Flagging Famous Files

As nice as it is to have collaboration with your peers, it sometimes means the files you use get moved around or relocated entirely. There’s a way to flag your favorite files and make them famous (or, at least, first) in this engagement video.

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Book Review-Immunity to Change: How to Overcome It and Unlock the Potential in Yourself and Your Organization

Why is change so hard? Whether we’re trying to change a culture, a team, or ourselves, change is hard. The core answer from Immunity to Change: How to Overcome It and Unlock the Potential in Yourself and Your Organization is that change is hard precisely because it’s designed to be hard. We’ve developed a resistance or an immunity to change to protect ourselves from unnecessary, too frequent, or too extreme changes. The result is a natural immunity to change. While this serves us well in most circumstances, some of the most difficult challenges in our lives are changes we want to make, desperately need to make, and for which our immunity has activated to prevent our best efforts to change.

Should I Change or Should I Die?

It seems like an easy answer: we should change. However, as Change or Die points out, 90% of cardiac patients don’t make the recommended lifestyle changes even after a heart attack. Criminal recidivism rates exceed 67.5% in just three years. Even after their freedom has been taken away, criminals don’t change their behaviors. The question becomes why is this? What is it that allows someone to put themselves in danger of death when their stated goals are to live?

The answer lies in the contradiction between the stated goals and the hidden, conflicting goals that are only exposed through our behaviors. We can identify our goals, our desired behaviors, and ultimately what the unstated goals are that drive those behaviors. Typically underlying these conflicting and unstated goals are big, hidden assumptions about the way that the world works.

Defining Goals

Each year, millions of Americans make New Year’s resolutions. Six weeks later, very few people are still working towards their resolution. They’ve made a rational decision about what they want – but they’re not doing it. The most common resolution is to lose weight. The health benefits in a nation of predominantly overweight and clinically obese people are obvious. No one is confused that there are long-term health issues that are substantially influenced by being overweight. The research around this isn’t changing.

What does change are the hidden goals that can’t be articulated. You can chalk the problem up to a Rider-Elephant-Path problem, where the rider makes a rational decision, but the emotional elephant isn’t going to do that. (See The Happiness Hypothesis for more on this model.) You could say that it’s just too hard – but the relative challenges of weight loss are well known. It’s even well known that most people fail in the long term, returning to weights that are 107% of where they started. There’s a hidden goal of protecting our self-image of the person we see ourselves as – and not changing it even if ostensibly we have a goal to change.

Mental Models

There are different ways that we see the world, and, in the context of Immunity to Change, the belief is that there are three progressive ways that we see and experience the world:

  • Socialized Mind – Here, there’s a clear recognition that it’s necessary to be a team player and work with others. Direction and orientation largely come from outside of oneself.
  • Self-Authoring Mind – Self-direction and the desire to direct others arrives as problem solving and independent thinking emerge. Direction is largely internal.
  • Self-Transforming Mind – The inherent contradictions that troubled the self-authoring mind are accepted. The realization appears that we all live interdependent lives.

This set of mental models is like how Steven Covey explains the maturity from dependence to independence and, finally, to interdependence in The Seven Habits of Highly Effective People. However, there’s a twist to the self-transforming mind. In addition to the awareness of interdependence, it’s also capable of looking at the filters in place and evaluating them. Said differently, a self-transforming mind need not just look through their perceptual filters; a self-transforming mind can directly examine and evaluate the filters. I mentioned this in my review of Resilient, how you can evaluate what’s happening without becoming a part of it.

Types of Challenges

What if all challenges could be broken down into just two categories? One category of challenges is technical. That is, once you know the solution, you can use it every time to solve the same problem. It’s simple cause and effect, problem and solution. In this model, you need only know what the solution is and execute it to solve the problem.

