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Creating an Employee Birthday Calendar with SharePoint

There are times when SharePoint allows you to do things super quick and easy. If you’re in a small organization and you’re looking to create an employee birthday calendar, it’s easy. You add the person to a calendar and set a recurring event for every year. The problem with this is that as your organization grows and you get to a few hundred people, SharePoint will suddenly start generating an error when users go to the list. This is an unfortunate side effect of how recurring events are processed.

With several of our clients facing this issue we built a new approach to managing birthday calendars that works at any scale from the two person and a dog organization to organizations with hundreds of thousands of employees. We put together a guide to how to create an employee birthday calendar – which can also be used for employee anniversaries or anything else where you need events to recur on a repeating interval. Click here to get the white paper: Creating an Employee Birthday Calendar.

The guide is in the style of the SharePoint Shepherd’s Guide – that is that it’s built with instructional design tenants in place and is designed to be easy to follow – but it is substantially longer than any of our 121 tasks that end users want to do. If you like the guide on how to create an employee birthday calendar, we’d love for you to check out some of the other resources that we have available.

The Cult of Personality Testing: How Personality Tests are Leading Us to Miseducate Our Children, Mismanage Our Companies, and Misunderstand Ourselves

Book Review-The Cult of Personality Testing: How Personality Tests Are Leading Us to Miseducate Our Children, Mismanage Our Companies, and Misunderstand Ourselves

I love personality tests as a way to spark the conversation. Whether it is the Myers-Briggs Type Indicator (MBTI), the Enneagram (See Personality Types: Using the Enneagram for Self-Discovery), Reiss’s 16 desires (See Who Am I?) or Time Perspective (See The Time Paradox) – I love the conversations that it can provoke. However, there’s a dangerous side to personality testing. It has the potential to be perceived as a limiting factor for folks and can incorrectly diagnose people with psychological problems that they don’t have. As I read The Cult of Personality Testing, I began to see some of the dark side of the tests and the curious minds that created the tests.

 

Phrenology

Short of your family and your hairdresser it’s unlikely that you’ve let anyone feel your skull. It’s far less likely that anyone ever felt around your head for bumps – unless you just got hit by something. However, one of the earliest techniques for “discovering” the personality and characteristics was based on a detailed examination of the skull. The thinking was that as areas of your brain expanded they would leave a corresponding bump in your skill to accommodate the additional brain mass.

While we’ve known for some time that Phrenology isn’t based on anything scientific at one time it was considered a way to get a better understanding of oneself. Walt Whitman – among others were enchanted with the idea. However, Samuel Clements (Mark Twain), saw through the use and saw that the practitioners always seemed to find ways that the subject’s character charts compared favorably to George Washington’s.

Rorschach’s Inkblots

While Phrenology was a virtual parlor trick, inkblots were quite literally the faire of parlor games and fortune telling. Rorschach was a psychiatrist at a mental hospital and noted that the responses that he got to inkblots from schizophrenic patients was radically different than the responses that he received from “normal” people. His perspective on using inkblots to see into the personalities of patients was usurped by Szymon Hens. However, Rorschach wasn’t concerned with what his patients saw but rather how they saw it. He was concerned with whether they saw the whole inkblot or focused on a part of it. He was concerned whether the figures that the subjects saw were static or in motion.

The Rorschach system descended into two different paths by two different followers with differing views. John Exner’s respect for both men caused him to create a comprehensive system which integrated the two paths by Rorschach’s direct followers. This was enough to increase interest in the test but unfortunately, the test effectively has zero validity. In other words, the test isn’t well validated by peer reviewed journals and there’s no evidence that the conclusions reached by the Rorschach’s tests are reliable as many subjects have been diagnosed as depressive, narcissistic, or overly dependent – but many patients don’t exhibit any symptoms of these diagnoses.

The criticisms of the Rorschach tests have taken the form of their own book What’s Wrong With The Rorschach? and peer-reviewed journal articles “Effective Use of Projective Techniques in Clinical Practice: Let the Data Help With Selection and Interpretation” and “Failure of the Rorschach-Comprehensive-System-Based Testimony to Be Admissible Under the Daubert-Joiner-Kumho Standard.” Like any debate there are numerous articles purporting the validity of the test – and a corresponding number refuting those points. Clearly the quality of the instrument is in question.

MMPI

It’s cold in Minnesota. Perhaps not as cold as you might expect but cold enough. In the exploration of testing techniques, the Minnesota Multiphasic Personality Inventory is next. The story starts with Starke Hathaway at the University of Minnesota mental hospital. This winding path reveals a test that fails to sort mental patients into categories – it’s original purpose – and a test whose items were essentially selected by the patients – and then added to. With revision some of the old artifacts are gone and it’s widely regarded as the most clinically useful for personality testing. The structure of the test is a straightforward pencil and paper multiple choice question test.

The MMPI-2 contains a number of primary scales for the diagnosis of: Hypochondriasis, Depression, Hysteria, Psychopathic Deviate, Masculinity/Femininity, Paranoia, Psychasthenia (Worry/Anxiety), Schizophrenia, Hypomania, and Social Inversion. Additionally, there are restructured scales, validity scales, and supplemental scales. Some – but not all – of the scales have issues including members of the clergy who score high on the Lie Scale – presumably because they are perceived to be more virtuous than should be possible.

RAT A TAT

From cold Minnesota we move to a dark tale of Henry Murray and Christian Morgan and the development of a different kind of test the Thematic Apperception Test (TAT). The darkness doesn’t develop so much from the test itself but from the lives of its authors. Murray was a fan of Carl Jung and had the opportunity to meet Dr. Jung, his wife, and his mistress over tea. It was reportedly during this meeting when Dr. Jung recommended that he keep his marriage and his mistress as Dr. Jung had apparently convinced both his wife and mistress of a similar arrangement.

Dr. Murray, his wife, and Morgan didn’t reportedly enjoy the quaint over-tea conversations but it was apparently clear to everyone the true nature of the relationship between Dr. Murray and Morgan. What’s not clear is what Morgan’s husband thought of the arrangement or if he even knew about it. Dr. Murray lost his wife and then shortly thereafter lost Morgan in somewhat dubious circumstances while the two were vacationing in the Caribbean.

The TAT is not a pen and pencil type of test. Instead subjects are sequentially shown a set of pictures and are then asked to create stories around those pictures. The responses are recorded and coded. The TAT is considered a projective test because it presents ambiguous stimuli and asks for the subject to respond. The general principle is that by providing ambiguous stimuli the subject will fill in the gaps with their experiences and thoughts – thus providing the examiner an opportunity to peer into (or X-Ray) the patient’s psyche.

Without high levels of adoption of a consistent scoring system and due to the general nature of the test and what it exposes, it’s not surprising that there is a very large cloud of uncertainty around the test. In the book Science and Pseudoscience in Clinical Psychology John Hunsley, Catherine Lee, and James Wood call the TAT “woefully short of professional and scientific test standards.”

MBTI

Carl Jung was a powerful man in the space of psychotherapy. While Sigmund Freud may be the “Father of Psychotherapy” but one of his first sons is Carl Jung. Jung – as we saw above with Murray the TAT test – had a great number of followers of his own. Even the Mihaly Csikszentmihalyi of flow fame was inspired on his work by Dr. Jung. (See Flow, Finding Flow, and The Rise of Superman for more on flow.) Jung also inspired Katherine Briggs and Isabel Myers (Katherine’s daughter). When Jung’s book Personality Types was translated to English they started with his ideas for the four dimensional model that became the Myers-Briggs Type Indicator (initially published as the Briggs-Myers Type Indicator and later renamed.)

