Indianapolis, IN

Conflict De-escalation and Resolution


While conflict is something we all must deal with, there are times when the conflict is critical. In critical conflicts, emotions run high and getting to a solution is not possible. In infectious disease control, de-escalating and resolving conflict is crucial to the safety and outcome of patients and staff alike. In this workshop, we will deliver the tools you need to first de-escalate conflict, then build understanding, and finally create solutions. You will learn why we need to address emotions first – whether they are grounded in reality or not. 

Indianapolis, IN

Extinguish Burnout to Ignite Engagement

We’ve all been there. We’ve felt burnt out. Perhaps we even feel burnt out today. If you’re not experiencing burnout, the odds are someone close to you is. In this interactive session, you’ll learn the drivers that cause and sustain burnout. You’ll discover simple techniques to make yourself and those around you more resilient to burnout and prevent it from happening in the first place. Pulling research and writings from many disciplines, we’ll help you learn what you can do — without much additional effort — to prevent and recover from burnout.

Boston, Massachusetts

Strategies to Drive SharePoint and Office 365 Adoption in Your Organization

Knowing how to deploy SharePoint and Office 365 is becoming more of a commodity. However, getting people to actually use the platform successfully is a very different skill set. What’s the magic behind successful adoption strategies? Are there specific approaches that work for all organizations horizontally? This panel of speakers will discuss the ways in which you can make user adoption a reality in your organization.

Boston, Massachusetts

Designing Departmental Sites

You may have control of the home page. You may be responsible for helping departments get their sites created. However, ultimately, they’ve got to update it themselves. You don’t have time to create content for every department. You can, however, help them to be successful by helping them understand how to think from the perspective of their internal users and what they need. In this session, you’ll learn how to help departments understand the separation between their needs and others’ needs. You’ll learn how to help departments build a site that focuses on their internal consumers. Take these materials back home and use them to engage your departments in creating their own place on the intranet that serves their needs.

Boston, Massachusetts

Enterprise Content Management on Office 365

Whether you’re coming from files on file shares and desktops or a traditional enterprise content management system, SharePoint on-premises or Online can tame the content hydra and make you feel like you’re in control of the process instead of being dragged along behind it. Learn all about the content management features in SharePoint, including those that have been in the platform for a dozen years and those that are new to the party. You’ll learn about advanced features like digital loss protection, records management, retention, eDiscovery, and more. We’ll also resolve any lingering concerns you may have about the ability for SharePoint to scale to address your needs and concerns about the ability to automate your processes.

Boston, Massachusetts

Simplifying SharePoint Security

Securing your SharePoint sites doesn’t need to be some black-box mystery or some mystic art practiced by monks. You can create security that works for your users’ needs, and you can troubleshoot security when you can’t figure out why people do – or don’t – have permission. Security is built on simple concepts – but on a lot of them. We’ll help you organize and understand what permissions do and don’t do so you can set and manage security in your sites.

Records, Retention, and Discovery with SharePoint

SharePoint has an array of options for retaining, discovering, and declaring content.  Records centers and in-place retention are both options.  With so many overlapping options and features, the problem is often how to determine which feature to use.  We’ll dispel the mystery of what you can and can’t do in SharePoint (including Online).  Learn how to create holds, how to declare records in SharePoint, and the protections afforded to documents in every scenario.

Supporting Course Creation with SharePoint

In this session, Robert Bogue, will take you behind the scenes of how they build courses using Office 365 / SharePoint Online.  He’ll walk you through what you can do out of the box to manage the flow of content through the creation process.  You’ll see how they build The SharePoint Shepherd’s Guide as an online productivity aid and book – from the same materials.  You’ll also see how they build courses for Microsoft, Learning, Pluralsight, RedVector, and more.  Leveraging metadata, office tools, and a few custom utilities they can build courses quicker while working with SharePoint.

Indianapolis, IN

Extinguish Burnout to Ignite Engagement

No one wants to dread coming into work. No one wants to work with Negative Nellie or Complaining Carl. Changing your attitude – and the attitude of your coworkers – isn’t hard once you know the secrets. Learn how to identify and resolve burnout in yourself and your coworkers.  Learn to love what you do, where you work, and even who you work with.

In the eyes of some of your colleagues, you see the fire of passion and engagement. You know that they’re going to make a change in the world, and you want that fire, too. You can have it. Harness that fire so you are driven to greatness – without becoming burnt up in the process.

In this session, you’ll learn how to reignite and control your fire, so that you can get things done without burning out.

San Diego, CA

Practicing Intelligent Information Management with Office 365 Roundtable

Managing information today means being in charge of multiple platforms. Even if you’ve standardized on Office 365, you still have multiple tools at your fingertips. In this roundtable, we will discuss the best way to leverage O365 capabilities to drive Intelligent Information Management.

Key Takeaways;
– Identify Office 365 products
– Understand information storage in Office 365
– Understand how to manage information in Office 365