The second kind of challenge is an adaptive challenge. The challenge is constantly adapting and changing as you try to solve it. This is what might also be called a “wicked problem” by Horst Rittel. (See Dialogue Mapping for more.) Behavior change lives in this space where not all the components are known – or even can be known. The process for changing behavior through Immunity to Change is one that seeks to illuminate the dark places of tacit knowledge and beliefs and seeks to make them more explicit. (See Lost Knowledge for the distinction between tacit and explicit knowledge.)

Illuminating the Hidden Commitments

Our immunity to change comes from our deep-seated and hidden expectations, perspectives, and commitments that keep us trapped in where we are and what we believe despite our conscious desires to change. We want to be better as a leader but can’t let go of tasks that others could do quicker and better than us, because we need to feel like we’re “hands on” and are really contributing value.

The problem is often that we’ve not had a chance to really understand ourselves. We spend our time rushing from one thing to another, barely pausing to consider whether what we’re doing is what we want to be doing or is consistent with the way that we see ourselves. (See How to Be Yourself for more on this.) In our dealing with other people, our lack of understanding of ourselves shows itself. In my reviews of Dialogue, I wrote about the inner game of dialogue. I spoke about how our internal views and perspectives leak out everywhere, even in our attempts to dialogue with one another.

X-Ray

Immunity to Change focuses on the idea of an X-RAY that has four columns, which provide a view of why the conflict exists and why it’s not a simple technical fix to resolve the issue. The columns are:

  1. Visible Commitment – What is the commitment that the person wants to make in their world?
  2. Doing/Not Doing Instead – What are the behaviors that are currently in operation instead of the desired behaviors?
  3. Hidden Competing Commitments – What are the invisible commitments that are preventing success? Whether these are about the commitment itself or about the perceived identity of the person, what is preventing success?
  4. Big Assumptions – What are the assumptions that drive the hidden commitment? What are the perspectives that sustain the hidden commitment?

An Everyone Culture, a book I’ve previously reviewed by Robert Kegan that was published after Immunity to Change, adds one additional bit to column 3. That is a worry box. It’s what you’re worried about – as a prompt to help you better articulate what is holding you back. If you can walk through these four columns and get clear the idea is that you’ll know how to change.

One Big Thing

Sometimes, when people begin a journey of growth, they become overwhelmed with the opportunities for improvement. It’s important to recognize that we don’t have to grow or change in every area all at once. The reality is that most people’s success is inhibited by one or two key skills You don’t have to be great at them, you need only to reach a level of minimum competency.

In The ONE Thing, Gary Keller tries to lead us to focusing on just one thing but, in doing so, acknowledges that we may need to have one thing in multiple areas of our lives. The goal is not to drive that one thing – in each area – to the point of being excellent. All that is necessary is that we reach competency.

In fact, Benjamin Franklin, who was famous for many things including his productivity, tried to push himself sequentially to develop a set of virtues. He found each time he focused on another virtue, one of the ones he believed he had mastered faltered. (See Primal Leadership.)

We cannot be best in everything, but we can sequentially try to improve ourselves. Though we may experience periodic setbacks – like Franklin – in the end, we’ll find that, if we just work on one thing at a time, just to the level of competency, we’ll keep improving ourselves, and we may even find that we like ourselves.

I Like Me

If we’re really good at continuously challenging our immunity to change, and we continue to work on our ability to change – to overcome our Immunity to Change – we may just find that we like ourselves. It could even be enough to say that you have no regrets – because you like the person you are, and everything you’ve done has led you up to this point.

Cinco de Mayo aka World Hand Hygiene Day

Happy Cinco de Mayo! May your hands be washed well frequently and help prevent the spread of infection. I know this is not the typical toast to go with the annual Margarita splurging day that celebrates the Mexican army’s victory over the French army at the Battle of Puebla is 1862. I promise the intent of my toast is pure and full of hope for your good health.

The 5th of May is not only Cinco de Mayo it is also World Hand Hygiene Day. It is possible that World Hand Hygiene Day may never be as eagerly or widely celebrated as the Cinco de Mayo. It is likely that the simple act of cleaning your hands at the appropriate times will save more lives and prevent more infections than any other action we can take. The battle against pathogens and the development of antibiotic resistant bacteria is literally in our hands.