It was an unlikely subject of interest from the start. Isabel was a 44 year old house wife who had won a contest for writing a mystery and had subsequently published a best-selling book when she discovered the Humm-Wadsworth Temperament Scale. This people sorter tool was designed to help place people in their best jobs. Isabel was convinced that she and Katherine could do better.

The MBTI may have become popular because of the PT Barnum effect – that is it has something for everyone. Perhaps it’s the same qualities that Samuel Clements (Mark Twain) discovered in Phrenology – focusing on the good attributes and minimizing the negative ones. Whatever the cause, the MBTI is one of the most popular personality tests in existence with use in many major corporations.

However, the test has serious problems as a diagnostic tool. First, the repeatability of the test is rather low despite fervent arguments that people’s type doesn’t change. Second, what do you do with the information when you’re done with it. If you assume that someone is born with these unchanging characteristics, then if they’re in a “bad fit” position all you can do is fire them. You can’t train them. Something that Carol Dweck disagrees with in her book Mindset. Human beings are inherently teachable so one’s results shouldn’t be used as the final word on who they are.

I’m actually a fan of MBTI because I find it interesting. Perhaps it’s more therapeutic than diagnostic in that it helps you accept who you are. However, I also find that it makes it easier to listen to others and have conversations (See Dialogue and Crucial Conversations for more.) I do, however, disagree with the tests authors on two key points.

First, I believe that we drift in our orientations based on our experiences. I believe an introverted person can become more extroverted and vice versa. I don’t believe these are people trying to project someone they’re not, rather I believe that they can move at glacial speeds. This is supported by the work of Albert Bandura. (References to his work appear in Emotional Intelligence, Willpower, Influencer, Creative Confidence, Who Am I?, and Introducing Psychology of Success.) Further, I believe that the either/or side of the scale is a simplification – or perhaps even a fiction. I believe that we have a natural point on the scale where we sit. Some of us sit very close to the center of some scales and very close to the edges of another.

Second, I believe that we develop “adaptive ranges.” That is: we develop an ability to operate – to live and work – with people who are not made up like us. A strong sensing and a strong intuiting person have no natural way to communicate with one another. However, the intuiting person can develop an acceptance or understanding of sensing behavior. Similarly a sensing person can develop an understanding and acceptance of intuiting behaviors. Each person’s ability to adapt to someone who isn’t near them on the scale is – for me—their “adaptive range.” I believe that people can expand their adaptive ranges across all four of the functions in the type indicator. But, of course, this is just my belief.

Drawing Conclusions

Our next stop puts us right in the center of the debate about racial equality and the separate but equal debate which segregated children. Here we find Kenneth Bancroft Clark and his discovery that African-American children when asked to draw, drew children in lighter colors. He also tested children to find which dolls were “good” and which were “bad.” Where the only difference was the color of their skin. Dr. Clark discovered to his dismay that the African-American children often said the darker doll was bad.

The outcome of the court case was to desegregate schools across America but in addition Dr. Clark spawned interest in the “pencil-release factor,” a term coined by John Buck. The pencil-release factor is the tendency for children to talk about subjects while otherwise occupied with drawing. This created a set of tests revolving around engaging a child in the process of drawing and has further expanded to play therapy in more recent years.

There’s nothing inherently wrong with using a drawing activity to help elicit therapeutic conversations, however, describing them as tests implies some sort of scoring and focuses the objective on the drawing process itself – here there’s little standardization and almost nothing pointing to reliable interpretations.

16 Factors

The MBTI is sometimes described as too complicated, vague, and unwieldy. (Though I’ll often do these assessments of other people in my head while talking to them with strikingly good results.) There is, however, a more complicated approach to personality assessment that has its roots in linguistics which uses 16 personality factors at its core.

Our destination this time is a dusty library and a dictionary. Francis Galton had speculated that if you wanted to categorize human personality all you had to do was go to the dictionary because every aspect of personality most certainly had a word for it already. Gordon Allport and a colleague put this to the test by painstakingly going through Webster’s New International unabridged dictionary and counting the words related to character. They found a staggering 17,953 words. By paring these down to what they deemed essential they got the list down to 4,504 words.

It was Raymond Cattell that applied new statistical techniques of factor analysis to reduce this list to 16. In addition to the new statistical techniques a shiny new computer at the University of Illinois made this task possible where Allport and his colleague had no chance of creating such a reduction in the number of terms.

The sixteen factors that Cattell found formed the basis of a very popular 16 psychological factors test (16PF) that eventually fell out of favor as it was too complicated to use. (Sidebar: Though Reiss’ factors from Who Am I? are unrelated except in the number of factors – I leveled the same complaint at the complexity of Reiss’ model.)

Further refinement from the same source data led to a reduction to five factors, a ton of variations, and not much additional value. As such the 16PF test and the derivatives aren’t used frequently any longer. Too much was lost in all of the reductions.

Ph Range

While reading The Cult of Personality Testing I was reminded of something from chemistry. Most chemical reactions take place only within a relatively narrow Ph range. That is, the reactions only work under narrow conditions. As each test was deconstructed I wondered what where the edges of reliability were. Obviously as none of the tests have great reliability I wondered how various factors – like being a software developer or an author might distort the results of the tests to the point where they might not be valid.

I recently had a Rorschach test done as a part of a custody evaluation and the results were laughable. To those who know me, the idea that I miss the forest for the trees – that I see the details but not the broader patterns – is completely strange and yet that is what the Rorschach test said about me. It makes sense because as a software developer I’ve been taught and I teach breaking down problems into solvable units. This causes you to find the patterns you can and then get to the point of assembling larger patterns. So in the Rorschach I saw lots of little patterns – but I never did find larger patterns – because there are none. The result is a scoring that says I’m more of what MBTI would call sensing instead of my true location much closer to intuiting.

I was similarly considering the TAT. It’s a test that encourages subjects to make up stories. However, what if you’ve been taught to write stories or give presentations or do anything that teaches you how to sell a story. While proponents of the TAT will say that you can hardly fake something you don’t know exists. I’ll counter that you can’t get to real insight if the response is playing back a well-worn professional response.

Then there are the norms — the comparative normal across which you evaluate results. That’s fine except that many of the tests are designed against identifying abnormalities. How do they respond to “normal” people? Are the norms of 50 years ago the norms of today? In many aspects the answer to that question is no – as a simple perusal of Bowling Alone would clearly show.

Good Test Taking

“In theory, practice shouldn’t be different than theory but in practice it is.” –Anonymous

The reality of these tests is that they attempt to identify outcomes that you would get in real-world situations. The idea is that they can probe deep into your psyche to see how you’ll behave in real life. However, it’s painfully apparent that the tests rarely – if ever – are capable of this level of precision or awareness. For those people who are “good test takers” they may find that the tests reveal nothing while in life they’re dealing with immense struggles and psychological wounds that just won’t heal.

