Indiana State Nurses Association

Resolve Conflict to Improve Nurse Resilience and Patient Outcomes

September 22, 2017 @ 10:30 am – 11:00 am
ISNA 2017 Convention - "Healthy Nurse, Healthy Nation" at Celebrations
4547 W Sycamore St
Kokomo, IN 46901

Conflict occurs naturally in all environments. In healthcare, unresolved conflict affects not only patient safety but also staff resiliency. Most nurses can improve their ability to resolve conflict effectively. Learn to identify the conditions that create conflict, the specific causes that trigger conflict, and the techniques for resolving conflict. By learning to more effectively resolve conflict nurses will encounter less stress and society will by impacted through improved patient safety and outcomes.

Additional details coming soon!

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