Now Available: Designing Departmental Sites White Paper
One of the common challenges that we see when working with our larger clients is how departments can communicate their value to the organization. There’s substantial confusion about the spaces needed by a department, including their need to communicate to the rest of the organization and the seemingly competing requirements for a collaboration space.
We captured all the thinking and backing research about how to create departmental sites that communicate the value of your department to the organization. Leveraging ideas like service catalogs and how to write service value statements, our “Designing Departmental Sites” white paper is designed to help IT, HR, and other “shared services” departments build something that is usable both internally for collaboration and externally to communicate value to the rest of the organization.