Personality tests are good when they’re used to further a conversation, to illuminate the darkness, however, all too often they’re used as the final word on who someone is – but I suppose that is The Cult of Personality Testing. It’s worth deciding what the membership rules are before deciding you want to become a member.

Designing Solutions for Microsoft SharePoint 2010

It’s Live: SharePoint Full Trust Development on Lynda.com

I’ve been training developers how to develop for Microsoft SharePoint for more than 10 years now. I’ve been honored to participate in the development of courses, exams, and best practice guidance for SharePoint development numerous times. I can’t count the number of developers I’ve trained, guided, and mentored.

I distilled the SharePoint full trust development training into a brand new Lynda.com course called Developing SharePoint Full Trust Solutions for SharePoint 2013. It teaches everything that you need to know to develop for on-premises SharePoint deployments. Most of my corporate clients are still developing full-trust solutions and haven’t shifted over to the Apps model – now called the Add-Ins model for SharePoint. That’s why this first course is about the kind of development most corporate developers need to learn.

If you’re looking for a way to learn SharePoint development – or even if you’re just looking to know how to do something specific like extract a file from SharePoint or manage a long running operation – I believe this is a course you need to watch.

I’m looking forward to hearing what you liked most about the course.

Group Genius: The Creative Power of Collaboration

Book Review-Group Genius: The Creative Power of Collaboration

If you look behind the curtains of any genius you’ll usually find hidden ways that they were propelled forward by previous discoveries or through their work with others to create something that they couldn’t have thought of on their own. Whether it’s the remarkable advances of the renaissance kicked off by the Medici family bringing together great minds (See The Innovator’s DNA for more) or the “individual contributions” of the folks (Mozart, Freud, Woolf, and Gandhi) that Howard Gardner discusses in his book Extraordinary Minds, or the Wizard of Menlo Park – Thomas Edison – and his surrounding himself with experts in Gas lighting (see my review of Find Your Courage for more on Edison). Group Genius: The Creative Power of Collaboration seeks to debunk the standard myth of a solitary inventor and a flash of insight.

 

Collaboration

As I mentioned in my review of the book Collaboration, I sometimes tease audiences by defining collaboration as “to conspire with the enemy.” Collaboration is, however, more frequently working together toward a common goal. This gets muddy when we start to speak of creativity because at some level the common goal is something of a platitude, for instance “Create something amazing.” (See my post on the Nine Keys to SharePoint Success and my review of The Fifth Discipline for more about platitudes) But if you get more specific you unnecessarily prevent innovation.

The other half of collaboration is “working together.” That is that you are sharing your productive and creative space with another human who can build upon what you’re adding to the endeavor. As I mentioned in my review of The Rise of Superman, I took an improv comedy course with Michael Malone and was taught that in improv comedy you do “Yes and…” with the other performers. That is: you build on the line that they’re going down – rather than blocking their path. This is at the heart of collaboration – being additive to one another’s works.

Collaboration goes wrong when the members of the “team” are competing with one another and posturing rather than focusing on adding to the ideas and building each other up. (See Collaborative Intelligence for more about how teams collaborate effectively together – and how they don’t.)

Sparks and Flashes

In my world with my wife, Terri, I can say that I’ve seen how we can work together to create something powerful. Many times we’ve started a conversation about a problem and have built layers and layers on each other’s thoughts until we came up with a solution neither of us would have come up with on our own.

For instance, our Child Safety cards are the result of a conversation about how sad it is that parents don’t interact with their children when they’re in the hospital. Parents will be on their phones and the children would be watching TV or playing video games. We talked about how families used to play games together and how it helped them talk. We considered the possibility of games that could be in a hospital environment and talked about a standard set of playing cards.

As we explorer the idea we realized that dice were problematic in hospitals because they’re a choking hazard but more importantly because they roll on the floor and the floors in hospitals – despite best intentions, are always germy. That led to adding the dice replacement feature to the cards. This allows the cards to be used as if they were dice and makes them valuable for use when the families want to play something other than card games.

The final component emerged as we talked about how some of the children were in the hospital for stupid things that their parents just didn’t know. Whether it was the danger of magnets or button batteries – or something like the importance of a helmet when riding a bike some of the children didn’t have to get hurt. That ultimately led us to adding American Academy of Pediatrics and Centers for Disease Control inspired sayings to the cards. The genius of the cards wasn’t one single moment of insight – one flash of brilliance – but instead it was a series of sparks that we built one on the other until we had the end product.

That’s fine for our little product but does it work the same way with more commercially successful products as well? I suppose that depends on what you call commercially successful. However, consider that Monopoly wasn’t the genius of a radiator repairman named Charles Darrow who sold the patent to Parker Brothers in 1934. Instead it evolved from a game designed to teach the ideas of Henry George who felt like rents robbed the working man of his wages and contributed to poverty.

The game itself was created with a great number of improvisations and variations over more than 50 years through Quakers, fraternity boys, and others. The game we know today didn’t arrive as one flash of insight but instead evolved over time.

Monopoly isn’t an isolated example either. 3M’s introduction of the Post-It Note was the result of a failure to make a super-adhesive glue. The romanticized version of the story has the inventor immediately finding the new use for the failed adhesive. However, it was 1968 when Spencer Silver was trying to create his adhesive and not until 1974 when Art Fry discovered the use of keeping slips of paper in his hymn book. It wasn’t until 1980 when the product was successfully test marketed with the Post-it name we know today. It wasn’t one flash of insight that created the discovery but rather the collaboration of two unlikely men and an organization willing to test market the product twice.

Progressive Innovations

Few would argue against the idea that the Wright brothers were inventive in their quest to develop the airplane. They beat out many impressive competitors to create the first controlled flight. However, their insight didn’t come in a flash either. They’re well known for having created wind tunnels in their shop in Dayton, OH to study the effects of different wing shapes on the ability to generate lift.

Until they created an airplane that could fly they didn’t understand the need to control its flight direction. The problems encountered once they had solved the lift problem weren’t obvious until they had been there. As a result, they had to pile on innovation after innovation to create a workable aircraft. They ultimately developed the idea of wing warping to allow the pilot to control the direction of the aircraft. They were the quintessential group genius – collaborating every day of their lives.

The Wright brothers did, however, almost kill the airplane industry and certainly set it back years by steadfastly holding on to their patents and blocking others from playing in the market.

Walt Disney may have been the front runner in the Disney family but he was supported both by his brother and by a group of talented artists and musicians as well. Disney’s story isn’t a rosy one. If you’re willing to hear the whole story you’ll hear about the bankruptcies, the times that he was cheated, and the times when his workers revolted. However, respite this Walt was by all accounts an amazing innovator. He created the first full length animated film. However, what’s lost in this is that he created shorts well before he created feature length films. He tried nearly everything he did on a small scale before making it larger. When technologies didn’t exist to do what he needed done, he and his team created them. They created the multiplane camera to be able to create films more quickly.

For Walt his learnings from one thing led to the next. He learned, adapted, and continued on. It’s this that is at the heart of group genius. We learn from one another and we move faster because what we’re creating together creates more capability for all of us.

We’ve all heard of compounding interest. That is how compounding interest creates a powerful effect. Even a return of 12% per year doubles money every 6 years. Building in the ideas of others and leveraging their knowledge allows you to create new ideas quicker.

