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Book Review-Understanding Organizations… Finally!: Structuring in Sevens

When Henry Mintzberg says that he finally understands organizations and structure, he does so with decades of experience and accolades.  In Understanding Organizations… Finally!: Structuring in Sevens, he builds on his research on how organizations have been organized, should be organized, and naturally organize themselves.  In the book, he explains the structures that he’s been trying his whole career to understand.

What Is an Organization

Before we can explain patterns for organization, we need to first understand what an organization is – and why the way it is organized matters.  Organizations pursue collective action to the purpose of a common mission.  This is distinguishable from Richard Hackman’s work on teams, because there is no requirement for working together.  There needs only to be action that moves towards a common mission – which can be financial gain.  (For Hackman’s work, see Collaborative Intelligence.)  Outside of the narrow definition Hackman uses for a team, there’s still a need for relationships that allow people to act together in a coordinated or semi-coordinated way.

It’s patterns of relationships that allow people to work together.  These patterns have been discussed from different perspectives by Gareth Morgan in Images of Organization.  Jay Galbraith shares his view in Designing Dynamic Organizations, where he focuses on some of the factors that Mintzberg proposes here.  Works like The Culture Puzzle seek to assemble an organization that fits the pieces together like a puzzle where others focus on the role of leaders in shaping the organization’s relationships.  (See Leadership and Leadership for the Twenty-First Century for a start.)

The one clear consistency from all this work is the reality that “believing that there is one way to structure organizations is the worst way to manage them.”   Those people who believe that they know the one best way to do things are those who’ve not reached a level of mastery that allows them to see when to apply the patterns they know.  (See my reviews of Presentation Zen and Story Genius for more.)

Reorganization

On the one hand, our performance is a result of the way we organize and the people we have.  (See Organizational Chemistry for more.)  On the other hand, reconfiguring the organization takes resources with no guarantees of better performance.  All the while, we must combat Immunity to Change as the organization naturally resists the change.  In Work Redesign, Richard Hackman and Greg Oldham share their work and attempts to transform an organization while workers like Ralph, who had been beaten down by the old structure, resist the changes.  Management and the Worker explains how the efforts to improve efficiency by restructuring both succeeded and failed at the Westinghouse Hawthorne Works outside of Chicago.

While we must recognize the possibility that reorganization improves performance, there’s no guarantee – and there’s definite risk that it will be worse or result in no improvement, thus wasting the reorganization effort.

The Players

Mintzberg believes there are categories of players in an organization as follows:

  • Operators – These people do the work of the organization.
  • Support Staff – These people indirectly do the work of the organization by supporting the operators.
  • Analysts – These people create plans and monitor their execution.
  • Managers – Oversee the people to ensure they’re doing their role and that the various parts of the operation are communicating effectively.

The Culture

People are only one part of the equation of culture.  Culture is the result of both people and their environment – an environment they co-create.  Cultures come with rules, procedures, and policies.  They come with artifacts that are generated by the process that may – but often do not – generate value for the customers.  A culture is an operating environment that can be one of risk taking or risk avoidance.  It can be nimble or calcified.  The culture is a reflection of what the organization values – irrespective of the espoused values, mission statements, or pretty pictures it tries to send the market.

Mirages

The organization can be viewed as a chain, a hub, a web, a set, and many other different concepts.  Mintzberg’s point is similar to Gareth Morgan’s in Images of Organization: the metaphor that you use to see the organization changes what aspects are elevated and what aspects of the organization are obscured from view.

One of Mintzberg’s visualizations is a triangle of science, craft, and art.  It’s a way of evaluating how you view the work that you and the organization do.  None of these views are wrong – they’re just necessarily incomplete.

Four Fundamental Forms

Mintzberg proposes that there are four fundamental forms of organization that can be hybridized with other forms to create the uniqueness of the organization.  His graphic for these four forms is below.

The lines that connect the forms are the paths of hybridization.

Blame the Implementation

It’s quite normal in organizations for strategists – who sit in the upper echelons of the organization – to describe the failure of a strategy as a failure for the strategy to be implemented well.  However, as was discussed in Seeing Systems, the interfaces between the highest and lowest levels of the organization creates a great amount of stress and is rarely done well.  It’s naturally difficult to implement strategies.  It’s naturally difficult to create change in organizations – because they’re designed to resist it.

Too many strategies include “and then the magic happens.”  It’s the place where the barriers that have held the organization back are somewhat magically resolved.  We see this in The Advantage, The Pumpkin Plan, Grit, and Trust Me.  Each has an aspect of the things you can do that will reportedly allow for breakthrough success – but it doesn’t seem to happen to many.

Thirteen Games

Mintzberg believes that there are thirteen games that are played in organizations:

  • Insurgency
  • Counterinsurgency
  • Sponsorship
  • Alliance-building
  • Empire-building
  • Budgeting
  • Expertise
  • Lording
  • Line versus staff
  • Rival camps
  • Strategic candidate
  • Whistle blowing
  • Subversion

Designers

Organizations can encounter two kinds of designers.  The first kind believes that they understand but do not.  They perhaps communicate well.  Their presentations receive accolades.  However, they truly do not understand and can lead the organization to peril.  Conversely, there are those designers who do understand and help shape organizations in directions of growth.  These designers often are quieter and more reserved.  They understand the limits of their knowledge and they do their best to expand it.  They’re the kind that develop the ability to create Understanding Organizations… Finally!.

Book Review-Person-in-Environment System: The PIE Classification System for Social Functioning Problems

I’ve developed a respect for social work in ways that I never had.  It was hard for me to differentiate social work from coaching and navigation on the one side and psychology on the other.  Some of this was my ignorance and some was the blurring of lines.  One of the things that social work needed – and needs – is a unifying framework to bring the work of social workers together.  One proposed system is Person-in-Environment System: The PIE Classification System for Social Functioning Problems.  While labeling has inherent concerns of dehumanizing people, categorization makes it possible to more effectively support and serve.  We cannot avoid attaching labels to people, because our measurement systems (or payment systems) require it.  However, we can choose labeling frameworks that honor their entire experience – like PIE.

The Four Factors

The PIE system seeks to classify a person’s situation with four factors and sub-factors as follows:

  • Factor I: Social Functioning Problems
    • Social role in which each problem is identified (4 categories)
    • Type of problem in social role (9 types)
    • Severity of problem (6-point indicator)
    • Duration of problem (6-point indicator)
    • Ability of client to cope with problem
  • Factor II: Environmental Problems
    • Social system where each problem is identified (6 systems)
    • Specific type of problem within each social system (number varies for each social system)
    • Severity of problem (6-point indicator)
    • Duration of problem
  • Factor III: Mental Health Problems
    • Clinical syndromes (Axis I of DSM-IV)
    • Personality and developmental disorders (Axis II of DSM-IV)
  • Factor IV: Physical Health Problems
    • Diseases diagnosed by a physician (Axis III of DSM-IV, ICD-9)
    • Other health problems reported by client and others

While this seems like a lot to take in all at once, it provides a more or less comprehensive view of someone’s current situation – which requires coverage of multiple aspects and dimensions.  Too often, people are reduced to their mental health diagnosis (Factor III).  In doing so, we necessarily ignore the social, environmental, and health factors that lead to this diagnosis.  The beauty of social work as a profession is the ability to see the full picture and to look for the ways that the person’s challenges and dysfunctions are a product of both their internal workings and the environment they’re in.

Lewin

Before exploring PIE in more depth, it’s helpful to go back and review the work of Kurt Lewin.  Among his contributions is a statement that behavior is a function of both person and environment.  When Lewin said it’s a function, he meant that the interaction between the person and the environment can’t be fully understood.  (See A Dynamic Theory of Personality.)  We know we can induce most (if not all) people to behaviors if we change the environment.  Similarly, we know that people will resist behaviors even when their environments are changed.  While it’s not a comforting answer to the specifics of the interaction between person and environment, it’s clear that it happens.

With this simple start, we see the growth of social work and the divergence from psychology.  Where psychology is concerned with the internal worlds of people and their outward expression of it (behavior), it fundamentally misses half the equation.  It fails to realize how environment matters.  In Change or Die, Alan Deutschman shares about Dulaney Street and how it’s successful at helping people with substance use disorder – as well as the ways that it fails.  We know that recovery happens best in community – that is, it happens best when you change the environment.

Factor I – Social Functioning Problems (Relationships)

It’s hard to have any kind of problem without it impacting your relationship with others.  You can’t be struggling without those who care about you and interact with being impacted.  Kernan Manion, as quoted in Your Consent is Not Required, says, “A human being has a variety of connections, of moorings, that hold that human being in place. A marriage or significant other. Friends. Family. Community. Neighbors. Church. A job, income. In other words, all of this is the tapestry of one’s environment. And what the Stasi [German Secret Police] decided is that the way that you can annihilate someone is to cut those moorings, one at a time, cut them off from each of them.”  He continues by saying there’s a more effective way of doing that than causing them to suspect you’ve gone mad.

Manion’s comment exposes just some of the ways that we relate to others.  And each of these relationships has the potential for dysfunction.  The PIE system describes these dysfunctions as power type, ambivalence type, responsibility type, dependency type, loss type, isolation type, victimization type, mixed type, and other type.  These are associated with an intensity and duration before evaluating the person’s coping skills to round out the coding of the first factor.

Factor II – Environmental Problems

Beyond the relationships, we have material needs that must be met.  Problems are first categorized by the social system that they occur in: Economic/Basic Needs System; Educational/Training System; Judicial/Legal System; Health, Safety, and Social Services System; Voluntary Association System; and Affectional Support System.  You may notice that there aren’t clean lines, as the environmental problem may be that the person isn’t receiving enough affectional support, a Factor I item.  However, the small areas of overlap help to ensure that there aren’t problems that cannot be coded using the system.

Factor III – Mental Health Problems

For mental health problems, PIE defers to the DSM (Diagnostic and Statistical Manual) of the APA.  There are numerous problems with this – but it’s a necessary compromise, because DSM is used for coding treatments outside of social work and for billing.  It’s essential to have a system that is compatible with billing for sustainability of the profession.  (See Your Consent Is Not Required and Warning: Psychiatry May Be Hazardous to Your Health.)

Factor IV – Physical Health Problems

These are the sorts of things that one sees a medical doctor for.  They’re categorized by International Categorization of Diseases (ICD) codes.

Causes of Problems

Sometimes, the focus goes to the degree to which someone is impacted by mental illness without evaluating the factors that might lead to mental illness.  We tend to think about mental illness differently than physical illness.  While physical illnesses have external factors such as genetics or pathogens, we expect that mental issues are somehow indicative of the person.  We think about physical illnesses being mostly temporary in nature as responses to injury or intruder, yet we believe that once someone has a mental illness, they’ll have it for life, like an albatross hanging around their neck.

This makes it difficult to see mental illness as a predictable outcome of trauma – whether it’s continuous or episodic.  While this seems to challenge the prevailing views, it’s consistent with what the research says.  The environmental and external nature of the drivers of mental illness is one of the reasons why the social work approach (whether using PIE or not) is so vital.

If you want to make real change and real improvement, you may need a system like the Person-in-Environment System.

Book Review-Your Consent Is Not Required: The Rise of Psychiatric Detentions, Forced Treatment, and Abusive Guardianships

It’s just hard to read.  It’s hard to read that people’s liberties are being stolen.  That professional organizations are complicit in the continued harm.  Your Consent Is Not Required: The Rise of Psychiatric Detentions, Forced Treatment, and Abusive Guardianship is a sad story of how it’s too easy for someone to become a prisoner of the mental health system.

