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Windows SharePoint Services Search – No Results and Errors

I had a client who has WSS.  They weren’t seeing any search results.  There were also some errors being logged on the server the most prevalent of which was:


Event Type:        Warning
Event Source:    Windows SharePoint Services 3 Search
Event Category:                Gatherer
Event ID:              2436
Date:                     11/5/2007
Time:                     10:00:03 AM
User:                     N/A
Computer:          SERVER
The start address <sts3://server/contentdbid={70792d37-74fc-430d-8939-d55afebdb795}> cannot be crawled.

Help Your SharePoint User

Context: Application ‘Search index file on the search server’, Catalog ‘Search’

The object was not found.   (0x80041201)


The reason for the error … the server couldn’t reach the web application on its default URL.  Once I changed the alternate access mappings so that the default URL was reachable from the server and issued a command to start a full search (see below), it finally indexed things correctly.  The command to force a full crawl is:

STSADM –o spsearch –action fullcrawlstart


  1. Hi, I think your article is just what I need. However, what did you change your “alternate access mappings” to in order to get it to work?

  2. Good Day. I have the same problem, but your solution doesn’t work for me. And what you mean when saing “alternate access mappings”? You have used another logins? With what rights?
    Please e-mail me.

  3. In my case the error is Permission denied even if I’ve set Administrator account as a identity of crawler. I really don’t understand

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