When we look at the data it is apparent that there is reason to celebrate World Hand Hygiene Day and take a stand to stop the spread of infection.

Let’s look at a bit of data related to hand hygiene:

  • A large percentage of foodborne diseases are spread by hands that were not cleansed well
  • Handwashing can reduce the risk of respiratory infections by 16%
  • Up to 80% of common infections are spread by hands
  • 10% of people do not wash their hands at all after going to the toilet
  • Only 1 in 20 people wash their hands appropriately after going to the toilet
  • In the United States, some healthcare providers clean their hands less than 50% of the times they should
    • These healthcare providers may need to clean their hands 100 times per 12-hour shift
  • According to UNICEF, one in every four childhood deaths, approximately 1.4 million globally, result from diarrhea and pneumonia. Handwashing with soap and water could reduce the death rates from these diseases up to 65% (Sam Stevens, Clean the World Foundation).

Effective hand hygiene takes less than 20 seconds and is truly an action that saves lives and changes the world. We spend millions of dollars looking for ways to keep humans safe from infection. The first line of defense is found in appropriate hand hygiene. Doing the right thing takes a small time commitment combined with the awareness of when it is important to perform hand hygiene.

There are very specific times when washing your hands is imperative:

  • After going to the toilet
  • Before eating or preparing food
  • Before and after taking care of someone who is ill
  • Before and after treating a cut or injury
  • After changing diapers
  • After blowing your nose, coughing, or sneezing
  • After touching animals, their food or waste
  • After touching garbage

There are five simple steps to washing your hands:

  1. Wet your hands
  2. Lather your hands with soap
  3. Scrub your hands for at least 20 seconds
  4. Rinse your hands
  5. Dry your hands

If soap and water is not available, you can use an alcohol-based hand sanitizer to clean your hands. It is important to remember that alcohol-based hand sanitizers are not as effective if your hands are visibly dirty or greasy. When using alcohol-based hand sanitizer be sure to follow these steps:

  1. Apply the product
  2. Rub your hands together
  3. Rub the product all over your hands and fingers until they are dry

Researchers in London estimate that if everyone routinely washed their hands, a million deaths a year could be prevented. Think about that, if it was your loved one that was still alive because we all washed our hands. We can’t live forever, but we shouldn’t die because someone didn’t wash their hands. Each time you wash your hands you could be saving a life, what could be more important than that. May you wash your hands well and frequently and have a very healthy Cinco de Mayo.

#HandHygiene #HealthForAll

Change Inspired Launch

We are excited to share our speaking and teaching in one spot to make it easier to engage us for your next event. Change Inspired is the new home of our keynote speaking enterprise. The name really does tell it all, but we can take a moment to look at the meanings of “change” and “inspire” and get some clarity on the impact we bring to our audiences.

Change is the act or instance of making or becoming different. Inspire means to fill someone with the urge or ability to do or feel something. When combined, Change Inspired is the catalyst we share that fills audiences with the urge and ability to become different, to heal and grow.

Our passion is to share our knowledge and experience and help others live the life they dream of, a life where effectiveness and self-compassion is the everyday norm and the pain of burnout and fear of conflict have no place. We have presented to large and small groups around the globe and want to share our unique mix of energy, compassion, and innovation with you. Together, we are able to make life-changing topics both entertaining and impactful.

Our primary topics include “Creating Constructive Conflict” and “Extinguish Burnout to Ignite Engagement.” These topics can be adjusted to meet the needs of your group and customized to include details of the world they live in to help make the solutions both feel achievable and come to life in their own environments.

Current statistics show that approximately 50% of Americans suffer from burnout and 85% of employees deal with conflict on some level. These topics have become critical not only to the people involved but to businesses and society in general. Together, we can make the keynote session of your event not only entertaining but one that people look back on and see that it changed their life.