What Doesn’t Work

No one should believe that solitary confinement for extended periods of time is therapeutic.  In Chasing the Scream, Johann Hari explains the real reasons that rats preferred morphine laced water over regular water: they were being held in solitary confinement.  Bruce Alexander, in The Globalization of Addiction, explains the experiments that his team did in more detail, including the fact that the water included both morphine and sugar – not just morphine.  When the rats were given socialization and toys to play with, they didn’t seek the morphine-laced water in the same way.  They were adapting to their imprisonment – their solitary confinement – by taking drugs to numb the social pain.

Ubuntu derives from a Zulu saying that literally means, “A person is a person because of other people.”  Social workers think about this as person-in-environment.

Where the Supreme Court Sits

There are a set of cases that are important to how psychiatric care is viewed by the courts in the US.  The point at issue is the Fourteenth Amendment to the Constitution, which guarantees due process under the law.  Much of what happens with psychiatric detention skirts dangerously close to these protections.

In Addington v. Texas (1979), the bar for the standard of evidence for psychiatric detention was lowered.  There are three levels of evidentiary requirements for burden of proof, from the least difficult “preponderance of the evidence” through “clear and convincing evidence” to “beyond a reasonable doubt.”  In this decision, the requirement was moved from “beyond a reasonable doubt” to “clear and convincing evidence,” because the court was concerned that the “beyond a reasonable doubt” standard couldn’t be met given the problems with psychiatric diagnosis.  The opinion states, “The reasonable doubt standard is inappropriate in civil commitment proceedings because, given the uncertainties of psychiatric diagnosis, it may impose a burden the state cannot meet, and thereby erect an unreasonable barrier to needed medical treatment.”

Since then, there have been cases that have raised the bar for expert testimony.  The current standard was set in the Daubert (1993), Joiner (1997), and Kumho (1999) cases.  One of the problems is the inconsistency with which these standards are still applied.  For instance, the Rorschach ink blot test fails to meet these standards according to “Failure of Rorschach-Comprehensive-System-Based Testimony to Be Admissible Under the Daubert–Joiner–Kumho Standard” (2002), but it’s still routinely used by “experts”.  (See also Science and Pseudoscience in Clinical Psychology and The Cult of Personality Testing.)  While courts are supposed to use these standards of evidence, they will often side with a psychiatrist because of their technical credentials even if their work is built on a house of cards.  (See House of Cards: Psychology and Psychotherapy Built on Myth.)

Despite the court’s failure to maintain evidentiary standards, they have repeatedly reaffirmed the need for due process.  In Vitek v. Jones, they required that a prisoner’s transfer to a mental health institution must “be accompanied by adequate notice, an adversary hearing before an independent decisionmaker, a written statement by the factfinder of the evidence relied on and the reasons for the decision, and the availability of appointed counsel for indigent prisoners.”

Too few public defenders have the time or inclination to push back on the civil commitment or guardianship hearings – if there is any defense given at all.  Wipond reports, “Many attorneys asserted to me that only about 5 percent of their civilly committed clients truly meet the standards for ‘dangerousness’ established by the US Supreme Court, and Simonson and I agreed that only a tiny percentage of the cases that we saw revolved around behaviors that either of us considered truly dangerous.”  While this fails the rigor of a study, even if it’s off by an order of magnitude, that still means that half the people who are being held don’t meet the requirements for “dangerousness.”

To understand why dangerousness is essential, we need to go back to O’Connor v. Donaldson (1975) and the finding that held, “A State cannot constitutionally confine, without more, a nondangerous individual who is capable of surviving safely in freedom by himself or with the help of willing and responsible family members or friends, and since the jury found, upon ample evidence, that petitioner did so confine respondent, it properly concluded that petitioner had violated respondent’s right to liberty.”  Conversely, in Foucha v. Louisiana (1992), the court decided that dangerousness isn’t sufficient – they must also have a serious mental illness.

The lingering problem with dangerousness is that the US Supreme Court has largely left the definition of “dangerous” to the states – who each have different standards.  In some states, like Indiana, they also include the concept of “gravely disabled.”  That is, they’re unable to take care of themselves.

Declining Treatment

A problem is that declining treatment – including unnecessary medication – can be seen as meeting the definition of gravely disabled.  Gravely disabled rests on the premise that a person is unable to take care of themselves, including basic hygiene and caring for their medical needs.  I think that few people would argue against someone who is unable to manage diabetes needing additional support.  However, in the case of diabetes, outpatient options are very viable in most cases.

When it comes to psychiatric care, the degree to which a medication is necessary comes into question.  Does the diagnosis apply?  Does the medication prescribed have clinical research that supports that it’s highly effective compared to placebo?  As we’ll see, there’s little consistency in diagnoses, and the medications used to treat these serious mental illnesses show only weak effect.

Under gravely disabled laws, courts often find that a person must take their psychiatric medication, and refusal to do so is used as evidence that they’re unable to care for themselves. In essence, the statement that you don’t have the mental illness claimed or refuse to take your medications is taken as tacit evidence that you’re gravely disabled.  It’s sort of like the tautological argument that you must be crazy to want to die by suicide.  (See American Suicide and The Varieties of Suicidal Experience.)

The medical term for an inability to see one’s own disease is anosognosia.  It’s often used as the excuse for dismissing a patient’s claims that they don’t have a disease.  The NAMI book, You Are Not Alone, speaks of it as a failure of the person rather than a situation of conflicting perspectives that should be resolved by seeking additional input.  Rather than recommending a third party evaluation, the presumption is that the patient is incapacitated – by their mental illness – and therefore can’t recognize they have it.  Few recommend another evaluation and diagnosis, because it’s quite unlikely that an additional evaluation will result in the same conclusion.

Civil Rights

Wipond shares that, since 1972, the US Supreme Court has regarded psychiatric detention as “a massive curtailment of liberty” (Humphrey v. Cady).  Why this is important is because in the US, law enforcement personnel have qualified immunity while performing their duties.  However, the immunity is nullified if it is shown that the officer acted maliciously or recklessly disregarded a person’s civil rights.  (See Undoing Suicidism for a more detailed discussion.)  The immediate detention by a law enforcement officer moves to the psychiatric professional who has no immunity and is ultimately responsible for the psychiatric detention the court acknowledged was a curtailment of liberty.

Brain Chemical Imbalance

In a 2022 Harvard Medical School article, the phrase “brain chemical imbalance” is a “figure of speech.”  However, this dismisses the decades of work that sincerely believed that there was a physical cause for mental illness – including work done by the American Psychiatric Association.  A statement made in 2013 by the chair of the DSM-5 Task Force begins with, “The promise of the science of mental disorders is great. In the future, we hope to be able to identify disorders using biological and genetic markers that provide precise diagnoses that can be delivered with complete reliability and validity. Yet this promise, which we have anticipated since the 1970s, remains disappointingly distant.”  There’s been no progress that I could find since then that connects biological causes to mental illnesses.

Expansion of Mental Illness

The Diagnostic and Statistical Manual (DSM) has, according to Wipond, “barely a whiff of medical science.”  Allen Frances, the task force chair for DSM-4, in a Huffington Post article expressed concern at the broadening of mental illnesses in DSM-5.  The American Counseling Association criticized the expansion, but the most damning quote comes from Til Wykes from Kings College London: “The proposals in DSM-5 are likely to shrink the pool of normality to a puddle with more and more people being given a diagnosis of mental illness.”

Often, people share that a large proportion of those who die by suicide have a mental illness.  The number is cited at 90% or higher depending on the person.  However, as is addressed on SuicideMyths.Org, the answer is substantially smaller than that.  The primary problem is with the definition of mental illness which has clearly been expanding.  Estimates of those who have a mental illness in the US exceed 20% – before accounting for disordered substance use, which, depending on the population being studied, causes the number to rise above 50%.  Based on a 2005 study, lifetime prevalence rates of DSM-IV disorders stand at over 50%.

Maintaining the Status Quo

Frances, quoted above, also stated, “I don’t want people who need help to get disillusioned and stop taking their medicine.  The full truth is usually best, but sometimes we may need a noble lie.”  There are two problems with this statement.  First, the reason that Frances doesn’t want people to stop taking their medications isn’t clear – and second is the inherent paternalism that sits that the core of the problem.

Sudden discontinuation of many of the psychoactive medications has potential lethal consequences.  Certainly, that should cause pause and support caution in the way that we describe the value of these medications.  However, we aren’t communicating that, according to Wipond, “After five years on antipsychotics, 30 percent of patients have already developed tardive dyskinesia—permanent neurological damage that causes motor dysfunctions such as drooling, tongue-wagging, tremors, and shaking.”  I’m not saying that there aren’t some people who absolutely require their medications to be able to function – I’m just saying that if we want to expose the risks, we should do them evenly.

As William Glasser explains in Warning: Psychiatry Can Be Hazardous to Your Mental Health, the evidence for SSRIs is very weak, only beating placebo controls narrowly when the constrains are set strategically.  The truth is that a placebo – or the hope of recovery – is so powerful that it dwarfs the impact of the medication itself.  (See also The Psychology of Hope for how to encourage hope.)

The second concern is that there’s a substantial degree of paternalism in the statement.  It’s not wrong to encourage good behaviors, but disguising the evidence crosses that line.  (See my reviews of Nudge, Happier?, and Undoing Suicidism for more about paternalism.)  It seems to me that paternalism, as it relates to smoking or alcohol use, stands on firm ground.  Paternalism around continuing to take medications that have serious, long-term consequences and questionable efficacy is very shaky ground.

Psychiatric Diagnosis Fiction

The editor of the DSM-5, Columbia University psychiatrist Michael First, acknowledged that labeling people as having particular mental disorders has “no firm basis in reality.”  What would cause someone to reach that conclusion?  A large part of it is the reliability problem with DSM-5.  Reliability refers to the ability for two independent people to produce the same assessment.  On this basis, the DSM-5 doesn’t do well.  Even the title, “DSM-5: How Reliable is Reliable Enough?,” betrays the problem that the same presenting patient will be given different diagnoses by independent evaluators.

Checkboxes

Unlike the immensely valuable checklists championed by Atul Gawande in The Checklist Manifesto, checkbox behaviors cause people to be harmed.  Rather than ensuring that every step is completed faithfully, checkbox behaviors look for the shortest path to diagnosis.  Once someone scores enough “points” to be considered for a diagnosis, the evaluator stops, adds the label, and moves on.

Their behaviors are encouraged by psychiatric assessments that identify people at a substantially higher rate than even the designers of the tools believe are true.  However, two of the three frequently used tools, the Patient Health Questionnaire (PHQ-9) and the Generalized Anxiety Disorder (GAD-7) survey, were underwritten by the drug company Pfizer.  Higher false-positive rates are good for business.  (See Rethinking Suicide for more about false positives.)

Prediction

What the public wants is for highly accurate prediction of the risk to which someone is to themselves and to others.  However, both are problematic.  On the suicide front, the ability for trained clinicians to predict short-term suicide risk is only slightly better than chance – and few clinicians have this level of training.  (See Rethinking Suicide.)

On the danger to others, the same predictive problem exists.  The US Supreme Court in California v. Ramos (1983) decided that predicting dangerous was difficult, but not impossible – and, strangely, a job for the jury. “The possible commutation of a life sentence does not impermissibly inject an element too speculative for the jury’s consideration. By bringing to the jury’s attention the possibility that the defendant may be returned to society, the Briggs Instruction invites the jury to assess whether the defendant is someone whose probable future behavior makes it undesirable that he be permitted to return to society, thus focusing the jury on the defendant’s probable future dangerousness.”

Another curious decision by the court in Barefoot v. Estelle (1983) states, “Moreover, under the generally applicable rules of evidence covering the admission and weight of unprivileged evidence, psychiatric testimony predicting dangerousness may be countered not only as erroneous in a particular case but also as generally so unreliable that it should be ignored. Nor, despite the view of the American Psychiatric Association supporting petitioner’s view, is there any convincing evidence that such testimony is almost entirely unreliable, and that the factfinder and the adversary system will not be competent to uncover, recognize, and take due account of its shortcomings.”  What makes this so curious is that the court completely discounts the American Psychiatric Association – who one would reasonably presume are the experts in psychiatric matters – only to insist that experts should be able to predict dangerousness in a way the association insists isn’t possible.

