Knowledge managers and records managers are at a crossroads. Despite having many of the same feelings about the need for organization, knowledge managers and records managers often find themselves on opposite sides of the table about retention. Keeping more information help knowledge management, but it increases exposure to electronic discovery costs. However, their roadmaps don’t diverge but instead converge. They face the same discoverability challenges, the same barriers to effective tagging and labeling, and the constant challenge of where to store these assets. By coming together at information governance, they can team up to effectively govern their knowledge and information holistically.
But this road comes with its own challenges. Professionals today are coping with more information, greater knowledge challenges, and increased expectations for access and ease of entry. In this white paper, we lay out a framework for getting past these challenges and reaching the goal of a well-managed environment.
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