At Change Inspired, you can learn more about us, Rob and Terri, review videos of our presentations, and current topics that are being presented. You can see the corporate audiences and conferences we have presented to as well as what audiences have said about us. There are links to our other websites, including the soon to be launched Extinguish Burnout website. Visit us today and let us know when we can help make your event the event of a lifetime.

Listening to WIII-FM

There’s one radio station we all listen to: WIII-FM, the station that asks “What Is In It – For Me?” We don’t mean to be selfish, but it can be hard to pay attention when you don’t see why something matters to you. This video discusses how we can broadcast our messages with WIII-FM in mind and get people tuned in.

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Book Review: The Last Lecture

I can’t remember when I first heard about The Last Lecture (as the lecture). It’s been years ago now. However, I do know that it was Jeffrey Barnes’ retelling of a story in Beyond the Wisdom of Walt that brought me back to it. It was one of many simple stories with a meaning. In this case, it was a salt and pepper shaker that Walt Disney World replaced after Randy Pausch and his sister bought, then broke, them.

The Real Last Lecture

It’s a thing in academic circles to prepare a lecture like it’s your last. If you could choose anything, what would you lecture on? It’s an entertaining series that Carnegie Mellon University (CMU) started, but little did they know that fate would intersect with their series. It turns out, for Randy Pausch, it would be his last lecture. His pancreatic cancer was no longer in remission, and this would be the last shot to leave his mark at the university and on the world.

The title of the talk was “Achieving Your Childhood Dreams,” and it explains how Randy’s life, though cut short, allowed him to achieve many of his childhood dreams. As of this writing, the video has over 19 million views. The popularity of the talk spawned Randy to work with a writer to further capture some of his remaining time.

For the Children

An impending death has a way of focusing your attention on what’s truly important. In Randy’s case, he was leaving behind his wife and young children. He wanted his children to know him as much as would be possible. Certainly, his wife, family, and friends would share his character, but it could never be enough.

I can understand this feeling, because, when we lost my brother, I could not help but weep that my nieces would never get the chance to know him like I knew him. They’d never understand the richness of his character.

It turns out that the talk was a twist. At one level, the talk was designed to inspire students and faculty at CMU just like the series was set up to do. However, if that was the only value to the lecture, it probably wouldn’t have happened. To prepare the lecture, Randy had to make the difficult decision to shift his focus from his wife and children. That’s a decision that would have been impossible to make knowing you had only months to live – except that the lecture was really his legacy for his children. It was a way that he could expose his core beliefs in a way that would be relatively immune to the effects of time and the fading of memories.

So, the lecture was a way of leaving himself for his children, and, as it turns out, so is the book. Captured as conversations between Randy and Jeffrey Zaslow, they took place while Randy was exercising, trying to stay as healthy as possible right up to the end. In a way, Randy found a way to extend his life beyond his life.

Life Lessons from the Dying

Bronnie Ware reported on what she found with her palliative care work in The Top Five Regrets of the Dying. However, The Last Lecture doesn’t seek to relay five profound observations about life. The goal is, instead, to save the stories and lessons that Randy held dear in his own life and those he wished to preserve for his children. The result is a series of short stories that shine light on some aspect of his life that was important for him.

Hard Work and Coddling

There are a few statements that recur across the chapters and in ways that punctuate the important to Randy. One of those starts early in the book with, “It saddens me that many kids today are so coddled.” He returns to this point later when explaining that his dad believed “manual labor was beneath no one.” He explains that Coach Graham instilled in him a sense of needing to work hard. He discovered that feedback about how you’re doing means that other people care.

Whether it was Coach Graham or his father, somewhere he found a yearning to work hard. While he admits that, at times, he was a workaholic and didn’t take time to relax, the life he enjoyed came from his not hard work.

Brick Walls

At one time or another, all of us have run into brick walls. Some door slammed in our face right as we arrived there. We’ve tried to be able to do something, and we failed. We’ve pounded our head into the wall until our forehead was flat. Randy believed that brick walls were there for a reason. Brick walls are an opportunity for us to demonstrate how badly we want something.