These cases, of course, predate the more recent standards of evidence.  However, their existence is a roadside attraction left to be reclaimed by the elements sending a clear message of the journey we’ve been on to uncoil the snake of psychiatrists who choked the life out of so many innocent people.

Housing Fourth

One policy approach is to work towards getting people stable housing first.  While the definition of stable housing can vary, conceptually, it’s having at least basic assurance that there will be a warm bed for the person.  Detractors of this approach cite the character of the people and their behaviors that have led them to their current situation.  The detractors see these problems as personal failings rather than systemic issues that lead some people into a downward spiral.

The alternative is what is called “housing fourth.”  It insists that people resolve their issues first and only then will they receive guaranteed housing.  I mentioned above that much of what we think about substance use disorder is wrong – and based on a fundamental misunderstanding of the “Rat Park” experiment.  There’s plenty of evidence that increasing shame and guilt creates an even greater need for and dependence on substances to make the world more tolerable.

Anne Case and Angus Deaton in Deaths of Despair work through, in greater detail, how the systems of capitalism create challenges for those near the bottom of the socioeconomic stack.  However, they don’t cover Wipond’s point that sometimes people exist outside the system.  Underage runaways aren’t able to get housing or a job.  That forces them into places where they have to find ways to survive outside the system.  These runaways may be escaping their parents or the foster care system – so there’s no way to get their approval for housing or jobs.

We shouldn’t continue to tolerate destructive behavior – but we can’t expect it to change unless we’re willing to change the conditions and pressures on people.

Funnels Leading to Detention

If people are detained against their will, how do we end up there in the first place?  There must be a mechanism whereby people are led to the place where someone decides to hold them.  It turns out one of those funnels is wellness checks.  You can, as a concerned citizen, ask for the police to check on the welfare of another person.  These checks often result in some kind of action.  It can be that they result in a hospital stay – and perhaps a psychiatric hospital stay.

However, wellness checks aren’t the only funnels towards involuntarily detention.  Sometimes it’s a call the person places themselves to 988 – or, formerly, to the National Suicide Prevention Line (NSPL).  Wipond shares that about 2% of these calls result in some sort of police response.  That’s particularly frightening when you consider that the average call length is 10 minutes.  We’re back to the prediction problem.  Certainly, the response rate shouldn’t be zero.  Some people will call and then welcome an in-person response.  The issue is the fact that people believe these lines are anonymous, and many come to find out that they’re not.  They find that information the police would have been required to get a warrant for is readily available to 911 operators – and the relationship between 988 and 911 operators isn’t clearly articulated.

One of the final pathways to detention are the programs that encourage laypeople to drive others toward getting help.  Like most things, it’s not bad to encourage people to get help.  It’s bad when the people that you’re referring them to have a profit motive.  For instance, Mental Health First Aid is run in the US by the National Council on Mental Wellbeing.  It’s a lobbying group for 3,500 treatment providers.  There may be a reason to consider their motives in what is being taught.

Moral Calculus

Albert Bandura’s tome Moral Disengagement explains what you do if you want people to behave in ways that are against their morals.  (See also The Righteous Mind for the foundations of morality.)  One of the ways that people can live with themselves is to believe that “we help more people than we hurt.”  They cannot ignore the fact that people are harmed by involuntary commitment – so they must use different moral calculus.  (See How We Know What Isn’t So for more on being forced to accept the truth.)

There are two problems with the statement.  First, the magnitudes of help and harm aren’t known.  Second, the frequency of both help and harm aren’t known.  So, we cannot know whether the net impact of these coercive processes are helpful or harmful.  Too many of us are looking at the research and conclude that we need to find a different balance.

Don’t Just Say No

In my formative years, Nancy Ragan surrounded herself by youth who would shout, “Just say no.”  This anti-drug campaign had a lot going for it.  The problem is that it didn’t appear to have any impact.  It fundamentally ignored the complexity and social pressures involved in the moment.  Conceptually, the decision is simple, but anyone who has been a teenager knows that the decisions aren’t that simple when peer groups are involved.

Scared Straight and Drug Abuse Resistance Education (DARE) were similarly ineffective – or, rather, slightly harmful.  They used fear and shame as the levers to change behaviors – but those are precisely the wrong levers to use when we’re talking about people’s mental health.

Going Back to the Trauma Roots

There seems to be at least some degree of consensus that there’s a causal relationship between trauma and mental illness.  Certainly not everyone who encounters trauma will develop and retain a mental illness – but trauma seems to lead to mental illness.  The greatest tragedy of confinement is that, rather than helping the person deal with their prior trauma, we heap on more.

Forced Treatment Doesn’t Work

In the end, the real problem is that, by-and-large, forced treatment doesn’t work.  It’s not that it’s never helpful.  It’s that it’s rarely helpful.  Given the chance of inflicting harm, we should be thinking more carefully and putting more protection in place.  Perhaps the starting point would be to address when Your Consent is Not Required.

Book Review-Affective Neuroscience: The Foundations of Human and Animal Emotions

This book earns the title for the longest time between starting to read it and finishing it.  Affective Neuroscience: The Foundations of Human and Animal Emotions is packed with information on a hugely important topic.  Generally, since Rene Descartes, we’ve focused on the impact of reason, but evidence points to the idea that it isn’t reason that’s king – it’s emotions.  (See Descartes’ Error and The Righteous Mind.)  The critical and underappreciated importance of emotions meant better understanding them was essential, and the material was deep enough that I had to be in special places and times to give it the attention it deserved.

The Causal Arrow

Before we can explore emotion and how it functions in the brain, it’s important to address the common misbelief that reason is in charge.  Jonathan Haidt’s Elephant-Rider-Path model, as discussed in his The Happiness Hypothesis and by Dan and Chip Heath in Switch, makes it clear that our reason, the rational rider, is only in charge when the elephant, our emotions, aren’t engaged.  In The Righteous Mind, Haidt goes on to explain that what we call “reason” really acts like a press secretary justifying the decisions that have already been made.

Daniel Kahneman reaches a similar conclusion from a different direction.  In Thinking, Fast and Slow, he explains his model of two systems.  System 1 is the automatic pattern matching that we use to navigate our days, and the more glucose-expensive System 2 makes our rational decisions.  System 1 is the same system from which we get our emotions, and Kahneman explains that it can “lie” to System 2 – or not engage it when it’s appropriate to.  In short, System 2 is subject to the rules of System 1.  Reframed in Haidt’s language, the rider only goes where the elephant wants to go.

For some, accepting that our reason and rational consciousness doesn’t have the control we believed it had our whole lives can be difficult.  It can be hard to accept that what we think of as “self” is just the tip of the cognitive iceberg.  However, work from many different directions seems to agree that this is the case.  Even Charles Duhigg explains that the reason comes after the action in The Power of Habit.

Genetics and Epigenetics

The science of genetics is well established.  We know that certain traits are inborn.  Our eye color is determined by the genes of our parents and random probabilities.  Other traits are impacted not just by our genetics but also by the environment that people live in.  It’s become more accepted that we can have genes in our biology that are activated or deactivated by our experiences.

From a genetic point of view, lab-raised rats who had never met a cat showed remarkable differences in their play after being introduced to cat fur.  Cats are, of course, a natural predator of rats – but not the rats who were born in the lab.  Somehow, the exposure to cat fur was recognized by even those with no experience with cats.  This and other experiments show that we have certain genetically transmitted fears.

Toxoplasma gondii is a microbe that has an interesting neurological trick it plays for replication.  It suppresses the fear of cats in rodents that have it.  This causes the rodents to be eaten by the cats.  The Toxoplasma then infects the cat as well as other mice that come in contact with the cat’s stool.  (See The Neuroscience of Suicidal Behavior for more on Toxoplasma gondii.)  Thus, it’s possible to change items even if they’ve been laid down by genetics.

Robert Sapolsky in Why Zebras Don’t Get Ulcers shares the famous adverse childhood experiences (ACEs) study and the impact that childhood traumas have on the long-term health of humans.  This was a landmark study in increasing understanding about the impact of epigenetics, which means “above” or “over” genetics.  This and other studies began to shed light on the ability for genes to be expressed differently based on current and historical environments.

Sapolsky also notes the work of David Barker, who discovered what is now called fetal origins of adult disease (FOAD).  This work demonstrated that even stress to the mother during pregnancy can have long-term consequences for the baby’s health.

Judith Rich Harris in No Two Alike and The Nurture Assumption explains how neither genetics nor good parenting can guarantee that a child will end up a certain way.  There are too many uncontrolled variables that are enabling and disabling genes.  There are too many conversations that you can’t be in the room for.  There are just too many things to expect that you can control the development.  Instead, we’re encouraged to do the best we can and recognize that even our best efforts may not generate the results we want.

They Made Me Feel

One of the common – but incorrect – statements that people make when they’re in an argument is, “You made me feel…”  It’s usually a person who has been hurt trying to connect their feelings to the actions (words or deeds) of another person.  In some cases, we can draw the connection between the actions and the resulting feeling.  In other cases, it’s harder.  Even in those times when the resulting feeling makes sense given the actions, that doesn’t mean that one person can cause another person to feel a certain way.  If it were possible, it would be a dangerous power for others to have.

Our feelings are, necessarily, a cognitive process that relies upon our experiences and our biology.  They are subject to our desires and our whims.  While one person’s actions can influence our feelings, they cannot directly cause us to feel a certain way or another – ultimately, we own our emotions.

I can hear it now.  “But you don’t know what they did.”  That’s true – but it really doesn’t matter.  We’ve met those people who have come out of a divorce happier than when they were married.  Infidelity and irresponsibility aside, they are happy that they can start on the next chapter of their life.  If people can choose their attitudes they find themselves divorced by a betrayal by the other person, can’t we choose our attitude when someone slights us?

One of the most common feelings that we ascribe to others is anger.  “You made me angry.”  They could have done something (or not done something) that we are angry about – but that doesn’t mean they made us angry.  There’s an intervening internal process.  Our process includes the judgement that we make about others’ behavior and how they might have violated it.  (See Emotion and Adaptation.)  This judgement is ours – and the disappointment it triggers is the precursor to anger.  Anger is just one example where our processing of the information creates the feeling – not the actions (or inactions) themselves.

It’s important, in a book titled Affective Neuroscience, to understand that it’s the way we process the world that creates our emotions and the meaning we take from it.

Emotions and Reason

Fundamental to cognitive behavioral therapy (CBT) is the awareness that our thoughts, emotions, and moods are intertwined.  When we think about something, we change our emotions, and our emotions change our ability to think.  (See Drive.)  If we were to think about the neurons that make up our brains as a very large and three dimensional spiderweb, when we tread on one of the strands, the other strands move, adjust, and vibrate in ways that cannot be isolated.

No doubt this is why Jaak Panksepp proposes that both behavior and reason are both linked to emotional arousal.  He suggests that there is probably no emotional state that is free of cognitive ramifications.  He goes on to say, “There is no emotion without a thought, and many thoughts can evoke emotion.”

Spontaneous Facial Expression of Emotion

Panksepp says, “The fact that the face spontaneously expresses emotionality is not controversial.”  At the time of publication, that was true.  In 1998, when Affective Neuroscience was first published, it was an established fact.  Lisa Feldman Barrett in How Emotions Are Made does, in fact, challenge this premise.  More broadly, she directly challenges the work of Paul Ekman.  (See Nonverbal Messages, What the Face Reveals, Telling Lies, and Emotional Awareness for his work.)  I agree with Panksepp’s perspective and don’t believe Barrett’s concerns about this are particularly warranted.

