St. Louis, MO

Do This, Not That (and Why) for SharePoint End User Adoption

Are you tired of hearing the same tired story of get executive support for your SharePoint adoption with no guidance on how to do that? Are you tired of talks that tell you all the things that you should be doing? Instead of looking at the things that you should be doing, we’ll look at the things that you should stop doing. We’ll talk about what doesn’t work and why. We’ll show you how you can change what you’re doing and get better results – not increase what you’re doing.

Indianapolis, IN

Conflict De-Escalation and Resolution

Conflict is everywhere, and it’s unavoidable. For many of us, it can be hard to admit that we’re not as good at effectively resolving conflict as we’d like to be. However, we have different tools at our disposal that help us navigate the waters of conflict – we just must figure out how to use them. Learn to identify the conditions that create conflict, the specific causes that trigger it, and the techniques for resolving conflict.

Conflict takes many forms, including the agitated employee or manager who must be redirected from the situation, helped to deescalate their anger, and finally gotten into a dialogue about how to solve the problem. In this session, we’ll address the full range of conflicts from the critical to the chronic and what to do about each of them to reach understanding – even if agreement isn’t possible.

San Diego, CA

Intelligent Information Management on the Office 365 Platform

Managing information today typically means you’ll be managing multiple platforms. Even if you’ve standardized on Office 365, you’ve still got multiple tools within the platform that need content management. Exchange and SharePoint make up the core, but what do you do about Planner (project planning) content? What does Yammer mean for discoverability? Can you search your Sway presentations?

In this preconference workshop, we’ll teach you how to apply Intelligent Information Management (IIM) to your entire Office 365 Platform. Learn what the different tools in the suite do, how they’re used, how they fit together, and how to manage content effectively across all of them.

Learn the O365 best practices, including:
– What each of the Office 365 tools are used for – and what they’re not used for
– Where the overlap and connectivity is between the Office 365 tools
– How to manage content across the various tools

De-escalate Resolving Conflict

While conflict is something we all must deal with, there are times when the conflict is critical. In critical conflicts, emotions run high, and getting to a solution is not possible. In this workshop, we will deliver the tools you need to first de-escalate conflict, then build understanding, and, finally, create solutions. You will learn why we need to address emotions first – whether they are grounded in reality or not.

Working with emotion means acknowledging the other person’s emotional state and recognizing when your emotions begin to escalate and what you can do to remain professionally detached, even when the other person seems to be intentionally trying to get a reaction from you.

You will also learn how to identify the real causes for the conflict in the first place. You will learn – and practice – proven techniques for tearing apart conflict into its constituent components, so that you can address them one by one. Conflicts are based on a difference in perspectives or values. Examining perspectives and values exposes the real cause of the conflict. Once the real cause is exposed, you will learn to decide whether you still disagree or whether you can see the other person’s perspective.

Finally, you will create workable solutions and work together to select the right one. Most solutions offered up too quickly are win-lose solutions. You will learn how to get past this to offer up win-win solutions to even difficult situations.

Whether you are a party to the conflict, a moderator, or an observer, you will learn how to make the conflict better and more effective for driving the right outcomes rather than hurt feelings and defensive positioning.

Registration coming soon!

Indianapolis, IN

Burnout: Prevention and Recovery

We’ve all been there. We’ve felt burnt out. Perhaps we even feel burnt out today. If you’re not experiencing burnout, the odds are someone close to you is. In this interactive session, you’ll learn the drivers that cause and sustain burnout. You’ll discover simple techniques to make yourself and those around you more resilient to burnout and prevent it from happening in the first place. Pulling research and writings from many disciplines, we’ll help you learn what you can do — without much additional effort — to prevent and recover from burnout.

Resolving Camper Conflict

It’s early evening, and the birds are softly singing in the trees. On the ground, the chipmunks and squirrels are playing. It’s just the serene experience that your campers long for – until, out of the blue, a thunderous roar punctures the moment. You realize there’s an argument that has been brewing between two campers, and it’s going to be a problem. So what can you do to diffuse the situation? Calling in the local S.W.A.T. team negotiator seems like overkill. You haven’t been trained in hostile negotiation (unless you count your last experience at the used car lot).

In this session, we’ll give you a superhero tool belt of techniques that you can use to confidently leap into action before the conflict becomes a problem. You won’t stop every conflict – but with some Yogi-style verbal Judo, you can help campers move past their conflict – whether the conflict is all in the family or between different guest families.

Wabash Valley HR Association

Burnout: Prevention and Recovery

We’ve all been there. We’ve felt burnt out. Perhaps we even feel burnt out today. If you’re not experiencing burnout, the odds are someone close to you is. In this interactive session, you’ll learn the drivers that cause and sustain burnout. You’ll discover simple techniques to make yourself and those around you more resilient to burnout and prevent it from happening in the first place. Pulling research and writings from many disciplines, we’ll help you learn what you can do — without much additional effort — to prevent and recover from burnout.

Additional information coming soon!

Tippecanoe Area HRA

Burnout: Prevention and Recovery

We’ve all been there. We’ve felt burnt out. Perhaps we even feel burnt out today. If you’re not experiencing burnout, the odds are someone close to you is. In this interactive session, you’ll learn the drivers that cause and sustain burnout. You’ll discover simple techniques to make yourself and those around you more resilient to burnout and prevent it from happening in the first place. Pulling research and writings from many disciplines, we’ll help you learn what you can do — without much additional effort — to prevent and recover from burnout.

Blue River SHRM

Conflict De-escalation and Resolution

Conflict is everywhere, and it’s unavoidable. For many of us, it can be hard to admit that we’re not as good at effectively resolving conflict as we’d like to be. However, we have different tools at our disposal that help us navigate the waters of conflict – we just must figure out how to use them. Learn to identify the conditions that create conflict, the specific causes that trigger it, and the techniques for resolving conflict.

Conflict takes many forms, including the agitated employee or manager who must be redirected from the situation, helped to deescalate their anger, and finally gotten into a dialogue about how to solve the problem. In this session, we’ll address the full range of conflicts from the critical to the chronic and what to do about each of them to reach understanding – even if agreement isn’t possible.

Redirect and De-escalate Conflict to Get to Dialogue

Conflict is everywhere, and it’s unavoidable. For many of us, it can be hard to admit that we’re not as good at effectively resolving conflict as we’d like to be. However, we have different tools at our disposal that help us navigate the waters of conflict – we just must figure out how to use them. Learn to identify the conditions that create conflict, the specific causes that trigger it, and the techniques for resolving conflict.

Conflict takes many forms, including the agitated employee or manager who must be redirected from the situation, helped to deescalate their anger, and finally gotten into a dialogue about how to solve the problem. In this workshop, we’ll address the full range of conflicts from the critical to the chronic and what to do about each of them to reach understanding – even if agreement isn’t possible.