Healthcare Speaking

Terri Bogue is a board certified Clinical Nurse Specialist.  Her experience in healthcare spans the lifespan; she specializes in prevention of healthcare associated infections and integrating care in a process that supports patients and their families.  She has authored a chapter in the American Journal of Nursing 2015 book of the year, Information Overload and published articles related to healthcare acquired infections.  Terri has presented in national conferences and brings a spirit of possibility and support to her presentations.  She recognizes that each of us have the ability to be successful with the necessary knowledge and support.


Improving Outcomes

  • Apparent and Systemic Cause Analysis – The CDC estimates that there are approximately 1.7 million new cases of healthcare-associated infections (HAIs) every year; of these cases, approximately 75,000 result in death. These infections are implicated in increased morbidity and mortality. They also have significant financial impact on healthcare facilities through reduced reimbursement, fines, and penalties. Through the development of an apparent cause analysis (ACA) process followed by a systemic cause analysis (SCA), the suspected causes of these infections can be identified and programs placed to prevent future infections.
  • A Bundle, Not a Switch – Evidence-based bundles are standards to keep patients safe from harm. Bundles seem like an easy solution to prevent healthcare-associated infections, but compliance is not necessarily easy for staff at the bedside with competing priorities. Supporting staff to provide excellent care to patients requires understanding of more than just the bundle.
  • Professional Boundaries – Nurses often choose their profession based on their compassion and desire to help others. Therefore, nurses may be predisposed to getting drawn into patients’ problems and have strong desires to help solve them. This desire can move beyond what is professionally appropriate. There is a fine line between being perceived as cold and uncaring and getting sucked in and too involved with a patient’s situation. Through educational sessions and case studies, nurses can learn to identify situations that can lead to boundary-crossing.
  • Patient/Family Centered Care – Recognizing that the provision of information and communication with the healthcare team is considered a key component of quality care, Terri helps systems develop interdisciplinary rounding processes that support the needs of both the patient/family and the healthcare team to develop trust and understanding.

Soft Skills

  • Burnout – Burnout strikes without warning. It leaves you, your co-workers, or your loved ones feeling empty, hollow, and hopeless. More than 50% of physicians and 30% of nurses are reporting signs of burnout. If you’re not experiencing burnout, the odds are someone close to you is. Pulling research and writings from many disciplines, we’ll help you learn what you can do — without much additional effort — to prevent and recover from burnout.
  • Conflict Resolution – Conflict is everywhere, and it’s unavoidable. For many of us, it can be hard to admit that we’re not as good at effectively resolving conflict as we’d like to be. However, we have different tools at our disposal that help us navigate the waters of conflict – we just have to figure out how to use them. Learn to identify the conditions that create conflict, the specific causes that trigger it, and the techniques for resolving conflict.
  • Kin-to-Kid Connection – Finding ways for children and the people who care for them to connect and learn new ways to keep children safe. Each of us have significant impact in the lives of children. How do we make this a positive impact?

If you want Terri to speak to your group, contact us.