The spontaneous facial expression is important to the discussion of rationality and neuroscience, because the amount of time rational processing takes exceeds the time that these facial expressions are shown.  In other words, there must be multiple pathways from emotions – and not all of them are typically under conscious control.  When the spider web of our neurons makes sense of something that has an affective component, we may show it on our faces before we’ve been able to process it.

Overwhelmed

Panksepp says, “To be overwhelmed by an emotional experience means the intensity is such that other brain mechanisms, such as higher rational processes, are disrupted because of the spontaneous behavioral and affective dictates of the more primitive brain control systems.”  In part, this statement is an echo of Kahneman’s statement in Thinking, Fast and Slow that System 1 can lie to System 2.  However, there’s more to the statement in terms of the impact of being overwhelmed.

He doesn’t talk about the psychological defenses that we automatically deploy when we’re overwhelmed.  We can temporarily use compartmentalization to say that we’re not able to process all the emotion at the moment.  Nor does he discuss dissociation – the “not me” defense that can leave us feeling as if we’re watching the scene from outside our body.  (See Traumatic Stress and Trauma Therapy and Clinical Practice for more on compartmentalization and dissociation.)

With or without defenses, Panksepp is speaking about trauma.  Trauma, as he describes, opens the door for long-term serious mental illness.  (See The Myth of Normal for more about the relationship between trauma and mental illness.)

Four of Seven

Panksepp proposes that there are seven major emotional-behavioral-motivational systems in humans.  Four of them are:

  • Seeking – This system drives the desire to explore, investigate, and find rewards, essentially the motivation to actively pursue something
  • Panic – Associated with feelings of separation anxiety, loneliness, and distress when feeling disconnected from a caregiver or social group.
  • Rage – Represents anger, aggression, and the urge to fight back when threatened or frustrated.
  • Fear – The basic emotion of anxiety triggered by perceived danger, leading to “fight or flight” responses.

The remaining three are lust, care, and play.  Panksepp believes that it’s these systems that are the major systems that direct behavior in animals (including humans).

Reiss wrote about 16 motivators in Who Am I? and The Normal Personality.  These motivators don’t track to Panksepp’s systems directly, but they don’t contradict them either.  One of the challenges with trying to isolate the major motivators is that the frame that you look at the problem defines the problem.  Approaching from the neurobiological point of view often leads to different answers than when viewed from the behavioral perspective.

Distributed Parallel Processing

At the dawn of the computer revolution, most computers were made up of a central processor with a wide array of supporting electronics to take input, buffer data, and perform other operations while the central processor was too busy.  Mainframe computers boasted great overall processing capacity with limited amounts being able to be used.  The rise of the personal computer focused on one central processor with fewer supporting processors – but still many.  Eventually, personal computers gained multiple processors of equal performance.  The move to multiple processing went even further as video cards began supporting graphics processing units (GPUs) that could do hundreds of computations simultaneously.  (GPUs should really be called math processing units.)

While we can trace the changes in computer technology and identify which periods focused on a single central processor and which leveraged more distributed processing, we cannot make such a delineation for brains.  Every brain, from the lowest level to the highest order of thinking, fundamentally processes signals in a parallel and networked kind of way.

“A single neuron typically receives input from thousands of synapses.”  In other words, there’s no one signal that creates one output.  Instead, there’s a collection of inputs and conditions that drive an output of a neuron.  It’s one of the reasons why our simplistic, causal reasoning doesn’t hold up.  Neuroanatomically, there is no one cause to create a single neuron firing and therefore a single thought and a resulting single behavior.  It’s an illusion that serves us.  It helps us take in an overwhelming world of information and cope with it based on our limited capacity.  (See Thinking, Fast and Slow.)

Specialized Skin Tissue

What people rarely consider when thinking about our brains is that they are formed by a specialization of the embryonic ectoderm – the outermost layer of the embryo.  It specializes into many different organs, most notably the brain.  This understanding is important, as we often downplay the role our skin plays in our cognition.  Our brains are made of the same stuff as our skin, and we retain a deep connection to the signals that our skin provides to the brain.

Kindling

One of the challenges in studying the brain is the lack of indication of the underlying function.  A structural review of the brain often doesn’t reveal clear indications for why someone does – or does not – behave in a particular way.  Instead, there seems to be a yet unseen organization of information that doesn’t surface in a structural view.

Consider a process called kindling, where a targeted electrical stimulation is applied to the brain.  Once the electrical stimulation has occurred (a few times or even once), the brain will be particularly sensitive in that area – either by further direct electrical stimulation or natural activation of that area of the brain.

What makes this sensitivity interesting is that it doesn’t appear to be caused structurally.  There are no specific structural changes that can be identified – and thus the brain is both changed and unchanged at the same time.

Chemical Manufacturing

In some ways, our bodies – and our brains – are quirky chemical factories.  They crank out long chains of amino acids that are sliced up by enzymes into shorter chains of useful amino acids.  The whole process is a dance between the creation of the large and the targeted reduction into useful tools.  The complexity of this process means that if any part of the process gets out of balance, it can shift the availability of the neuropeptides – which has incalculable shifts in emotional processing.

Complicating this process is that the amino acids created by our bodies can have components that are consumed by different areas of our body.  Without a map, we can only guess the impact of a surplus or deficiency of these chemical messengers.

Blood-Brain Barriers

Our brains don’t have blood circulating through them.  Blood is kept out of the brain while vital amino acids and nutrients are allowed through.  Drug manufacturers are constantly trying to find ways to penetrate the blood-brain barrier to deliver pharmaceuticals to the neural tissue.  Obviously, many substances have psychoactive results.  However, in general, the blood-brain barrier – made of cells similar to our skin – is designed to enable only the “approved list” of things through.

The blood-barrier is a necessary protection and creates a challenge for the power hungry brain.  There’s a maximum rate of transfer – including for the transfer of glucose – and this can sometimes starve the brain when there has been sustained high consumption.  (See The Rise of Superman.)

Stimulating Governing

Imagine your doctor telling you to get your six-year-old child to like coffee.  You’d arrived with the problem of your child’s hyperactivity, and by now you’re scratching you head and wondering if your doctor had heard you right or if they have something seriously wrong with them.  This paradoxical recommendation for caffeine or other stimulants to address hyperactivity can be explained when we realize that there is a part of the child which is insufficiently activated.

It’s believed that children with hyperactivity may have insufficient cortical arousal and thus have less impulse control.  The psychostimulant (in this case, caffeine) increases cortical arousal and creates the capacity for decreased activity – because of a stimulant.

Defining Stress

Robert Sapolsky took a whole book to explain stress from an animal and human behavior perspective.  In Why Zebras Don’t Get Ulcers, he focuses on the biological impact of stress.  Panksepp offers a reason why approaching stress from a biological perspective is easier: “Psychologists have traditionally had a difficult time generating a satisfactory definition of ‘stress.’ In psychobiology, it is much easier: Stress is anything that activates the pituitary-adrenal system (the ACTH-cortisol axis).”  However, what this perspective doesn’t explain is why some people are stressed and others are not in the same circumstances.  It also doesn’t explain why some stress is good – and even necessary – while other stress can be harmful.

Mihaly Csikszentmihalyi’s work on flow may answer the first question.  Csikszentmihalyi discovered a psychological state that is highly productive, which he called flow.  (See Flow, Finding Flow, and The Rise of Superman.)  His critical observation is that flow exists in a narrow band where challenge and skill are balanced.  If the challenge far exceeded the skill, anxiety (and stress) would result.  If the challenge were insufficient, people would be bored.  Thus, the answer to why some people are stressed in a situation while others are not may hinge on their skill.

It’s important to qualify that, for Csikszentmihalyi, experience that was converted into inherent, tacit understanding still counts as skill.  Gary Klein’s internal models of situations and how they work that drive recognition primed decisions are a skill – and one that isn’t easy to teach.  (See Sources of Power and Seeing What Others Don’t.)  As a result, in most cases, the more experience we get with something, the less stress it will induce.  Trauma and the reinforcement that can happen is a notable exception.  (See Traumatic Stress.)

Nassim Taleb explains in Antifragile how we need stress to help us become stronger.  The stress needs to be the right kind, at the right intensity, and at the right time – but it’s essential to our growth.  In How We Learn, it’s called desirable difficulty.  We don’t remember well those things that we don’t try hard to learn.  The more that there is difficulty associated with our learning, the more we learn.

Stress Kills Brain Cells

Panksepp shares, “The neurons that contain the cortisol receptors can tolerate only so much stimulation. If cortisol secretion is sustained at excessive levels, the metabolic resources of hippocampal neurons become depleted and die prematurely. In short, a sustained stress response can kill certain brain cells!”  This is nearly identical to Sapolsky’s language in Why Zebras Don’t Get Ulcers.  Sapolsky goes on to explain how we’ve subsumed a process of stress and fear that was designed for short term use to deliver us to safety instead of the belly of a beast.  Instead of fearing the lion, our unique human gift of seeing into the future allows us to fear losing our job, our house, or relationships, and a variety of other things that threaten our psychological survival if not our physical survival.

The physical and neurological impacts of sustained stress are why we need to learn to manage our stress response.  Matthiew Ricard in Happiness encourages meditation, as does the Dalai Lama.  (See The Book of Joy and The Dalai Lama’s Big Book of Happiness.)

Dreams

Our brains take in overwhelming amounts of information while we’re awake.  We’re bombarded with visual and auditory information while needing to attend to our internal state and our sense of touch, smell, and taste.  Much of what we encounter isn’t processed in the moment.  Instead, during our sleep, we process our days, develop our long-term memories, and perform sense-making to the day.  This is why sleep is critically important for learning and for our health in general.

Dreams are what we experience while post-processing our days in REM sleep.  As Freud recognized, dreams are “windows to the soul.”  Panksepp expresses it this way: “Dreams tell us the way we really think and feel, not the way we pretend we think and feel.”  While we are conscious, we can delude others and ourselves as to what our beliefs are.  (See Immunity to Change for more on our ability to hide what we really believe while awake.)  Our dreams are unfiltered expressions of our true beliefs.

Schizophrenic Break

If you’ve never been around someone who has had a schizophrenic break – a disconnection from reality – I don’t recommend it.  It’s unsettling to see how someone can exist in reality and yet be so disconnected from it.  From a neurological point of view, schizophrenic breaks are interesting because, for the most part, “Schizophrenics do not exhibit any more REM than normal folks, except during the evening before a ‘schizophrenic break,’ when REM is in fact elevated.”  REM refers to the rapid eye movement (REM) phase of sleep.

Sleep helps us process our day and the information we’re taking in – both from our internal states (see How Emotions Are Made) and our external environment.  What the research seems to say is that, prior to the break, we see their minds struggling to find ways to make sense of the information that it’s receiving.

Slow-Wave Sleep

Slow-wave sleep (SWS) is an even deeper form of sleep than REM sleep and performs another important function.  Where REM sleep seems to be primarily integrating a day’s experiences, SWS seems to be designed to allow for bodily repair.  It seems to be when the body is the most relaxed and when the body’s natural repair systems are the most active.

It’s important to recognize that not all sleep is REM sleep.  Sleep is a like a layer cake, stacked from SWS and REM sleep to necessary but less restorative phases of sleep.

Love and Marriage

While it’s common to believe that we are totally monogamous by nature, Panksepp argues against this notion: “Indeed, it seems likely that human bonding is not totally monogamous by nature, but our neurobiology is compatible with long-term serial and parallel relationships.”  This is, of course, consistent with Helen Fisher’s work, Anatomy of Love.

Amygdala

Most people associate the amygdala with emotion.  It’s associated with fight or flight and a host of other basic – limbic – responses.  Panksepp explains, “The main reason the amygdala may appear to be so important in generating affect may arise largely from the fact that most emotional episodes in adult animals are closely linked to learning and cognitive appraisals.  These are the types of emotional stimuli that converge on the amygdala.”  In short, it’s implicated because all “neural roads” lead to it.  However, there’s much more involved in Affective Neuroscience.