I’ll agree with the opposite assertion – but not necessarily that we should go charging through brick walls all the time. Randy himself quotes his father providing advice about navigating life, saying, “Just because you’re in the driver’s seat doesn’t mean you have to run people over.” In my experience, brick walls are sometimes placed there to help you remember to not run over people.

The opposite, I agree, is true. If you see a brick wall as a signal that you should give up, shut down, and never try again, you’ve missed the message. Brick walls – challenges – aren’t put in your way to cause you to shrink, cower, or give up. They’re there to shape your path. Sometimes, as Randy says, you need to demonstrate how much you want something. Other times, you need to look for other ways to accomplish your goal.

Randy knew this, as he wanted to experience weightlessness – because he wanted to be an astronaut as a child, as I did – but was turned down at the last moment for a ride on NASA’s zero gravity plane. He had created a situation where his students would do an experiment on the aircraft but was told that student advisors weren’t allowed to ride along. It looks like a brick wall. However, the solution was to become the member of the press documenting the trip – which was allowed. You can decide whether he ran through the wall or found a way around it.

Inspiration

Inspiration is a word that is thrown around with abandon today. People seek to inspire their organization, their coworkers, and their children. However, for most, this is an empty statement. They no more know how to inspire others than they know how to build a rocket. However, Randy believed that inspiration was the ultimate tool for doing good. He sought to bring together worlds and inspire students with the possibilities that the new computer technologies were creating.

Everyone who lives a great life must have a purpose, something that they’re trying to accomplish. For Randy, it seems like the answer was giving others the gifts that were given to him, including inspiration.

The Short Cut: Hard Work

Randy offers up a shortcut to life. It’s simply two words: hard work. It may not feel like much of a shortcut, but when you evaluate the alternatives, it can certainly feel that way. For Randy, he simply worked hard, and he attracted his dreams. He prepared, and the opportunities eventually came to him – even if he occasionally had to encourage them.

I Had To

In the end, Randy reports that he didn’t do The Last Lecture because he wanted to. He did it because he had to. I understand the “had to” when it comes to being true to living your life authentically. Maybe you’ll find some of the answers that you need to live as yourself in The Last Lecture.

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Rob Talks with Heather Newman on Mavens Do It Better Episode 34

While at the AIIM conference in San Diego this year, I had a chance to catch up with my friend, Heather Newman. We recorded an episode for her podcast, Mavens Do It Better. In it, we discuss the work Terri and I have been doing in our home studio, the patent we just received for our moisture-indicating dressing, and our forthcoming book, Extinguish Burnout: A Practical Guide to Prevention and Recovery.

You can listen to it here: https://www.mavensdoitbetter.com/podcast/2019/4/17/episode-34-tech-maven-robert-bogue.

The Windows Universal Platform App Package and App Bundle

Recently as a part of the debugging process, I had to dig into how Windows Universal Apps are deployed so I could ensure that all the assets in my project were being deployed correctly. I thought that it would be easy to find documentation on the process, but it wasn’t. The process inside of Visual Studio is relatively opaque, and the documentation for the package itself leaves much to be desired.

Packages and Bundles

The first step before talking through how Visual Studio manages packages and bundles is to quickly explain the difference. Packages contain a single compilation of your application. It is targeted for a specific type of processor and processing word width (32-bit or 64-bit). Each package has everything that is needed to install that version of the package to the machine.

A bundle is a collection of packages for multiple processor and word widths. Each of the individual compilations and the required files are contained in individual package files. So, a bundle is a collection of packages – literally. When you unpack a bundle, you get a set of packages.

