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Article: Charting Communications Channels

As you’re finishing a meeting, your phone chirps. You’re not sure whether it’s an email notification, a Microsoft Teams message from a colleague, a Facebook Messenger message from your mom, or a text from your dad. You pick it up off the table and head down the hall as the new digital signage lights up the hall more than the overhead lights. Arriving at your desk, you notice that someone has thrown the latest copy of the company newsletter in your chair as you login in and the corporate intranet opens in the web browser.

From’s Human Experience Excellence June 2021 edition. Read more:

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