Book Review-Suicide Clusters

Sometimes suicides don’t occur randomly across time and space.  Sometimes they seem to act like an epidemic or a contagion.  They start, and they drive more suicides than would be expected.  We call them Suicide Clusters.  In a previous review of Life Under Pressure, the authors took apart a single cluster trying to understand its causes and what could be done to stop the spread.

Suicide Clusters is more of a review of the suicide clusters that have occurred than an attempt to focus on how they form or what can be done to prevent them.

From the Start

It’s easy to believe that suicide clusters are a new phenomenon, but they appear to go back to at least the fourth century BC.  While there’s some question about the degree to which animals have the level of consciousness necessary to die by suicide, if we allowed that they did, there would be reports of mass animal deaths.  Aristotle was reportedly mystified by mass beachings of small whales that occurred routinely.

Death Myths

Some of what may make the contagion spread is a set of beliefs about death that aren’t realistic – and certainly can’t be verified.  There’s a belief that death is painless, but as Marcia Linehan says in Building a Life Worth Living, there’s no data to support that.  More broadly, some beliefs include the ability to observe others mourning the death.  The idea is that somehow someone can be dead and still be conscious, as if somehow death unmoors consciousness from the body.

Finding strategies for helping individuals challenge their beliefs about what death might mean – and particularly how it might be better – is an important deterrent to the development of suicide clusters.

Media Coverage

Much has been made of the impact of the media, including news reports, books, films, and TV series, on suicide rates.  These effects are real, and they are why there are recommendations for the media for how to report on a suicide death.  The short version of these guidelines is to not glamorize the death.

In Community

These are guides for how schools and communities can use to craft their responses as well, but these guides are often filled with contradictions that are difficult to navigate.  Finding a path that acknowledges suicide as a mode of death but doesn’t glamorize it isn’t easy.  Allowing meetings and memorials in ways that are consistent with other deaths seems easy, but it’s not.

However, the effort is necessary to help prevent Suicide Clusters.

Book Review-Therapeutic and Legal Issues for Therapists Who Have Survived a Client Suicide

The line went dead.  It wasn’t a client who had hung up but a colleague, but the news was no less ominous.  A client had died, and they had just finished telling the clinician.  At that moment, they realized they had no idea what to do next.  Therapeutic and Legal Issues for Therapists Who Have Survived a Client Suicide hopes to provide a map for what to do next.

Legal Advice

I’m not an attorney – and this isn’t legal advice.  I can, however, flag a place where an attorney’s immediate reaction of not talking to anyone is not always the best answer for the clinician personally or for the overall legal risk.  In Effective Apology, John Kador shares some of the research that indicates a simple apology can reduce medical malpractice.  The one thing that attorneys would tell you not to do is the thing that can make a big difference.

Some families will want to blame a clinician – and others will want to know that the clinician cares.  Engaging in the right way with the family, including honoring their wishes about participating or not participating in memorial services, can go a long way towards humanizing the experience and reducing the chances that they’ll blame the clinician.

The other piece of advice that attorneys will often share is that you not speak with about the situation with anyone.  The problem is that this cuts you off from your professional support resources at the very time you need them most.  It’s important to consider that your colleagues could be called into court – but what happens to you if you don’t have ways of processing the loss?

Forcibly Alive

There’s a narrative that some people have around suicide prevention that the clinician should be all powerful and somehow compel a patient to remain alive.  This is not truth.  In Suicide: Inside and Out, the ease with which someone could die should they be determined to was made clear.  Suicide contracts fell out of favor, because they weren’t effective at keeping patients alive.

The simple fact is that the individual is ultimately in control of their life and their death.  No third party can or should take that responsibility.

Suicide Doesn’t Mean You Did Something Wrong

In the aftermath of a suicide death, it’s easy to believe that you must have done something wrong.  It’s easy to confuse undesirable outcomes with a mistake being made.  Even in cases where it is possible to think that you could have prevented the suicide the one moment that it occurred, there’s no evidence that the outcome wouldn’t just happen in a week or a month.  We simply can’t know.

Our natural tendency is to want it to be something we did wrong so we can change it.  It’s so much better than thinking that we are sometimes powerless to stop it.

Supervision

Clinicians who are under supervision are particularly vulnerable to questioning their value and whether they’re in the right profession.  Often times, new clinicians are bought into the omnipotence of the profession and haven’t yet learned that there are some things that cannot be helped.

Unfortunately, some supervisors feel discomfort themselves as one of their supervisees loses a patient to suicide.  They question themselves, and they’re uncomfortable to the point where they don’t create the right kind of space to allow supervisees to process their grief, loss, and confusion.

The Search for Why

All people who are left behind a suicide death need to be able to figure out “why.”  We’re sense-making machines, and suicide is so senseless.  Whether family member or clinician, there is a very real need to determine why – and often there are no satisfactory answers.

Sometimes, the best we can do is be aware of the Therapeutic and Legal Issues for Therapists Who Have Survived a Client Suicide.

Book Review-Grief After Suicide: Understanding the Consequences and Caring for the Survivors

Is grief after the loss due to suicide different from grief from an accident or not?  How should we care for all those who are grieving including those who’ve lost due to suicide?  These are the questions that Grief After Suicide: Understanding the Consequences and Caring for the Survivors answers.

Ripples

Every suicide has ripples of impact on others.  Other people are impacted by the loss of another life.  One key question is how many people are impacted by a suicide.  There are two key challenges in answering this question.  The first challenge is understanding what we mean by “impacted.”  Do we mean that they have a kinship relationship – and how close of a kinship relationship?  Obviously, parents, children, and siblings count, but what about aunts, uncles, grandparents and cousins?  This leads to the broader group of those whom we have relationships with.  Perhaps one particular aunt is closer than the other.  Could it be that the nature of the relationship – or friendship – defines the impact of the suicide?  If that’s the case, what degree of friendship counts for impacted?

Taking a further leap, what about parasocial relationships?  This is the sense of connectedness we feel to celebrities and people with whom we have no direct relationship.  The research related to the deaths of Marilyn Monroe, Robin Williams, and many others makes it clear that many people feel impacted by celebrity deaths to the point of deciding to die by suicide.  Clearly, this has a substantial impact.

The challenge of where to draw the line has largely confined research to close kinship relationships, thereby substantially restricting the number of people considered.  Research does indicate that roughly 7% of the US population were acquainted with someone who died by suicide in the preceding year.  Some estimates of the number people were aware the death was a suicide put the number at around 425 people.  It’s still an average, but it’s something.

The second challenge is that the question presumes that every suicide impacts the same number of people.  The death by suicide of a homeless person without family may impact relatively few people – those people in their community and the medical staff that treated them.  Conversely, the celebrity deaths will have impacted substantially more people.  As Clayton Christensen explains in How Will You Measure Your Life?, averaging the data sometimes destroys important details.

Similarities and Differences

The research on the differences between a suicide death and a non-suicide death are mixed.  There are certainly differences, but they tend to fade with time.  Importantly, they also seem to disappear when we compare suicide deaths exclusively to accidental and violent deaths, suggesting that the differences in grieving are triggered by the unexpected or unexplainable nature of the death rather than the mode.

We are, as humans, prediction machines.  (See The Righteous Mind, The Blank Slate, and Mindreading.)  We seek to be able to predict our environment, our world, and our outcomes.  When our ability to predict fails, it often causes us to seek meaning, so we can update our views of the world in hopes of better predicting the future.  It’s not surprising that an event as large as a death would trigger us to reevaluate our belief about the world.

In fact, when we speak of trauma, we describe it as the connectedness between the person and the event – and the degrees to which it personally impacts us and requires reevaluating our fundamental beliefs about the world.  (See Trauma and Recovery and Traumatic Stress.)  Reevaluating our worlds due to trauma is intensively disruptive.

Guilt and Shame

The disturbing question for parents losing a child is how your child couldn’t endure the life you gave them.  Working backwards from the perspective of seeing suicide as the best solution to the pain they’re feeling (whether or not this is true, it was likely their perspective) we must face the fact that they felt that their life – the life that the parents gave them – was too painful.

The suffering cry from those who’ve lost their significant other to suicide is similar yet different.  They may wonder why they weren’t enough.  Why weren’t they enough to stay for – to endure for?

There are, of course, no answers to these questions.  What we can offer the bereaved is that they’re not responsible, and their loved one likely wasn’t considering their full life because their pain was too great.

Judith Rich Harris provides an exhaustive exploration of why parents can’t be truly responsible for their children in No Two Alike and The Nurture Assumption.  Basically, the argument is that we cannot control what they’re exposed to in the world and therefore can’t completely shape their development.  Additionally, there’s no way for us to foresee all the circumstances of their lives prior to conception.  The weathermen can’t predict the weather more than a few days in advance, why should we believe we can predict the way the world will be – for them – decades into the future?  The outcome remains a tragedy – but there is no way we could have known what the circumstances would have been.

Additionally, the body of research supports Shneidman’s assertion for cognitive constriction.  That is, at the point of suicidal crisis, people aren’t able to see beyond their pain.  They can’t see the joy beyond the cloak of struggle.  It may be that, on objective observation, life is more happiness than sorrow.  It can be that the logical mind can see the pot of gold at the end of the rainbow – but it’s not the rational mind that is driving the decisions of the suicidal person.

The logic of these arguments falls short of stopping guilt and shame from entering into the minds of those left behind.  They play the nasty game of “what if.”  What if I had just called them?  What if I went to visit more often?  What if I had done something, anything, to change the outcome?

Our minds, while marvelous, are limited.  We regret those things we didn’t do more than those things we did.  (See The Top Five Regrets of the Dying, Originals, and Thinking, Fast and Slow.)  Survivors are haunted by the decisions they made to protect their boundaries, their reserves, and their own needs.  What if that one thing they didn’t do was the one thing that would have made the difference?  Even if it was, there’s no way they could have known that at the time.

Guilt is that we’ve done (or decided) something wrong.  Shame is that we are bad.  When guilt stops being about the moment and becomes about us personally, we experience shame – shame that’s often not deserved.  (See Brene Brown’s work in Daring Greatly and I Thought It Was Just Me (But It Isn’t) for more on guilt, shame, and working through those feelings.)

Psychological Autopsies

One thing that can be helpful for families is a psychological autopsy.  Shneidman writes about a mother who reached out to him to do a psychological autopsy in Autopsy of a Suicidal Mind.  In a strange twist of fate, after reading my review, the mother who approached Shneidman reached out to me and let me know that the autopsy and the book were helpful to her.  Despite the value they can bring, I’m still skeptical of them, because I believe they can sometimes bring harm.  (See The Prediction of Suicide and Review of Suicidology, 2000.)

Nina Gutin explains in her chapter that psychological autopsies can feel like fact-finding missions instead of validating experiences for the clinicians.  What families may not be able to appreciate (having their own degree of cognitive constriction) is that the clinicians are hurting, too.  It’s not a comparison or a competition, but the clinicians were in a relationship with the deceased, and that relationship is now gone.

Despite the evidence to the contrary, people often start with the perspective that a clinician has done something wrong if a patient dies by suicide.  (See The Suicide Lawyers.)  The fact is that we’re lousy at determining short term risk of suicide by survey instrument or clinician judgement.  It’s not necessarily a clinician problem.  It’s a problem that our ability to predict is very low.  When a psychological autopsy starts with the assertion that the clinician must have done something wrong, it can be hurtful and unfair.