To Get More Wins, Get More Losses

It’s really simple. Most people want more wins. If you win half the time and you want more wins, then accept more losses. Get up to the plate and try more often. All other things being equal if you get more losses then you’ll get more wins. If you want to produce something spectacular, then produce a lot. Darwin’s theory of evolution wasn’t the only thing that he ever published – it’s the only thing you’ve ever heard of his that was published. This is an example of “What You See Is All There Is” (WYSIATI) thinking. (You can see more about WYSIATI in Incognito and Thinking: Fast, and Slow.)

With the possible notable exception of Ansel Adams, every photographer who has created the world’s most memorable photos has taken a lot of photos. We all get better by trying and failing. We not only get more wins because we get better – we get more wins because we simply try more often.

Seven Characteristics

Keith Sawyer believes there are seven characteristics of effective creative teams:

  1. Innovation Emerges over Time – No one person creates innovation.
  2. Successful Collaborative Teams Practice Deep Listening – Knowing where people are going takes the effort of listening and the results is a cohesive group.
  3. Team Members Build on Their Collaborators’ Ideas — New ideas come by following the trails that others lay down. Effective teams go where they are led collectively.
  4. Only Afterwards Does the Meaning of Each Idea Become Clear – Only when you put all the ideas together is their value realized.
  5. Surprising Questions Emerge – When different ways of viewing problems come together new perspectives are possible – and they lead to new questions.
  6. Innovation Is Inefficient – Whatever can be said to minimize the power of optimization the result is efficiency. Innovation is messy and filled with starts and stops.
  7. Innovation Emerges from the Bottom Up – You can’t plan your way to innovation – you have to feel it out.

The Space Between

In the end, group genius emerges from the space between disciplines and people. Group genius is the result of two people stepping into the gap between them and finding new truths and new opportunities for connection. Maybe one day we’ll eliminate all the gaps and we’ll all form one very large and very powerful Group Genius. It’s worth learning what you can do to become a part of it.

Willpower: Rediscovering the Greatest Human Strength

Book Review-Willpower: Rediscovering the Greatest Human Strength

If you were to ask people about their biggest failings, the one thing that if they could get a handle on their lives would be better, what would it be? It might be that solving a lack of willpower might top the list of failings – as it does in research on the subject. We’re all subject to times when our willpower is weak. However, what is willpower and how do we build it up for the times we need it. That’s the subject and goal of the book Willpower: Rediscovering the Greatest Human Strength.

 

Defining Willpower

Often people will describe their lack of willpower from the perspective of eating more than we should. However, this is just one dimension of willpower. There are, however, four different categories for willpower which are:

  • Control of thoughts – The ability to focus our attention on appropriate or desirable activities or the ability to stay on a single train of thought.
  • Control of emotions – The ability to regulate emotions so they don’t become excessive or overwhelming
  • Impulse control – The ability to resist temptations
  • Performance control – The ability to manage speed, accuracy, and completeness to complete the task at hand.

In addition to these categories, power can be broken into its magnitude and stamina. That is can you avoid the most alluring desert or not or can you resist it for the entire evening. So willpower isn’t just one thing as we like to simplify it into. The fact is that you may have great amounts of willpower in one area, and little or none in another area.

The difference between good willpower and those with little willpower seems to have more to do with the situations and habits they create for themselves rather than a natural wellspring of willpower.

Stacking the Deck

Sitting at a table with your friends you reach over and grab another chip from the bowl which sits just within comfortable reach and within your peripheral vision. The conversation drifts between the game of cards, politics, and “last week’s goings on.” All the while you’re silently munching on chips. When you wake up the next morning and weigh yourself you discover – much to your horror — how many chips you really did eat.

The challenges you faced here weren’t high-stress or a “bad day at work.” The situation was setup to weaken your willpower. You were distracted by stimulating conversation (so you weren’t paying attention to your consumption.) The logistics were such that your subconscious was fed a constant stream of data about the availability of the snack. Your ease of reach could make the acquisition of the chips transparent.

In short the cards were stacked against you. The situation itself required a huge amount of willpower to resist and engaging conversation with friends was more than enough distraction to prevent you from summoning up the willpower that you normally have.

Willpower Exhaustion

When muscles get tired and have really been torn up by the process of their exertion and are quite literally unable to apply as much force as when they started. Slowly the more you exert yourself the more damage is done to the muscles. In the case of muscles, like willpower as we’ll see in a moment, after some time and recovery you’ll have a greater capacity. When your body has a chance to rest after physical exertion it goes about the process of rebuilding the muscles which were torn up and in a desire to prevent damage again they’re rebuilt slightly better and slightly stronger. This is how over a long period of concerted exercise body builders transform their bodies into muscular machines.

While building up their muscles in a pattern of strain and recovery, they quite literally can’t do as much at the end of a strenuous workout as they could do at the start. Their physical ability has been reduced – or in some cases exhausted.

Willpower works much like our physical muscles in that as we expend it, we’re expending some of a fixed amount of capacity. With our physical muscles it doesn’t matter whether we’re lifting weights or walking up the stairs, we’re consuming from the same pool of resources. With willpower it doesn’t matter if we’re making decisions or resisting chocolate cake, we’re drawing from the same pool of resources.

That’s why it’s important to recognize that we can exhaust our willpower. With rest and self-care, it will recover, but for a time we’re completely unable to muster any additional self-control. In 12 step programs they speak of the risky time of HALT which is an acronym for: hungry, angry, lonely, or tired. As it turns out these are all conditions that require a great deal of willpower and can send us hurtling towards willpower exhaustion and in the case of an addict, tumbling back into the addiction.

On the one hand, it’s important to exercise your willpower “muscles” on the other hand it’s important to know how to exercise them in ways that improve your chances for success. Part of that is managing your situation and part of that is building enduring habits. However, before you can build the right habits, you have to know how willpower is fed.

Blood Glucose

Many moons ago I had the privilege of working on a study which leveraged technology to assist patients with diabetes. This was my introduction to blood glucose – and the things that go wrong when your blood glucose isn’t carefully managed. Patients with diabetes are unable to properly regulate their blood sugar on their own. Their body either doesn’t produce insulin to keep the blood glucose low, or the body resists the insulin to such a degree that it can’t produce enough. (Technically there is one other option one’s liver can be converting too much fat into blood glucose but that’s rarer.) The result of too much blood glucose is that the patient’s blood becomes more like a syrup and this causes a whole plethora of complications from damaging the retina to increasing the work the heart must do and loss of neural sensation from the extremities.

In the management of this disease sometimes patients managing their own care and overzealous physicians create the opposite problem that is there’s not enough blood glucose for the body to function. The brain as the powerhouse of the body starts shutting down – like rolling brownouts in the power grid – causing some truly whacky responses. However, the blood glucose problem doesn’t just effect patients with diabetes. Low blood sugar is common in adults – just not as severe. The result for regular adults is that their body – and its largest power consumer, the brain – have to start conserving energy. As we learned in The Rise of Superman, while the brain’s normal energy consumption is the same, it can shut down places where energy is being consumed in order to prioritize other systems. When we’re depleted of blood glucose the brain shuts down the anterior cingulate cortex which is the center of self-control (and manager of the self in general). So when our blood glucose is low, we have less willpower.

One of the factors that leads to low blood glucose is high consumption of (blood glucose?) which is caused when we exercise willpower. So we quite literally run out of the body’s energy source – at least temporarily – when we’re using our willpower.