Visual Studio Package

Visual Studio uses a Package.appxmanifest file in your project to generate the package and settings. Double-clicking on the file reveals a designer:

The interface has a series of tabs that allow you to specify the various settings in the package, including the various icons that you need for the package. However, there are numerous settings available in the XML – like what platforms your solution targets – which can only be found by editing the XML directly. For that, you’ll need to right-click the Package.appxmanifest file, select Open With… and then select one of the XML formats. The file will look something like:

Here, you’ll notice that my solution targets two devices through the dependencies tag that isn’t available in the user interface itself. However, there is a missing element that I expected: an element that allows me to specify additional files to include in the package. Though Visual Studio will include items flagged with properties of content (like the icons) and compiler output, there’s no option to include additional files directly. That’s problematic, since I want to include C++ DLL files. With no way to directly include them in the manifest, and no way to include them as references (because they’re not MSIL/.NET DLLs), I’m stuck statically binding them or manually building the package later.

Debugging and Deployment

Deploying your Windows Universal Platform package is as easy as pressing F5, thereby telling Visual Studio to run the package. However, this process doesn’t use the typical packaging process to deploy the solution. (They’re using Loose File Registration.) In fact, if you try to install a packaged version of the application before uninstalling the Visual Studio installed version, you’ll receive a warning:

The solution is to remove the version of the application that Visual Studio deployed and then deploy the package from the .AppXBundle file. Visual Studio can create the .AppXBundles for you. This is done by right-clicking the project, selecting Store, and finally Create App Package.

The wizard starts by asking the type of package you want to create:

Until you’re ready to get the app certified to go in the store, you’ll want to create a package for sideloading. That is, you want to manually deploy the package to the machines that you want it on without going through the store. When you press the Next button, you’ll see the detail settings for the package:

In this dialog, in addition to setting the output location and version, you select which compilations will be included in the bundle. Once you press Create and wait for the builds to complete, you’ll get a dialog that offers the location for the package and a gentle nudge to try to certify your application for the app store:

With the appxbundle in hand, you can directly extract the files, or you can install the package and review the files in the installed directory.

Extracting the Package

Included with Visual Studio (via the Windows SDK) is the MakeAppX.EXE utility, which can be used to create an application package and an application bundle. It can also be used to expand application bundles and packages so you can see what files are inside. This, then, can show you what Visual Studio put into your bundle. Even if you only select a single processor type and word width, Visual Studio will create an application bundle (.AppXBundle).

Both Packages and Bundles are ZIP based files so you can rename them to .ZIP and use your favorite tool to extract them if you’d prefer to do that rather than using MakeAppX.EXE to unbundle your files.

To extract the bundle, start a Developer Command Prompt for VS 2017 (or whatever version of Visual Studio you’re running), run the MakeAppX.EXE with unbundle, then /v (for verbose) /p bundlename.appxbundle /d C:\TargetDirectory, where bundlename.appxbundle is the name of the application bundle that Visual Studio created for you, and C:\TargetDirectory is the directory where you want the files extracted to.

MakeAppX.EXE unbundle /v /p BundleName.appxbundle /d C:\TargetDirectory

Once you review the directory and figure out the name of the package, you can run MakeAppX.exe again with unpack /v /p packagename.appx /d C:\TargetDirectoryPackage. Obviously packagename.appx is the name of the package, and C:\TargetDirectoryPackage is where you want the directory where the package is to be extracted to.

MakeAppX.EXE unpack /v /p PackageName.appx /d C:\TargetDirectoryPackage

Now you can review exactly which files are being deployed on the device.

Working from the Installation Directory

This approach is fine for applications you’ve created or those for which you have an .appxbundle or .appx file. But what if you want to look at what another application installed – and where? For that, you’ll need to look at the installation directory on your computer. This time, you’ll need an administrative command prompt. This can be done by right-clicking on the command prompt and selecting Run as Administrator…

The directory that the applications are installed in is C:\Program Files\WindowsApps. This folder is hidden – and it’s not one that users have direct access to. We’re going to have to first take ownership of the folder then change the permissions. The first command is the TAKEOWN.EXE command. For this, we’re going to run:

TakeOwn.EXE /F “C:\Program Files\WindowsApps”

This will set the owner of the directory to the current logged in user. The next thing we need to do is to give ourselves permissions to the folder. That’s done with the ICACLS command.