Right to Grieve

“It is not uncommon for suicide survivors to question their own right to grieve…”  It’s a foreign statement to me.  I feel like everyone has the right to grieve.  The research on emotions seems to indicate that holding back emotions can be bad.  Richard Lazarus in Emotion and Adaptation makes the point clearly that you can’t completely suppress an emotion – it’s still there.  In our work on burnout (see Extinguish Burnout), we traced the problem of not expressing emotions all the way to Freudenberger’s original work, Burn-Out.  Subsequent work, like Burnout: The Secret to Unlocking the Stress Cycle, gets the impact of emotional suppression right (while missing on the role of stress).

People will encounter fewer downstream consequences if they can find a way to let grief take its course.  Suppression generally ends badly – as White Bears and Other Unwanted Thoughts makes clear.

Inadequate Support

If you ask bereaved parents about the support they received post death, you’re likely to hear statements like “inadequate” or “chaotic.”  With the notable exception of the work of LOSS teams, most responses to loss by suicide are haphazard at best.  It’s rare enough that people don’t plan for it – and common enough that they should.

If your child was a member of the military, organizations like Tragedy Assistance Program for Survivors (TAPS) have support programs.  However, even learning about them isn’t guaranteed.  Disconnects prevent automatic introduction to the families that are grieving to the programs that can help them.  The lack of training and centralized resources means that it’s difficult to connect loss survivors to the resources that do exist.

Support Options

There’s no one thing that will be right for every survivor.  For some, having a counselor or clergy is right.  For others, the support group, which necessarily means that you’re not alone in having survived a tragedy, is best.  In a convenience sample of bereavement group attendees, the bereavement group edged out individual support by clergy or mental health professionals.  However, what was more interesting about the survey is the approximately 40% of people still attending bereavement (or survivors of suicide) groups 10 years or more after their loss.

Of course, it can be that these attenders are no longer actively processing their grief and are instead in the group for the community (framed as friendship and personal growth), or it could be that they’ve transitioned to leadership or quasi-leadership roles in the groups.  What is clear is that suicide loss radically changes the trajectory of lives – and, in some cases, those changes may be permanent.

Grief Overload

When a family (or community) faces the loss of a member, it intuitively stretches each member’s coping capacity to – or beyond – their limits.  At an individual level, this is well understood and accepted.  What isn’t quite so clear is the impact this has on the relationships between the people.  In a normative case, a person is impacted by tragedy, and those around them rush into help.  However, in the case of an overwhelming loss by a member of the network, no one has the capacity to help others – they’re working their hardest simply keep themselves functioning.

It can seem like the time people need it most that their network fails to support them.  This can be a frustrating and disorienting experience.  It’s only when evaluating the situation later that people can realize that it wasn’t that their network didn’t want to support them – it’s that they couldn’t.

Fear of Judgement

It’s no myth that people who are bereaved by suicide loss get less support from their friends and community than those of other death types.  It’s also no myth that survivors of suicide loss may self-censor.  Because of the feared judgement, they may not reach out and stay connected to their communities in the same way that survivors of other loss do.  The stigma of suicide sticks to the survivor like syrup.  (See Stigma for more on stigma.)

Clinician Conversations

It’s common for loss survivors to want to talk to treating clinicians.  Survivors often feel an overwhelming desire to understand why their loved one died by suicide; in that quest, a conversation with the clinician is something they find useful.  Clinicians are appropriately concerned about how the conversation will go both because they’re struggling with their own reaction and because the suicide death of a patient is reported to be the largest area of litigation.

In the United States, client confidentiality extends beyond death, but decisions about these confidential records can be made by the executor of the estate.  However, there is much that the clinician can say without impacting client confidentiality.

Clinicians are encouraged to be “fully compassionate” toward the family.  It’s appropriate to collect outstanding fees – but not aggressively.  Advice is shared about initial contact soon after the death to reduce the displacement of anger towards the therapist.  A later meeting, if requested, to allow for the family to organize their thoughts and questions can also be helpful.  Appropriate contact with the family has been shown to be helpful for the clinician’s healing as well.

It’s important to note that, while malpractice litigation may be the most common when there is a loss due to suicide, it doesn’t mean that every family intends to sue.  Many families are simply trying to understand and recognize that bad things happen even when no one has done anything wrong.  There’s no need to blame.

Communication and Exposure

There’s been a lot of information provided about how to communicate about suicide deaths – and how not to communicate.  However, most of this research is shaky at best.  While there is solid research that exposure to a suicide increases the risk for a subsequent suicide by the exposed person, there’s nothing to say that denying that a death was suicide has any impact on the exposure or the downstream consequences.

In fact, the broader research about substance use disorder seems to imply that the more openly and frankly we speak about a topic, the less we shame and stigmatize it. The results are generally a reduction in the undesirable behavior.  (See The Globalization of Addiction and Chasing the Scream for more.)  This is the same experience that we saw in teen pregnancy rates when we started more openly discussing sex and pregnancy in the US.  (Dr. Ruth Westheimer is well known for her frank conversations of sexuality.  Her latest book, The Joy of Connections, provides some context for this.)

My perspective is that much of what we say about how to communicate about suicide is flat wrong.  While well intended, it’s not supported by research and reinforces the very stigma and shame that we’re trying to eliminate.  Guidance that says to treat a suicide death different is hidden in the larger statements to treat all death the same.  The guidance for communication shouldn’t be difficult.  Don’t glamorize it or explain it as a way out of problems.  Don’t report or discuss unnecessary details.  Don’t blame it on mental illness, depression, family, or social pressures.  It’s as unpredictable as accidents – so treat it the same.  (See Rethinking Suicide for more on unpredictability.)

Leaning on Clergy

For many people, they have some sort of a religious experience that includes clergy – both professionals and lay-clergy.  The advice is to lean on clergy for support around grief and grief rituals.  The problem is that the clergy that I know feel woefully unprepared for a death by suicide and only marginally prepared for grief more broadly.  As an ordained elder (lay-clergy), my interactions with professional clergy has led me to realize that they receive only superficial training about trauma and grief and even less about suicide.

The separation of church and state often creates concern for communities trying to respond to tragedy.  Hopefully, greater partnerships between churches, community organizations, schools, and government can use all the resources available – whether they’re clergy or not.

The Tyranny of Hindsight

Perhaps one of the most difficult challenges that survivors face is the tyranny of hindsight.  Suddenly, the significant detail buried in a mountain of trivia burns bright as a star.  Suddenly, the decision to rest and recover seems like the wrong answer.  There’s no way to consistently find the one thing that matters in the middle of millions of details.  We can’t slow down life to make only correct decisions.  It’s not perfect, but what we may be left with is Grief After Suicide.

Book Review-Building a Life Worth Living: A Memoir

It’s rare that I’ll read a biography, autobiography, or memoir.  However, Marsha Linehan’s legacy in suicide prevention warranted a deeper understanding of her, and Building a Life Worth Living: A Memoir is certainly that.  She lays out her life and how she came to develop dialectical behavior therapy (DBT).  (See Cognitive Behavioral Treatment of Borderline Personality Disorder, and DBT Explained for more about the therapeutic approach.)

The Descent into Hell

Central to the amazing work that Linehan did was her own struggle and commitment to the Institute of Living – a psychiatric institution – for two years and one month.  Her experience there is a horrifying story of electroconvulsive therapy (ECT) and its abuse, which left gaping holes in her memory, and the solitary confinement that wouldn’t be allowed today – and wasn’t normal then.  What’s amazing is that, out of this, she became determined to do better by others.

Her work was motivated to increase the success of others – including their happiness.  She explains that you can’t describe hell – you can only feel it, experience it.  She didn’t want others to have this experience.

Beauty

A particularly poignant quote from her mother is, “Beauty is worth the effort it takes.”  While it was used in the context of making a home beautiful, it felt as if, somehow, it was the same with people.  Working your way out of hell takes work – an incredible amount of work.  However, the results are so remarkable that it feels like it’s worth the effort.  This is the response I get from the amazing people I meet who have been through hell and have chosen to climb out – and to help others either avoid the descent or climb back out.

In the Presence

Linehan describes how her father couldn’t tolerate her misery.  It’s, unfortunately, an all-too-common challenge that the time people need others most is when they find themselves abandoned.  It’s not just mental illness.  It’s seen in substance abuse.  Even families bereaved by loss – especially suicide loss – experience their friends, associates, and colleagues pulling back for a variety of reasons that are all rooted in discomfort.

Perhaps the discomfort they are feeling is that they’re concerned it will spread.  Maybe they’re uncomfortable because they believe they should have somehow, magically, prevented it.  No matter what the cause, it’s hard to develop the strength of character to be present when we are uncomfortable – and do nothing to solve it.

Doing nothing to solve it is important, because sometimes it isn’t “solvable” in the traditional sense.  Sometimes, we don’t have the agency to accomplish the change.  Sometimes, the answers on what to do to solve the problem aren’t clear.  Other times, we must rely on others and their expertise to help us through.  For problem solvers, like me, it’s hard to just be in the presence of a problem knowing we can’t solve it – yet it’s perhaps equally important that we learn how to.

The Institutional Paradox

When a clinician is confronted with an actively suicidal person, they have a few approaches.  Those who are trained can start a research-supported therapy like DBT, BCBT-SP, or CAMS.  (See Cognitive Behavioral Treatment of Borderline Personality Disorder for DBT, Brief Cognitive-Behavioral Therapy for Suicide Prevention for BCBT-SP, and Managing Suicidal Risk for CAMS.)  For those who are untrained, it’s often unclear where they should refer to, so they default to the emergency room – which often leads to institutionalization.

Most states have laws that allow for the detention of people when they pose a risk to themselves or others.  Someone with active suicidal ideation is often considered a risk to themselves.  Therefore, they can be deprived of their freedom and forced into an institution, where they can be forced to take psychoactive medications.

There are serious problems with this approach.  First, there are some people for which this strategy is appropriate.  However, there’s no research to support how many people this might be appropriate for – because there’s literally no research on the efficacy of institutionalization.  There is, however, research that demonstrates the highest risk of suicidal behavior is immediately following discharge from an institution.  (Typically, the first 30 days.)  There’s even some research that says that not all this risk is a result of the population.  It’s caused by the institutionalization process.  (See Myth: Inpatient Hospitalization Is Best for People with Suicidal Ideation.)

The problem is that untrained clinicians – which is most clinicians – don’t have much of a choice.  If they don’t refer the patient, they may get sued by the family.  (See The Suicide Lawyers for more.)  Referring the patient to the ER or to inpatient hospitalization may make things worse.  This drives clinician anxiety higher – and makes the referral even more likely.

It’s believed that part of the problem is that institutionalization takes away freedom, thereby decreasing hope.  If you’ve been institutionalized once, you know it can happen again.  (It tends to be easier for someone to be committed to an institution after it happens once.)  Many people who are struggling to believe that their life is worth living feel as if the world is being inflicted upon them and they have no control.  Removing what little control they do have is dangerous.

Valued as You Are

It was Linehan’s Aunt Julia who was the consistent voice saying, “We love you as you are and for who you are.  You do not have to change to be valued.”  These words would reverberate inside Linehan and ultimately break free as an awareness that clients needed to be validated for who they are, what they feel, and what they’re doing.  This isn’t to say that the change aspects of therapy could be ignored.  Rather, they had to be integrated.  This integration is at the heart of DBT.  Instead of trying to eliminate the tension by ignoring an aspect of the problem, it is necessary to find a way to hold two opposing ideas at the same time.

On the one hand, people are inherently valuable as they are.  They have the right to stay as they are.  On the other hand, when they are suffering, we’re pulled towards helping them to make the changes that will result in less suffering, more happiness, and thriving.

It starts with accepting the person.  It’s the foundation of therapeutic alliance.  (See The Heart and Soul of Change.)  You can only help those who are in a relationship with you – and that relationship is based on acceptance.  Change comes after acceptance.