Situational Management

Consider the scenario that we introduced above where you’re snacking unconsciously on things which are within eye sight and within reach. What if we moved the bowl across the room or out of our peripheral vision? We’d eat less. If we want to simply replace the fattening snack with a healthy alternative, the odds are that we’ll eat that instead. (In smaller quantities, generally.) By manipulating the situation, we manipulate how much willpower we must direct towards our eating habits – and given the limited nature of our willpower, conserving it can be a good thing. (I spoke of a longer view of situational management in my post on Trust => Vulnerability => Intimacy.)

Sometimes increasing willpower is creating situations where it’s not needed and is therefore not consumed. If you’re an alcoholic, then perhaps your first career choice may not be a bartender. With easy access to the addictive substance you fight, you’re bound to find times when your willpower is waning.

In Switch and The Happiness Hypothesis we were introduced to the model of the rider, the elephant, and the path. Situational management is all about managing the path. What’s going to be the default behavior when neither your reason nor your emotions are exerting control? The other component of the path is, however, creating the right habits to start with.

Creating Habits

The best way to use willpower, it turns out, is to use willpower to develop habits which then eliminate the need for willpower. If you get up each day and exercise – then you’ll get up each day and exercise without the willpower fight that accompanies the decision to exercise or not.

The precursor to a habit sometimes is the introduction of the “bright line.” That is the line you’re unwilling to cross. Jack Canfield, author of The Success Principles, says “99% is a bitch. 100% is a breeze.” That is once you’ve decided that you’re never going to do something, you need not consider the option again and therefore you don’t need to consume willpower to decide.

Once you’ve made the bright line decision, you can create habits around behaviors that you do want. In 12 step program circles there’s an idea of a stoplight. A stoplight has red, yellow, and green lights. The activities we do on a given day fall into three categories. Red activities are the things that we don’t want in our lives. Be it drinking, smoking, overeating, or something else these are the things that we know are bad for us and that we’ve decided (with our rational rider) that we’re not going to do. Yellow are those activities which aren’t bad in and of themselves but they sometimes lead to the red behaviors that we want to avoid. We avoid yellow behaviors not because they are inherently bad but because of where they can lead. Green activities are life giving to us. They renew us, enrich us, or make our lives better. We want to create more of these activities in our lives – these are the activities that we want to turn into habits.

Using our precious willpower to create habits around our green light activities isn’t easy – but it frees us up to use our willpower in other ways later. It eliminates the need to fight to do the green light activities while at the same time refreshing and renewing us and there by building our willpower.

Habits, according to The One Thing, take on average 66 days to form. Thus successful people focus on the development of one habit for two or three months and once that habit is formed and solidified they work on the next habit. John Kotter when speaking of organizational change in Leading Change and The Heart of Change
cautions for the need to reinforce change in the organization – the same is true of habits, they need to be reinforced. Benjamin Franklin was someone who was considered to have well-worn habits and to be a man of great willpower (except when it came to women) and even he admitted that building his habits – and supporting his virtues – was a life-long endeavor.

Building Willpower

I first encountered a living statue while in Las Vegas for a conference. I was walking through Caesar’s Palace and amongst the statues were sometimes people who were performing by not moving. Much like the Buckingham Palace guards they have to choose not to react to the people around them. (Excepting in the case of the living statues for those who choose to leave them a tip.) Willpower speaks of Amanda Palmer who brought the European tradition to the United States and more specifically to Harvard Square.

Palmer would stand on a box for hours at a time fighting the urge to scratch her nose or do any sort of physical movement. In the process she was demonstrating and developing her willpower. She would come home from her performances absolutely exhausted though she had barely moved. However, slowly and consistently she’d leverage the willpower she had and through it’s consistent use develop it further.

David Blaine is also profiled for his feats of endurance. Interestingly, and surprisingly, despite the ability to marshal his willpower for amazing feats, David Blane without the push of public eyes admits to not exercising willpower. Though he’s developed a set of mental tricks that he can use both to develop his willpower over the long term and the ability to marshal out the capacity he does have, he chooses not to exercise it every day – or in every part of his life. Instead when he’s preparing for a new stunt, he’s creating little goals and achieving them. He’s using repetition and practice to change little things over and over again until the momentum of his changes seem spectacular and unreachable by others.

Not Using Willpower

If willpower is an expendable resource perhaps the answer isn’t to build willpower but to stop using it all together – without the consequences of succumbing to temptations and lack of self-control. Creating “bright lines” and establishing habits are big and long term ways to conserve willpower by making decisions ahead of time about how you’ll behave. They’re in fact powerful examples of the strategy of precommitment.

In Greek mythology Odysseus had his shipmates tie him to the mast with orders to not listen to his cries to be set free or to change course while they were passing an island which was reportedly inhabited by sirens. By making it impossible for him to make a decision concerning his fate or the fate of his men he had precommitted to a course of action and saved himself the agonizing struggle between his desires and his willpower.

Another variation of this strategy is to make your decisions public. It’s easy to rationalize a private decision (See Change or Die for the major and minor defenses of our ego which include the tools necessary to distort reality.) Twelve step programs advocate accountability partners whom you agree to discuss your falters with. David Blane’s approach to making his willpower public is the extreme. Whether being encased in a block of ice or suspended above people in a glass box, Blaine’s demonstrations of willpower were excessively public – and therefore are great examples of how making your use of willpower a public matter can be a way to provide additional support and leverage to the willpower you have.

Seeing the Future

One of the common characteristics of people who are described as having little willpower is their focus on immediate gratification. They’ll take higher risk for lower reward than successful people with more willpower. That is success seems to be associated with the ability to see the future.

Mischel’s famous marshmallow test has come up before in Emotional Intelligence (and other books), the idea of delaying gratification being powerful isn’t new. However, what is new is that people who are considered to be of greater willpower (those with higher earnings) seem to set their sights much further in the future. They’re not looking an hour or two into the future, they’re looking years down the road. This vision for what they want in the future and the willingness to make small continuous decisions towards that goal seems to matter.

So while folks with a great deal of willpower can’t literally see the future, they certainly do envision it more often and more vividly.

Slow and Steady Wins the Race

The fable of the tortoise and the hare is well known. The hare is capable of easily outrunning the tortoise in short bursts of fury. The tortoise, however, has learned through years of being outrun in the short term that his strength lies in perseverance. The tortoise knows that as long as he continues towards his goal – no matter how slowly – he’ll eventually get there. The hare with natural speed knows that he doesn’t have to try. He can afford to be lazy and lazy he becomes.

Successful people are people who have decided to be tortoises – committed to making slow steady progress over the long term to develop their willpower, create the right habits, and leave themselves in the right situations for success. There’s no quick fix or one-time treatment to magically improve willpower. It takes hard work over a long period of time to create the kind of future that includes a large source of willpower and the need to not have to use it.

Short and Long Term Goals

You’ve undoubtedly heard the advice to plan for success. You’ve seen the value of planning instilled by numerous teachers and leaders over the years. However, as you dive into creativity and innovation you begin to realize that most innovation didn’t have a plan. Whether it’s the random idea or taking the random idea and making it real sometimes “The best laid plans of mice and men often go astray” according to Robert Burns. So what’s the real story on planning and setting goals?

