Article: Two Ways Students Find Training in Your Catalog

“Build it and they will come” is a popular misquote from the movie Field of Dreams and sometimes attributed to Theodore Roosevelt (related to the construction of the Panama Canal) but wherever it started, it’s a common belief when it comes to creating websites, businesses, and unfortunately, training. In order for students to get value from your learning materials, they must first find them. Findability precedes usability and thus learning.

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Article: SharePoint Un-ROI

Habla español? Sprechen Deutsch? How about business speak?

Do you know to speak the language of business to your executives?

In a previous post I talked about “4 Tips for Engaging Your Executives in SharePoint. ” However, I didn’t talk once about ROI, or rather, Return on Investment.

In that case, you were seeking a problem and trying to solve it so someone else would have worked up an ROI, but what happens when the business asks you for an ROI, the language of business? [Article removed]


Article: The Cost of Changing to SharePoint

We’re not talking about the cost of migration tools. We’re not talking about the servers that you’ll have to buy or even the licensing. The true cost of changing to SharePoint is the people costs.

The costs are in the cost of the change itself. They don’t change from product-to-product, but the cost of change is real. Let’s take a look at what it takes to keep from being a victim of the trough of reduced productivity. [Article removed]

Train Bridge

Article: Top 5 Tools for Information Architecture

Information architecture is a relatively new field.

Despite the creation of libraries in the 500 BC era, we’ve spent relatively little time focused on information architecture. Forty years ago, computers weren’t even remotely popular.

Twenty years ago, we didn’t have a global network which connected those computers so that they could share information.

Fifteen years ago, we got our first search engines to change information architecture from browsability (finding by navigation) to findability (finding by navigation or search.)

SharePoint brings its own transformation to the information architecture landscape. The following five tools make it easier to implement an information architecture in SharePoint and help us think about metadata differently.–industry-observers-23/sharepoint/top-5-tools-information-architecture-sharepoint-142271 [Article removed]


Article: 5 Steps to Making SharePoint Information Architecture Work for You

Information architecture shouldn’t be a big scary thing: it’s simply about creating the same elegance you see in the Golden Gate Bridge or the Eiffel Tower, only instead of being built with steel, it is built with information.

What is Information Architecture?

Information architecture is the process of creating a structure and tools for information such that it can be stored, retrieved, and managed efficiently and effectively. In other words, information architecture is about making information work for you.

Information architecture is different than physical architecture as there aren’t physical materials to arrange. However, the struggle towards effective and simple elegance, which is at the heart of all architecture, has its place in information architecture as well.

When speaking of architecture, we should mention the architect, the person who is responsible. In Greek, the word architect means the chief builder. However, a building architect doesn’t actually build the building. Carpenters and skilled tradesmen do that. An architect, then, is the person who creates the plans, strategies, and direction for the building.

Going back to our case of information, the primary tool the architect uses is “creating meaningful breakdowns”. That is, the architect creates the ability to find information by categorizing it. The following five steps are a straightforward approach to generating your information architecture.

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Article: Building Trust on Your SharePoint Team

Quick! Define trust. No, seriously, pause and try to define it. I’ll bet you knew exactly how to define it until I asked you. If you did answer, perhaps you answered with “knowing that another person will come through for you.” That’s not trust. Rather, it’s trustworthiness of another person. Successful SharePoint implementations rely on trust in two key ways: first, your team, or coalition, needs to trust one another to be effective. Second, your users have to trust your commitment to SharePoint.

If you don’t have trust in your coalition, you’ll achieve little or nothing as backstabbing and infighting consume everyone’s energy. If you don’t have trust in your users, you’ll have a platform with no one using it. Let’s take a look at how to build the trust you need.–industry-observers-23/sharepoint/building-trust-sharepoint-team-141797 [Article removed]


Article: Training Search to be Your Adult Learning Hero

“Eyes forward. If you can’t pay attention, I’ll rap your knuckles with my ruler.” This may be an echo of a strict Catholic education or it may be a hyperbole of how your child is being trained at school, but either way, it doesn’t have a place in how you educate the adult learners in your organization.

Malcolm Knolwes in his book, The Adult Learner: The Definitive Classic in Adult Education and Human Resource Development , discusses andragogy – or learning for adults – and why it’s different than pedagogy – learning for children.  The conclusion is that there are six key assumptions about adult learning:

  • Need to Know
  • Foundation
  • Self-Concept
  • Readiness
  • Orientation
  • Motivation

Trying to put these together into a single context; it’s clear that adult learners need to be trained at the moment in time that they need the learning (readiness), why they need to know a piece of information (need to know), that they have the foundational concepts necessary to integrate the new information (foundation) and that they have an understanding of the problem they are trying to solve (self-concept).  The training must be focused on solving problems (orientation) and the motivation for learning must map to the internal motivations of the student (motivation).

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Article: How to Reduce Your Application Backlog with SharePoint

In many organizations application backlogs are measured in years, not months or weeks. Here are some critical tips on how you can use Sharepoint to reduce that backlog and get things moving in the right direction.

There’s always more CIOs can do to help the business succeed.


Regardless of what company you work for, there seems to be an unending parade of requests to integrate some new application, or develop some application for a part of the business where you can’t find a commercial off-the-shelf (COTS) product to solve.

Like many CIOs today, despite the unending list of tasks you have been assigned, you may also be faced with a flat or shrinking budget. If you’re in that enviable position, having the limited budget finding the right people is always a challenge. This begs the question: How do you improve your internal satisfaction and reduce the backlog of applications to build?

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Article: Strategies for Integrating SharePoint into Your Learning Strategy

Like it or not, 2 out of every 3 organizations are using SharePoint, Microsoft’s unstoppable platform for communications, collaboration and information management. SharePoint can be a great tool for learning organizations and it represents potential competition for a learning portal. The good news is that SharePoint’s array of options for integration that make it an ideal platform to marry up with an existing Learning Management System (LMS).

Without an LMS
Perhaps you’re just starting to get your programs off the ground and you don’t have an LMS in place.  SharePoint has a series of options for you.  You can start with the SharePoint Learning Kit ( ) which supports SCORM 1.2 and SCORM 2004.  The basic features such as managing assignments, individual classes and training programs are supported.  While there are certainly richer for-pay options which bolt on to SharePoint, you can get your feet wet with a SharePoint based LMS virtually for free.  The SharePoint Learning Kit (SLK) is free and will even run on SharePoint Foundation so you don’t need a separate license to use it.

The for-fee SharePoint based LMS tools add more types of quizzes, surveys and better administration tools for a price.  The good news is that from a price-perspective the SharePoint based LMS solutions tend to have lower costs because they do not have to make investments into basic document and list management, security or portal features – all that comes “for free” from the platform.

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Article: Four Tips for Engaging Your Executives in SharePoint

You may have snuck SharePoint Foundation 2010 under the radar, or it was an official but unfunded project. You’re trying to figure out how to get the support you need for the new intranet the organization needs or to extend it to the Internet so you can get partners engaged and get some real value from the platform.

However, you can’t seem to find an executive sponsor to drive the project forward.

All of the “experts” keep saying that you need to get executive sponsorship or executive buy-in, but they’re noticeably absent on how to make that happen. So here are four tips on how to get your executives to buy into SharePoint.–industry-observers-23/sharepoint/4-tips-engaging-executives-sharepoint-141690 [Article removed]