Tenacity

Where did the tenacity it takes to persist through challenges come from?  How did Linehan survive the rejections, snubs, and barriers that presented themselves as she tried to find better ways for treatment?  Her answer is, “You just wait and see.  I’ll show you.”  People would tell her something was impossible that she knew to be possible – but perhaps difficult.  She’d determine that she was going to show them.

Sometimes, this tenacity required taking different directions.  For instance, her focus on borderline personality disorder was because it was a recognized mental illness for which there was funding.  Inside that space, she could work on suicide and get funding.  It’s a tangential approach that allowed her to accomplish her life mission while accepting the current funding conditions.

Not Fitting In

Of the things that I identified with in the book, the most important one is, “But not fitting in was something of a fact of life for me.”  I live in a state between worlds.  (See Straddling Multiple Worlds.)  This existence in multiple worlds means that I don’t fit into any one world completely.  While Linehan’s feeling of not belonging is different than the kinds that I experience, it resonates.

Getting the Help They Need

Sometimes clinicians, exhausted from their workload, complain that they don’t like their patients.  The reasons they provide are directly related to the reason the patient is seeing them.  It’s not fair or right to be frustrated with a client for the very reason they came to see you in the first place – but it is an all-too-common occurrence.

The truth is that people who are suicidal see suicide as a solution.  It’s a solution to some problem they perceive cannot be solved in another way.  In my review of The Cry for Help, I explained that suicidal thinking, ideation, and even attempts can be a cry for help.  It can be a warranted cry for help signaling that they need better solutions to their problems than the ones they believe are possible.

We can either approach people who struggle with suicidality as manipulative and trying to control others, or we can wonder what is it that they believe suicide is a solution to.  That perspective change makes all the difference when it comes to how we interact with others who struggle with suicidality.

Distress Tolerance

Life is suffering.  Buddhist teachings aren’t subtle on the point that we must suffer in this life.  (See The Trauma of Everyday Life.)  Christian beliefs are aligned with this as well.  They believe that Christ suffered to save us – that even he must suffer in this life.  Despite the relative consistency in the belief that life means suffering, we’re not always appropriately equipped and skilled to deal with the distress that is presented to us.

One of Linehan’s observations is that everyone has distress and the patients with suicidality appear to be limited in their ability to tolerate distress.  Part of DBT is teaching a set of skills that allow people to better accept the distress that is in their life.  It isn’t always easy to resolve the source of the distress, but it is possible to improve our ability to respond to it.

Consider the gradual building of skills that is advocated for in Nassim Taleb’s Antifragile or the amazing results that are possible through conscious practice as explained by Anders Ericsson in Peak.  In both cases, it isn’t that there isn’t distress, but rather there’s a goal at the end to become more capable of weathering the storms of distress as they come.

I’m careful here, because there’s a fair amount of discussion about resilience.  Technically, resilience is a return to a prior state after a stressor – and most people acknowledge that Heracles was right when he said, “No man steps into the same river twice.  He’s not the same man and it’s not the same river.”  Our goal shouldn’t be resilience but rather growth.  See Resilient and The Resilience Factor for more on resilience and Transformed by Trauma for growth.

What Nietzche said rings true: “He who has a why to live can bear almost any how.”  We can learn distress tolerance indirectly by learning why we’re living.  We can engender hope that our distress will pass if we’re willing to stay focused on why we’re still here.

A Life Based on Hope

Linehan says, “You can live a life based on hope.”  I’m reminded of the story of Pandora’s box.  Often, it’s seen as a story about how curiosity can end badly.  Pandora released all the evils of the world that were once contained in the box.  However, what is often missed is that there was one thing in the box with these evils.  That was hope.  Sure, hope didn’t emerge triumphant from the box and instead showed the strain of the sustained conflict with the evil in the box – but hope survived.  Hope was able to hold its own against all the evils of the world.  That’s impressive.

The challenge with hope, for some, is that it feels as if it’s some mystical substance that you either have or don’t have.  However, as Rick Snyder points out in The Psychology of Hope, hope is a cognitive process.  It’s an evaluation of both willpower and waypower.  Willpower is generally well understood, and Roy Baumeister’s book, Willpower, provides a more thorough explanation.  Waypower, however, is less commonly used and most closely resembles “know how.”  It’s the sense that you know there is a way for something to happen.  It can come in the form of blind faith in humanity or in a rough vision of what would need to happen.  Snyder asserts that when both of these are present, you’ll feel hope.

I’d like to extend and clarify that while Snyder doesn’t speak about whether the components need to be internal to the person or external from the environment, I believe that both are options.  It’s possible to believe that “God will provide” and thus have hope.  Conversely, you have the perspective of “I’ve been through worse before and survived,” which relies solely on internal tenacity and the sense of problem-solving skills.  In truth, it’s not probably ever one or the other but rather the relative degree to which one has faith in eternal sources and themselves.

She Said “Yes”

Linehan comments that she suggested that her tombstone should have the words “She said ‘yes’” inscribed on it and shares, “Meaning that I lived my life willingly, doing what God wanted me to do for the betterment of people’s lives and the world.”  In short, when the call came to do something, she didn’t turn away.

Brene Brown’s work in The Gifts of Imperfection focuses on the concept of wholeheartedness.  Conceptually, this is the same – fully engaging with life.  Brown’s work is built on the work of Harriet Learner, particularly from The Dance of Connection.  There are people who, under the pressures of life, cave in.  They crumble or retreat.  In Transformed by Trauma, Rich Tedeschi shares stories of those who have grown through their trauma – like Linehan.

Calling a Spade a Spade

There is something to be said for ritual and ceremony.  For instance, Arnold van Gennep in The Rites of Passage describes not just the kinds of rituals (rites) but also their importance for individuals and society.  In more modern terms, Raising a Modern-Day Knight shares that ceremonies can instill important values.  Even bureaucracy can have its place.  It can help to generate needed consistency.  However, there is also the need to be true.

The folktale, “The Emperor’s New Clothes,” provides this powerful lesson from the eyes of a child who could tell the truth without fear of being criticized for being stupid.  In over 30 years of consulting, I’ve seen plenty of ideas destined to fail with teams diligently working.  They’d fallen into “groupthink,” the word that Irving Janis popularized for when everyone fails to see the obvious, because they’re too wrapped up in the need for coherence to question what they’re doing in a truly honest way.

Linehan describes herself as naturally irreverent.  Perhaps that’s why she could maintain the courage to challenge the status quo and move us all forward.

Evidence of Pain in Death

Linehan explains that she would say to clients, “There is absolutely no evidence that you will feel better when you are dead.  Why take the risk?”  The mind-bending response challenges the inherent assumption that exists in the mind of the suicidal person.  The assumption is that death will mean an end to their pain.  Of course, no one can know what death will feel like, and therefore there cannot be evidence about what, if anything, people feel in death.

This kind of irreverence, and questioning the “unquestionable” assumptions, can be the very thing that people need to escape the cognitive constriction endemic of suicidal thinking.  (See The Suicidal Mind for more on cognitive constriction.)

Not a Zen Master

There’s a bit of paradox in becoming a Zen master.  On the one hand, you’re supposed to embody the Zen Buddhist who is detached.  Buddhists know that life is suffering and temporary.  It’s through detachment and acceptance that one can reach Nirvana – or, short of that, be a master.  However, there is a certain air of importance that comes with being a Zen master.  After all, it’s something that a candidate has been striving for.  That’s why a Zen master could offer sage wisdom while speaking to Linehan: “Marsha, you are the best teacher here.  Because you are the only one who does not care if you become a Zen master or not.”

Pausing for a moment, there’s a great compliment.  However, more importantly, the master identified the core factor that was leading to the results being complimented.  Because she didn’t care if she was a Zen master or not, it freed her to be more honest, open, transparent, and real.  She wasn’t attending so that she could achieve another accolade.  She was hoping to learn so that she could share that learning with others.  That is both amazing and at the heart of Buddhism.

Knowing to Accept

The other aspect of Buddhism is acceptance.  It’s learning to accept the world as it is – rather than insisting in beliefs that are inconsistent with reality.  Linehan states, “It is very difficult to accept reality with our eyes closed. If we want to accept what is happening to us, we have to know what is happening to us.”  It’s true, but it takes more than our eyes.  We must be open to experiences and accepting them for what they really are – whether we like them or not.  It’s not until we have a firm understanding of a solid foundation that we can begin the process of Building a Life Worth Living.

Book Review-The Myth of Sisyphus and Other Essays

It’s an odd book, but it’s often seen at the bottom of suicide prevention research articles: Albert Camus’ essay in book form, Myth of Sisyphus and Other Essays.  The myth is of a Greek hero who is subjected to rolling a boulder up a mountain, only to have it roll down from its own weight before reaching the top.  The relationship to suicide is opaque from the outside.  Inside, it’s about whether life has meaning – and therefore suicide interferes with that meaning.

Exit, Voice, and Loyalty

The book Exit, Voice, and Loyalty isn’t about suicide, but it has profound implications on understanding the way that people tolerate the intolerable.  It’s Hirschman’s work on the dynamics of corporations: it explains the option of leaving the organization, using your voice to make change, and the amount of loyalty to the organization that keeps you using your voice before exiting.

The model matches the kind of decisions that are made by those who are considering suicide.  While not every suicide involves a long period of contemplation, some do.  Exit is analogous to suicide.  Voice is the actions that the person takes toward resolving the pains and struggles in their lives that are driving them to consider suicide.  Loyalty is the force that keeps people trying to use their voice instead of exiting.

Death Is There as the Only Reality

A sentence caught my attention.  It made me wonder what it would be like if you only saw pain in your life.  What if you were so consumed by the sense of hopelessness and despair that it blotted out any joy and happiness?  As I read, and as I talk to people, I begin to sense this overwhelming sense of dread for the next day.  Others have called it cognitive constriction.  (See The Suicidal Mind.)

Of course, the reality of the matter may not be as bleak as it seems, but that doesn’t change the feelings of those who are captured by these thoughts.  (See Capture.)

The Best and the Worst

Just because one is reading a truly lousy novel doesn’t mean that all novels are bad.  We can’t discount the good in the world when we discover that not everything is good.  This is the binary thinking that creates struggle.  It’s not “either-or,” it’s “and.”  There is suffering and struggle but also soaring feelings of success and shared experiences.

Futile and Hopeless Labor

The story of Sisyphus is one of an eternal sentence to futile and hopeless labor.  Camus comments that the gods must have thought there was no worse fate than what they subjected Sisyphus to.  It is, of course, absurd to continue to try to accomplish something that you’ll never achieve.

There are ways that working at something can make you better.  After all, Anders Ericsson explains in Peak that purposeful practice can make anyone a master.  Edward Deci explains in Why We Do What We Do that we can be intrinsically motivated when we have autonomy (no one is telling us exactly how to do things), mastery (the belief we are becoming more capable), and purpose (what we’re doing has meaning in some small or large way).  These forces move us towards continuing the struggle with the hope that it will get better if we just persevere.  (See The Psychology of Hope for more on hope.)

The Other Side of the Stockdale Paradox

I first was exposed to the idea of the Stockdale Paradox in Jim Collin’s book, Good to Great.  He explains, “Retain absolute faith that you can and will prevail in the end, regardless of the difficulties, AND at the same time confront the most brutal facts of your current reality, whatever they might be.”  It’s the central dilemma for entrepreneurs.  Should they persist for the ultimate win – or fold early?  When it is time to give up on an idea or change it, and when should you “stick to your guns?”  There are stories of people who have been very successful after a moment of despair.  There are stories of those who have hung on as long as they could and still failed.

Ultimately, the problem with the Stockdale paradox is that it requires unknowable foresight into the future.  Instead, we’re constantly guessing at the right answer.  Prediction is difficult, as explained by Phil Tetlock (see Superforecasting), Nate Silver (see The Signal and the Noise), and Daniel Kahneman et al. (see Noise).  We’re never going to know the future with absolute certainty.