ICACLS “C:\Program Files\WindowsApps” /grant myusername:(F)

In the above line, change myusername with your username. (If you don’t know your username, type whoami and press Enter.)

Once you’ve done this, you can close the command prompt. If you don’t have hidden files visible in File Explorer, you’ll need to go to File Explorer Options (which you can get to by starting to type the name in the Start menu). When the dialog appears, select the View tab, then select the radio button to Show hidden files, folders, and drives before clicking the OK button.

Now you can open the file explorer and navigate to C:\Program Files\WindowsApps. You’ll see a listing of the packages installed on your computer. Navigating into each folder shows you what files were installed with the package:

It’s easy enough to see what is making your application package – if you know where to look.

Refining Real Search

Searching for something you need can be like looking for a needle in a haystack. Sifting through your organization’s files can be a long, tedious process. This engagement video discusses how you can narrow down your search results from thousands of items to just one or two. 

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Book Review-How Dogs Love Us: A Neuroscientist and His Adopted Dog Decode the Canine Brain

It’s no secret that I love dogs. I’ve spent most of my adult life with one or more canine companions. For the last 13 years, I’ve owned my own company, and the dogs have their own airlock doggie door system to get into the office. My love for our dogs and the dogs of our friends isn’t a secret. However, Gregory Berns was able to answer a different question. Do dogs love us? How Dogs Love Us: A Neuroscientist and His Adopted Dog Decode the Canine Brain walks us through the journey that Berns walked to answer that question.

What is Love?

Before one can embark on a journey to discover if dogs love us back, one first must understand what love is. Or, at least, one must decide what will settle for love, since poets, philosophers, psychologists, and neurologists have been trying to answer this question. Rather than create a large definition of love with its many facets and complications, one of the researchers on the team summed it up with “Love? I’d settle for codependence.” Though, in human relations, codependence has developed a bad rap, it’s a reasonable way to approximate the relationship with dogs.

I decided to look back at the book reviews and posts that I’ve written that included the word “love” in the title or subtitle. The books that jumped to the top were The Art of Loving, The Road Less Traveled, Daring Greatly, and Love, Acceptance, and Forgiveness. The post Faith, Hope, and Love also surfaced prominently. In the end, the perspective that seemed to be the most relevant was that love is a choice. It’s a decision to sacrifice your needs and desires for the needs and desires of someone else. That’s what dogs seem to do when you ask them to stop chasing a squirrel to return to you – however, do they do this out of fear for the repercussions or based on their true desire to please you? That’s an interesting question that Berns tries to answer.

Ethical Considerations

Dogs have been used in research for a long time. Famously, Ivan Pavlov did research with dogs to learn that he could condition the dogs to salivate when a bell rang. He, according to Berns, however, didn’t have an affinity for dogs, they were just a part of the research. To figure out how dogs loved us, it would require a different approach. Instead of being objects used for the purposes of research, they would be active participants.

Strangely, there wasn’t a solid precedent for how to treat dogs as the primary subjects of the research. There are guidelines for how to perform research on adult humans – and even for getting parental consent for research on children – but no one had ever done an informed consent for dogs. After crossing boundaries for informed consent and animal research, the path was finally cleared to get an informed consent for family pets to be the subject of research.

The Approach

To figure out if dogs love us, the plan was to scan the dog’s brain with a fMRI. This creates an image of what is happening inside a brain by creating an electromagnetic field and then measuring the minute changes in this field that are created by the mind of the person – or, in this case, dog – inside the machine. The machine itself is very sensitive and only works if the subject is positioned correctly and remains completely still. Even for humans, this can be challenging. The machine is loud, and, for many people, it can trigger claustrophobia. Training a dog to go inside of the machine and stay still for the required period of time would prove to be challenging.

The machine itself was calibrated for humans, and a dog’s brain is different. Even getting the machine to process a canine brain was a hidden challenge that needed to be solved – but not until the dog could be trained to get in the machine.

