team is cleaning will result in better performance. From there we show the work that has been done to leverage a Microsoft HoloLens 2 to map the room, identify high-risk objects, and to guide the professional to clean all of the surface and to sequence the surfaces from cleanest to dirtiest. We’ll demonstrate the solution with both actual hardware and with demonstration videos of what the technology is capable of. Finally we will discuss the positive impact that an effectively trained environmental service’s team contributes to improving patient outcomes and satisfaction and reducing the occurrence of healthcare associated infections.