First, goals presuppose that you can know what is best in the future by looking at what you know now. Daniel Kahnman in Thinking: Fast and Slow described the planning fallacy by explaining that they “describe plans and forecasts that are unrealistically close to best-case scenarios.” Here the planning fallacy takes on additional character. It also refers to the mistaken belief that you know today everything you need to know. Whether it’s Helmuth von Moltke’s admonishment that “no plan survives contact with the enemy” or something more mundane than the art of war great men (and women) recognized the need to adapt. (Some examples of extraordinary men are in Extraordinary Minds.)

Jim Collins in Good to Great speaks of the Stockdale Paradox where leaders must hold onto their visions while constantly being confronted with reality. In other words accepting that the world is as it is, not as we want it to be. Bob Pozen admits in his book Extreme Productivity that even though he works hard and plans that his life has often taken unexpected turns that made his old plans obsolete. He had to adapt to the situation he was in and reset his goals and aspirations to match his circumstances.

At the same time, even if you don’t subscribe to Napoleon Hill’s Think and Grow Rich strategy or The Secret, there is something to planning. There’s something to having aspirational goals and a fixed endpoint that you set your sights on. It allows you to weather the momentary setbacks without wavering in your belief that you’ll reach the end goal. It allows you to accept the undercurrents pulling you – temporarily – from your goal. By having the endpoint in mind you have a frame of reference with which to recalibrate your efforts.

From a willpower perspective then, is it better to plan – or not plan? As it turns out the answer is both. The development of strategic goals is good. Knowing where you want to go greatly improves your odds of getting there. The impact of long term goals on willpower seems negligible. However, setting too many rigid short term goals creates an internal conflict between what you said you would get done and what you actually got done which depletes willpower and makes it hard to get done what you really want. More than that it sets you up for a cycle of guilt and shame which further depletes your mental resources. (See Daring Greatly for more on guilt and shame.)

Too much focus on short term goals may also focus us too much on the things that we’re not getting done. Rather than silently fading into the background and being forgotten the short term goals remind us of our unfinished business.

Unfinished Business

Have you ever had a song “stuck in your head?” Of course you have, we all have. Why does it happen and what can we do about it? It turns out our brains don’t like unfinished business that we can’t wrap a neat bow around. When you hear half of a song because you get out of your car or you’re interrupted by a phone call your subconscious is trying to finish the song. Since most of us can never finish the song from our memory and without further interruption it’s stuck in our head.

This is an example of what is called the Zeigarnik effect. That is our propensity to want to finish our business. One interesting trick for addressing this is, however, to simply create a plan to resolve the unfinished business later. It seems like our brains can’t tell the difference between planning to resolve something and having actually resolve it. As a result we can create a to-do list with the item on the list and then move effortlessly through our next task without the nagging song in our head or the thought that intrudes on our reading.

Weight Loss and Management

We started with the idea that most people consider willpower in the context of eating and dieting. Though this is a narrow application of willpower it is the one that most people admit to struggling with. As it turns out, that makes a lot of sense.

Consider our conversation about blood glucose above. Our bodies know that they need blood glucose to survive and when it begins to drop we’re naturally signaled to seek out sources of food. In the process the portions of our brain which are the sources of willpower are shut down to conserve energy. The net result is that the time when we most need willpower to prevent us from overeating is the time when we least have it available.

We’re further challenged in that avoiding a bar is easy to do. Since food is required for life, we can’t exactly avoid all food. So as it turns out the greatest test of willpower may be maintaining our weight. Perhaps you can pick up some hints from Willpower.

Step Parenting: Everything You Need to Know to Make it Work

Book Review-Stepparenting: Everything You Need to Know to Make It Work

It’s been said that parenting is the world’s hardest job. It comes with immense responsibility, impossible hours, no respect, and an unending litany of problems. However, there is a more difficult job. That is the job of the step parent. With parenting you have biology and history to fall back on. With step parenting you have no genetic bond and you don’t know what happened to the children before you became a part of their lives so it makes understanding them difficult. Stepparenting: Everything You Need to Know to Make it Work is designed to help you through the process and make it a little more manageable.

The Path to Step Parenting

In order to reach this difficult job one first has to go through the death of a spouse or through divorce. (See my review of Divorce for more on the divorce path.) Having personal experience with one and up-close experience with the other I can say that neither of the paths are enviable. Both of the paths come with their own pain and they leave their own scars – not just on the parents but on the children as well.

When parents are in pain they are often distracted from their roles as parents and they are prevented from being successful. The addition of another person, a stepparent for your children improves the situation because it offers a close relationship which improves overall divorce recovery. (See Divorce for more on the value.) Further, it introduces another person who can help to share the load with you. However, at the same time it introduces the need to address their pains as well.

Children’s Losses

The death or divorce that lead someone to being a step parent took a toll on the children in the relationship whether they quite literally lost – or only lost a part of their parent, they’re aware things aren’t as they were. Often children feel like they’re fighting for attention of a parent because their parents are spending more time tending to their own needs.

The introduction of a step-parent further removes some of the time available for the child. It’s another person to focus on further decreasing the amount of time that the children feel is available for them. It’s another loss for them. Another reduction of the time that is spent with them.

Consider a week has only 168 hours in it. If you’re sleeping 7-8 hours a night, working 50 hours (and traveling another 5), spending another 25 hours per week on domestic duties and personal maintenance tasks, you’re left with only 37 available hours for anything else – projects, spouses, children, etc.

With so little available time even a few hours a week of loss to a step parent can seem monumental.

Positive Parenting

So much of what causes problems in step families are the things that are problems in nuclear families – but the results are just more dramatic.

Solidarity

The integrity of the couple’s union is sacrament. If you went through the divorce path you have firsthand knowledge of what happens when the couple isn’t in sync. If you experienced a death you may or may not have seen what happens when a couple isn’t a united front to the children.

The primacy of the couple must be maintained because without it nothing else will hold together. It’s like gravity. If there is no gravity it doesn’t matter how great a car you have.

Pushing Boundaries

In the family unit it’s the children’s job to push boundaries and to try to work around the systems. They’re naturally designed to explore. The trick is to not get your buttons pushed when the children are pushing the boundaries.

Clear Consequences

Rules are rules, or are they? Rules without consequences aren’t really rules at all as one friend of mine recently explained while describing a class where they defined rules for a game but no enforcement. Children need to not just know the rules but they need to be clear about the consequences – and they need to be implemented if the rule is broken.

Parent-Child Relationships

With distracted parents sometimes children are allowed to set the rules or negotiate a new set of rules. This is dangerous as children aren’t ready for this responsibility. In any parenting relationship the parents need to be parents and not allow children to parent them.

Friends Second

Developing healthy friendships with children is appropriate – particularly as they become adults – but only when this doesn’t interfere with the primary role of being a parent. Parents sometimes desire approval from their children so much that they try to be their child’s friend first instead of second. This causes a number of problems when children don’t understand how to deal with step up-step down relationships (authoritative relationships) in the future.

The World Doesn’t Revolve

Sometimes in one-child relationships the child can become the center of attention. The entire world revolves around the child. The problem is that this doesn’t teach the child how to get along with others. Creating a healthy balance between paying attention to the child and not being focused on the child is key to the child’s long term development.