Training

The training of the two dogs used for the initial test proceeded like normal dog training might, using praise, treats, and a clicker. The clicker is just a tool to help the dog know they’ve done something that the owner wants immediately. The dog learns that the click means a treat, so the trainer can signal when the exact behavior desired has been accomplished.

The fMRI machine had two key components that had to be conquered. The first is the tube that sometimes triggers claustrophobia in people, and the second was the “birdcage” where the head goes. As it turns out, dogs have little concern about running through tunnels, so that was the easy part. The difficult part turned out to be getting the dog to place their head in the birdcage in the same place reliably.

After making some molds that shaped to the dog’s head so that they laid their head down in the exact same spot, things became easier, but not before more than a few fMRI images didn’t turn out so well.

Dog Brain Maps

Having gotten the dogs trained well enough to get a consistent location, the images of the canine brain were forthcoming. However, no one had built the kind of comprehensive map for dogs that exists for the human brain. It was necessary to make some guesses about where things were – and to address the elephant in the middle of the brain. Or, rather, to recognize that the olfactory bulb in dogs was substantially larger than in human brains. That makes sense, given that dogs’ noses are substantially more sensitive, but it does mean that there wasn’t a one-to-one correspondence between a human brain map and a canine map.

Still, with some work, the general areas became apparent, and a picture emerged. The picture first showed that dogs had mirror neurons.

Mirror Neurons

We’ve known about mirror neurons since the work in the 1980s and 1990s with macaque monkeys. The monkey’s neurons would fire whether performing an action or watching the action be performed – even when the object of their observation wasn’t of the same species. In other words, they fired whether they were looking at a monkey doing the action or a human. The implications are profound. At some level, watching another animal perform an action causes you to think like they do.

Since the initial research, the awareness of mirror neurons has expanded to encompass mental rehearsal of actions as well as observations of others. Mirror neurons are believed to be at the heart of our ability to simulate what is in other’s minds. This is called theory of mind, and it’s the subject of the book Mindreading. The upshot of what Berns and his colleagues saw was that dogs had theory of mind for the humans that were giving them instructions.

Packs and People

Much about what people think about how to train dogs and relate to them comes from the study of wolves – called lupomorphism. The idea is that dogs and wolves are essentially the same animal separated by a bit of selective breeding. The models for how we came to adopt dogs as our constant companions isn’t clear. Cave paintings don’t show dogs helping us to hunt (apparently the picture of a dog with a duck in its mouth wasn’t painted on any walls they could find). Conversely, it’s unlikely that a wolf could have lived off the scraps that friendly humans might have provided as enticement for them to stay. If they’re not helping in the hunt, it’s unlikely that it would make sense for humans, who struggled for survival, to part with the precious food they needed. The result is an unclear picture of how our relationship with our canine companions really came to be.

However we came together, the prevailing thought is that dogs treat us like pack members. That is, we’re just a part of their pack, and they make no distinction between the humans in their world and other dogs. However, Berns et al.’s research showed something different. When exposed to the scent of dogs they knew and dogs they didn’t plus humans they knew and humans they didn’t, the pattern of neuron firing was different – very different. While the dogs showed they could recognize the difference between familiar and unfamiliar, they made a distinction between the people they knew and the dogs they knew.

Something special is happening in the mind of the dog that’s reserved just for people and speaking personally I know there’s some sort of special affinity for dogs – even if I can’t explain exactly why.

But What About Love?

It depends upon what you mean when you say love. The patterns were certainly there, that they knew what their masters wanted, and they desired to please them. The dogs were reading their masters with a level of interspecies theory of mind that no other animal has yet been discovered to possess. So, in the best approximation for a philosophical question that science can muster, the answer seems to be yes. Of course, you’ll have to make your own decision about How Dogs Love Us. For my part, I don’t need much evidence that my dogs love me – I don’t care if a scanner shows it or not. I can see it in their eyes – and they can see it in mine.