Those who are struggling against suicide are on the opposite side.  They’re not waiting for success and abundance.  They’re hoping for relief of the pain they feel is an inseparable part of living.  They’re in a constant battle between the parts of them that believe there is no hope and the parts of them that realize things are likely to get better – they just don’t know when.  Instead of looking for the next way to flourish (or thrive), they’re looking for the strength to make it through just one more day.

Sidebar: The Stockdale paradox is one of the most pervasive concepts I’ve encountered.  It shows up as a central conflict in so many fields and so many books.  (See books like Think Again, Rethinking Suicide, and Struggle Well for just a few examples of where this concept appears.)  It seems that knowing when to hold on and when to let go is one of the central struggles of life.

Crushing Truths

When Camus wrote Myth of Sisyphus, it was 1940.  It was the time before what I’d call the modern age of suicide prevention.  He was challenging the worth of life and therefore the legitimacy of suicide as a solution.  In the decades since his writings, we’ve failed to learn the essential lessons of suicide.

Much like the problem of stigmatization, demands, and ineffective approaches to the problem of drug abuse, suicide has gone down many bad paths.  We still live in an age where drug resistance programs that have been proven to cause harm are in use.  Most of the general public sees drug abuse as the problem instead of as a broader symptom of despair.  (See Deaths of Despair and the Future of Capitalism.)  Instead of finding out why people suffer and feel the need to use coping mechanisms that ultimately take control of them, we say that they’re weak or bad.  To be clear, addiction in any form is when a coping strategy starts to control the person.  This is true of narcotics, alcohol, shopping, sex, eating, or any other strategy that we use to cope with the slings and arrows of life.  For more on drug abuse and the myths, I’d encourage you to read The Globalization of Addiction, Chasing the Scream, and Dreamland.

As I write this in 2024, the US has released a new national strategy for suicide prevention that is substantially similar to the 2012 plan.  The crushing truth is that the national strategy in 2012 and all the suicide prevention work in the US was an utter failure.  I make this claim not subjectively but rather based on the data that the US rates of suicide increased about 13% between 2012 and 2022 (the last year for reliable data).  During the same time, the worldwide rates decreased by 21.1%.

The national strategy had one evaluation in 2017 that wasn’t focused on efficacy.  The question that it answered was how the plan had been rolled out.  Did all of the states and territories implement the strategy?  Not surprisingly, the plan wasn’t well implemented across the country.  However, the bigger problem isn’t the plan wasn’t implemented – it’s that the plan wasn’t implementable.  The 2012 plan had 4 strategic directions, 13 goals, and 60 objectives.  No one could implement the whole plan, because it wasn’t focused on the things that really make a difference.  Despite the research showing that the 2012 plan wasn’t well implemented, the 2024 plan retained those four strategic directions and expanded to 15 goals and 87 objectives.  This effectively ensures that if the implementation is studied for the 2024 plan, it will go down relative to the 2012 plan – which was a failure on the metric of implementation.

What’s worse is that the 2012 plan was never subjected to any efficacy evaluations.  We know that the overall outcome would have been negative, because the rate increased.  But no one did the work to figure out what was working and what wasn’t – thus, we ended up with a 2024 plan that couldn’t remove ineffective recommendations (objectives) nor focus on what was working.

Even the philanthropic sector struggled.  The American Foundation for Suicide Prevention (AFSP) quietly changed the name of their initiative Project 2025 to The Bold Goal.  The project was intended to span 10 years starting on October 27, 2015, with the goal to reduce suicides by 20%.  Clearly, their work wasn’t effective towards this goal.  Of course, they’ve got a year left to close the gap – but they’re in the hole by about 7%.  It’s not impossible to get a 27% reduction in one year but it would be unprecedented.

I share all this because Camus wrote, “But crushing truths perish from being acknowledged.”  Until we acknowledge that what we’re doing isn’t working, and we need to make a change, the entire field of suicide prevention will, in my opinion, be subjected to the fate in the Myth of Sisyphus.

Book Review-Care of the Soul: A Guide for Cultivating Depth and Sacredness in Everyday Life

One must first define what a soul is before learning to care for it.  Fortunately, Care of the Soul: A Guide for Cultivating Depth and Sacredness in Everyday Life, provides a guide for what the soul is – and how it is best cared for.  While the definition of “soul” may lack the precision of a geometric proof or the rigor of a carefully controlled study, Moore’s descriptions provide a sense for what it is that the soul is in each of us.

Characteristics and Comparisons

Words like “depth” in the context of humans isn’t like a yardstick with precise delineation.  However, most people can describe a person they know who has depth even if they can’t quite explain why they believe they are “deep.”  They will sometimes share a particular topic that they’re an expert in, but more frequently, it’s a general sense that they just think about things more deeply.  They look past the surface of things to see the underlying patterns and invisible forces.

The soulful people we meet seem to respect and value others.  They prioritize developing and maintaining relationships with others.  They see these relationships for their inherent value of connection, not as a tit-for-tat exchange of value.  (See The Evolution of Cooperation for more on tit-for-tat.)  Being in a relationship is how we were designed – and yet, somehow, being real in relationships doesn’t always come easy.  (See How to Be an Adult in Relationships for the keys.)

People who Moore describes as “soulful” might be the same people that the Dalai Lama describes as “compassionate.”  (See Emotional Awareness, A Force for Good, and the Dalai Lama’s Big Book of Happiness for more on his views on compassion.)  Thupten Jinpa’s book, A Fearless Heart, exposes how being compassionate takes courage.  When we see great compassion, we recognize that inner strength.

Knowing the self is part of being soulful.  Bowen calls it “differentiation.”  (See Family Evaluation for more.)  Masterson in Search for the Real Self calls it “real self.”  Another expression of knowing one’s self well is to have an integrated self-image.  (See Beyond Boundaries, Compelled to Control, and Schools without Failure for more on an integrated self-image.)

The World as It Is

While the pointers towards soulfulness aren’t always clear, one marker that signals the right path is an insistence on dealing with the world as it is.  Rather than dreaming and hoping for something different or simply ignoring the reality of the situation, soulful people accept reality and navigate their way through it.

Commonly attributed to Reinhold Niebuhr and the serenity prayer, twelve-step groups often include “taking the world as it is, not as I would have it.”  While this wasn’t included in the original prayer, it reflects the deep-felt belief that we achieve peace, and soulfulness, by accepting the world as it is.

The truth of our world is that many of the serious mental illnesses defined in the DSM (DSM-V-TR currently) are ways in which people are disconnected from reality.  Whether it is voices and images or simply a perception of the world that’s not correct, our disconnection from reality can become pathological.  It’s the other end of the spectrum from the kind of connected, deep, soulful experience that some have.

Care and Cure

Moore’s selection of the word “care” is telling.  Contrasted with the word “cure,” which implies finality, care describes a continuing relationship.  When we care for our souls, we’ve committed to a continued relationship and process.  Cure’s implications are that there is something wrong to be fixed, and whatever the cure is has fully resolved it.

Our growth as humans, like the growth of every kind of organism, must continue.  We can’t simply say that we’ve reached some pinnacle, and it’s now time to start the dying process.  The truth is that dying is a part of living.  Shrinking is a part of growing.  Caring for our soul is investing in the growing process so that it continues to exceed the shrinking process as much and for as long as possible.

Moore also points out that there are times of pause, when we need to take a step back and perhaps shrink a bit so that we can prepare to grow again.  Nassim Taleb in Antifragile makes the point that periods of rest are just as important to growth as periods of striving.

Growing Up

Moore attributes a sense of inferiority to the statement, “I don’t know what I want to be when I grow up.”  I make no such attribution having said the same statement myself.  It’s one part whimsical rebellion against the idea that there is something called being “grown up” that’s a desirable state.  The other part of the statement, for me, is the realization that I’m on a journey of discovery and that my discovery doesn’t have a single end.  Walt Whitman wrote, “Do I contradict myself? / Very well then I contradict myself / (I am large, I contain multitudes).”

I believe that everyone contains aspects of themselves – some may desire to grow up while others desire to remain playful.  (See No Bad Parts for more on everyone’s multitudes.)

Machinery of Society

While Gareth Morgan explains that organizations can be seen from different lenses, each with their own benefits and weaknesses, most people don’t apply the same perspectives to societies.  (See Images of Organization.)  Mostly, we see society as a machine.  Most of the people on the planet play the roles of small cogs, which silently continue turning to the pace of the larger machine.  Our institutional education system has been designed to condition people into their roles as cogs into the machinery of society.

We’ve traded the Greek proposal of being the best adult possible, which meant virtuous and wise, for one that simply focuses on our ability to plug into the machinery of society.  In Deaths of Despair, Anne Case and Angus Deaton speak of how the machinery of society grinds some people up, leading to their suffering.  Moore proposes instead that we should be supporting people in their discovery of the depths of their soul and their inherent value.

Soul in Nature

Moore proposes that the soul is in nature – and nature is in the soul.  The research on depression, burnout, and anxiety seems to imply that people are happier – or at least less depressed – when they have the change to be immersed in nature.  It doesn’t appear to matter much how someone is immersed in nature, simply that they are.

Love

Love is a complicated topic, one that I’ll leave to Anatomy of Love.  However, there’s an important relationship between love and the soul that is worthy of exposition.  Soulful people find ways to walk the path of trust, vulnerability, and intimacy.  (See Trust => Vulnerability => Intimacy, Revisited.)  Love sounds easy, like a Hallmark movie that predictably ends with the people who are meant to be together ending up together.  However, in the real world, love takes work.  It takes learning how to trust when every fiber in your being wants to run.  It means building safety for others and in yourself.  It means choosing to be vulnerable to create the space for intimacy – knowing that your trust may be misplaced.

They’re hard things that are both investments in and expressions of the soul.  Soulful people find ways to summon the courage it takes to trust and be vulnerable by knowing that it’s only by following the path that they can reach deeper peace in their soul.

Despair

Despair visits too many people.  (See Deaths of Despair.)  Loneliness is an epidemic in our modern culture.  (See Loneliness.)  We’ve stripped our social structures.  (See Bowling Alone and The Upswing.)  We’ve lost the rituals that connect us with one another and divide segments of time.  (See Rites of Passage and Raising a Modern Day Knight.)  All of this to say that we’re seeing despair today despite centuries of increasing economic safety.  (See The Anxious Generation and The Righteous Mind.)

While tragedy is one outcome – and one that should rightly be avoided – there are sometimes positive outcomes.  Moore acknowledges that some of the most soulful people have gone through the most horrendous things.  One outcome is a depth of soul.  Calhoun and Tedeschi call it posttraumatic growth (PTG), and it’s the way that people become better because of the trauma they’ve suffered.  (See Posttraumatic Growth and Transformed by Trauma.)

The net of all of this is not to assume that, when you meet someone soulful, their life has been rosy.  The odds are, it’s been anything but.

Insight and Truth

One might easily assume that soulful people are those who know the truth and live by it.  By and large, this is true, but it hides a deeper truth that soulful people are looking for insight.  They’re looking beneath the surface to find the insights that others miss.  The title of Gary Klein’s book, Seeing What Others Don’t, is a wonderful expression for finding those things that drive everything.

Soulful people do seek truth – but they’re more interested in the insights they can gain.  They see the systems that Donella Meadows explains in Thinking in Systems as the relationships between people and between people and the world.  In Seeing Systems, Barry Oshrey explains how the structures and motivators of our organizations are driving us apart.  It’s only through conscious consideration of this fact that we avoid the traps.  Chris Argyris spoke of these traps in his book, Organizational Traps.  They’re the ways that we get caught into a small portion of the truth and fail to see the bigger picture or what will emerge.  (See On Dialogue for more on emergence.)

It doesn’t take great insight.  It doesn’t require unwavering faith.  All it takes is learning to prioritize the Care of the Soul.