Like the rule of being friends second, revolving the family world around a child can create problems adapting later and a child that needs to be the center of attention in every situation.

Step Differently

Perhaps the most pervasive theme throughout the book was drawing the distinctions between a normal family and a biological nuclear family. That makes sense. From the point of view of most of us we’ve seen a nuclear family – whether functional or dysfunctional. What we may not have seen or understood are the nuances of a step family. Chief among the differences is the lack of instant love.

Instant Love

One of the wishes when a couple creates a step family is for everyone to instantly get along and love one another. After all they love their new spouse, shouldn’t the families love each other too? In a word, no. The kind of love we’re talking about in a family develops over time. Unlike the eros (romantic) love that attracted the couple in the first place, the philos love that binds a family together in brotherly love takes time. Shared experiences will create the opportunity for love to develop.

Mutual Maturation

In the book Play we discovered the value of play in preparing humans for the ambiguities of life. One of the challenges of step parenting is knowing when to let the siblings verbally play with one another and when the play is too rough or it’s no longer play.

Exs

Whether you have a “wasband” (was husband) or a “prife” (Prior wife) the children have parents including two biological ones. No matter what your issues are with the ex, the children still love (or should love) both parents. When speaking in front of the children it’s essential to respect the prior spouse.

Step to It

While parenting can be a scary proposition, step parenting doesn’t have to be any more challenging despite the lack of biology and history. By considering how to be the best parent you can be you’ll easily sail through the step parenting process. If you don’t, you can always pick up the book Stepparenting.

Play: How it Shapes the Brain, Opens the Imagination, and Invigorates the Soul

Book Review-Play: How it Shapes the Brain, Opens the Imagination, and Invigorates the Soul

Play is, for many, a lost art. Somewhere between childhood and growing up, we’ve lost our ability to really play. However, play doesn’t have to be a separate activity from our day-to-day lives. Play can – and perhaps should be – woven into the very fabric of our lives. In Stewart Brown’s book Play: How it Shapes the Brain, Opens the Imagination and Invigorates the Soul, he covers how we’ve lost play and how to reclaim it.

Playing into Flow

Play has some very interesting connections to Mihaly Csikszentmihalyi’s concept of flow. (See Flow, Finding Flow, and The Rise of Superman for more on flow.) The conditions for play that Brown highlights are:

  • Apparently purposeless (done for its own sake)
  • Voluntary Inherent attraction
  • Freedom from time
  • Diminished consciousness of self
  • Improvisational potential
  • Continuation desire

Comparing this list, to Csikszentmihalyi’s list of characteristics for flow we see a great deal of overlap. Czikszentmihalyi’s list for flow is:

  • Intense and focused concentration on the present moment
  • Merging of action and awareness
  • A loss of reflective self-consciousness
  • A sense of personal control or agency over the situation or activity
  • A distortion of temporal experience, one’s subjective experience of time is altered
  • Experience of the activity as intrinsically rewarding, also referred to as autotelic experience

At a direct look only two of Brown’s criteria – Apparent purposelessness and Improvisational potential don’t directly map. However, later in Brown’s own book he admits that play is about the internal attitude of the activity not the activity itself – and so while I believe play does not need to have an explicit relationship to something purposeful but it can if you have the right attitude. (More on this idea later.)

While flow does not require improvisation, it does generate it. Research studies indicate that people in flow are more creative and that this creativity lasts for days after the flow state. (See The Rise of Superman for more on the chemicals involved and the creativity.)

The state of play and the state of flow are so closely connected that one could wonder how the most productive state (flow) might be the evolutionary byproduct of the development of play – a way for us to learn how to better adapt to our environments in a safe way.

Consciously Creative

Play may be important for children, but an important question is “How is it important to business today?” The answer comes from the relationship between play and creativity. It comes from the desire that businesses have today to have people that are more creative. Theory U quoted Richard Florida of Carnegie Mellon University in speaking of “the rise of the creative class” and attributed roughly 30% of all employed people into this new creative class. According to an IBM global survey of 1,500 top executives in sixty countries, the most desirable skill in a CEO was creativity.

Creativity is serious business – it is the driving force behind Pixar’s success (See Creativity, Inc. for more on Pixar and creativity) as well as many other organizations (See Unleashing Innovation for how Whirlpool leverages creativity and innovation.) However, it is play’s characteristic of continuing desire is what converts creativity into innovation.

Defining Innovation

As it turns out, I have written about innovation in my chapter titled “Removing Innovation Friction by Improving Meetings” for the Ark Group Book Smarter Innovation: Using Interactive Processes to Drive Better Business Results.
Innovation is not just creative ideas. Innovation is taking those creative ideas and seeing them through to the end. That takes a persistence that you develop through play. You learn to enjoy the “birthing” process so much that you continue to play with your creation until it becomes something real and tangible.

I cannot tell you the number of people who are impressed at the humble child safety cards that we created for Kin-to-Kid Connection (Visit www.kin2kid.com for more on the child safety cards.) While there are many comments about the cards themselves, I’m astounded at the number of people who have congratulated us on simply accomplishing something – converting the idea into implementation.

So play creates the conditions that allow for better creativity through a safe environment and then develops the persistence to get things done. (See How Children Succeed for the impact of persistence – which the book calls grit.)

Safer but Not Safe

From an evolutionary standpoint, play is interesting because it’s energy that is expended with no clear and direct purpose. That is, it is not hunting and it is not recovering – so how is play a useful part of the evolutionary process. The answer it turns out may have more to do with our ability to create mental simulations than the direct learning of skills. While cats deprived of play can still hunt and kill, antelope will be maladjusted with the herd, if they have been deprived of play. We are not just rehearsing our practical skills; we’re learning to simulate alternative realities in a safe way.

One of the challenges of our world is that it is not safe. We seek out ways to manage our apparent safety either by taking risks or by avoiding risks. For some, who didn’t get enough “licking and grooming” and therefore didn’t develop a secure attachment to their parents, there never seems to be enough safety. (See How Children Succeed for more on licking and grooming.) For others, we cower and never get a chance to find the courage to be ourselves perhaps because we did not have enough opportunities for safe play. (See Find Your Courage for more on being courageous.)

Courage is learned through play whether it’s in sparring (See The Art of Learning), just talking (see Dialogue), or even having crucial conversations (see Crucial Conversations). Courage is feeling safe enough that you can learn and grow – that you can take appropriate risks.

However, play is not safe. Play is relatively safe. That is that we are measuring our risks and not taking unnecessary risks. The simple fact of the matter is that sometimes animals and humans die while playing – so from an evolutionary standpoint it is necessary for the benefits of play to outweigh the few casualties that result from it.

Simulations are one of the things that humans do best. While we may withstand the worst of this with additional stress, it is an extremely effective way for us to adapt and avoid dangers that we could not normally see. Consider the fire captains that Gary Klein researched for Sources of Power who were running mental simulations to create effective firefighting strategies.

Learning Safety

We really learn differently when we are stressed. Quite literally, the processes that are at work to integrate memory are different depending upon our state when we are learning. When we are in a stressed state, the memories are routed via the hippocampus and stored for use by the amygdala to use for the pattern recognition used in fight or flight. The memories are therefore not directly accessible by the conscious. (See Incognito, Lost Knowledge, Sharing Hidden Know-How, and The New Edge in Knowledge for more about knowledge management and how we don’t have access to all of our memories.)

Play creates an air of safety that surrounds the activity and ultimately allows the lessons learned to be applied to other situations and environments. Play is supposed to be safe and is therefore supports the development of memories which can be applied to other situations.

Purpose and Play

Brown quotes Running Magazine as categorizing runners into four main categories: the exerciser, the competitor, the enthusiast, and the socializer. Every runner is objectively performing the same action – that is they are all running. Running is a means to some end – it is not the end itself. However, the experience for each – the internal game – is different. The socializer does not worry much about whether their running is good or bad. The Enthusiast just enjoys the act of running and does it for the pleasure. The exerciser may be disappointed with their workout and the competitor about their performance. Four different people, the same activity and four different reactions.

What if play isn’t about the actions that we’re performing? What if it is not about whether we are doing a pickup game of football or volleyball but is instead about the way that we are approaching it. What if play is about being in flow – rather than the actions we are doing? Brown carefully explains that because play is self-fulfilling and therefore better players will play-down to the rest of the players to keep the game going.

Malcom Gladwell made Anders Ericsson’s research regarding expertise popular in his book Outliers. Outliers says that it takes 10,000 hours of practice to become an expert at something. However, the caveat here is that it has to be purposeful practice. However, Ericsson might have been speaking about flow and play. He was clear that the objective had to be to become better at the object of the effort. The examples that are often cited by Gladwell and others clearly enjoyed the work that they were doing – they could not distinguish it from play. The objective for them – the purpose – was often just to drive something forward. Their purpose was the purpose of becoming better, becoming more than they were.

It seems that play is the internal state of mind, which is characterized by a desire to improve – even if there’s no clear tie to being a “productive” human. Csikszentmihalyi was clear that flow required a clear goal and constant feedback. However, the clear goal can be to get better – even if one cannot explain exactly what better would mean.

So when examined closely, it seems that play can have a purpose – but the purpose of play cannot be to be productive. Play requires the feeling of safety even in failure.

Building a Brain for the Ambiguity of Life

The best adaptability and survival technique that Mother Nature has come up with is the ability to learn. It turns out that the ability to learn – rapidly and continuously – has a huge evolutional advantage. It’s no wonder then that play creates a strong positive learning effect – one which dramatically out paces the risks associated with the activities of play (in most cases.)

Traditional adult education says that adult learners need to be trained at the moment in time that they need the learning (readiness), why they need to know a piece of information (need to know), that they have the foundational concepts necessary to integrate the new information (foundation), and that they have an understanding of the problem they are trying to solve (self-concept). The training must be focused on solving problems (orientation) and the motivation for learning must map to the internal motivations of the student (motivation). (See The Adult Learner for more on adult learning.)

Most of the research in education (See Efficiency in Learning) is focused on the management of cognitive load. That is, most educational research says that helping to keep students focused on the task at hand is an important – if not essential part of the process for learning. Students (of all ages) have a limited working memory and without the ability to create complex schemas and chunking to reduce the load on working memory they’re frequently overloaded or teetering on the edge of being overloaded. (Efficiency in Learning talks about schemas. Sources of Power uses the word models for the same ability to process a large number of items as if they’re one thing.)

Lost Knowledge, which is focused on the retention of critical tacit knowledge explains the learning problem from the point of view of strategies of learning which are more and less effective. Instead of focusing on creating focus, Lost Knowledge focuses on approaches, which are more effective while admitting that capturing tacit knowledge is very difficult. That is, gaining experience and integrating the unspoken learnings from the experiential process, is challenging.

This is where play comes in. Play is autotelic – that is self-motivating. This eliminates much of the educational research which is trying to keep from distracting the learner – or allowing the learner to be distracted by their passing thoughts. When you couple in the self-regulating challenge aspects of play and realize that play will regulate the level of challenge into an acceptable band you’re left with an educational opportunity which is incredibly effective.

When organizations seek to teach their employees how to handle situations for which there is no rulebook the best strategy is to run simulations of the situations that you can expect – and allow the employees to internalize the foundational principles and to develop guidelines which can be generally applied to any situation. That’s what play is – simulation – and so it’s not surprising that brain development happens at its fastest rate while playing.

Rat Park and Dysfunction

From Chasing the Scream we learned about the studies on rats and the use of drugs. We learned that the rats that drugged themselves to death were in solitary confinement. They did not have other rats to play with – or things either. Their life was solitary and without any way to play or interact. So faced with an awful situation the rats chose drugs to numb their pain. When the rats were allowed to socialize with other rats, they rarely used drugs. The context of rat park was the study of drugs. However, somewhere along the way, we learned that socialization was important for rats. Buried in socialization is the innate need to play.

When humans are deprived of play as a child and as an adult, they have a disproportionately higher chance of creating harm or being locked up. You don’t have to be Charles Whitman in a bell tower to be handicapped by the lack of play. An over-controlled childhood with a lack of play seems to be a way to lead yourself to jail. We need play – just like the antelope – to learn how to get along socially and how to self-regulate.

Play Signals

Knowing that you need play is one thing – knowing when it is time to play is another. In the animal world, there are “tells” for when animals are playing. A dog will “bow” and wag its tail. There are also tells that the dog isn’t playing – like hair standing up on their backs. During the engagement, you’ll see animals voluntarily rolling on their backs to indicate they need a break or to reduce their position of power over the other animal.

Animals, even of different species, recognize these play signals and respond accordingly. They instinctively know that play is an important part of learning and growing. Even if humans aren’t endowed with the same level of play awareness we can improve our play and reading Play may be the place to start.

Divorce: Causes and Consequences

Book Review-Divorce: Causes and Consequences

God hates divorce. That doesn’t leave a lot of room for interpretation. The state assumes that stable marriages are in the best interest of the state itself. Despite this the average marriage lasts only seven years and the divorce rate has impacted 40% or more of all marriages since the early 1970s. The blissful union of marriage is often found to have cracks – sometimes severe cracks – that challenges individual marriages and the institution itself. The book Divorce: Causes and Consequences tears apart what divorce is, how prevalent it is, and what the impacts are.

 

Biblical Reasons for Divorce

Using the standard of the bible there are three accepted reasons for a divorce. The first one is the “obvious” and most direct answer of adultery. The language in Matthew 19:9 is relatively clear and indicates that if a spouse chooses to have sexual relations with another person outside of the marriage that this is grounds for a divorce.

The second reason is an obvious social reason – abuse. Here the language is a bit less direct but still present (see Malachi 2:16 and Ephesians 5). All too often the victims of abuse are pushed into staying in bad marriages by the fear that in the eyes of the church and the community they won’t have been faithful to the vow they took. However, the reality is that God never intended for anyone to be abused in a marriage relationship. The only challenge here is what constitutes abuse and what is not. Generally, by the time that people are willing to confront this concern the abuse is obvious.

The third reason is abandonment. That is, when a spouse abandons another. This is really a special form of abuse. Here the bible says that a married couple shouldn’t deprive each other except for a short time. (See 1 Corinthians 7) While this is speaking specifically about martial sex – the broader application is that wives and husbands are supposed to be of one body – and you can’t abandon a part of your body.

Despite God hating divorce, there are biblical reasons why divorce is acceptable – and even righteous.

The Lesser of the Evils

God hates divorce is an absolute statement. There’s nothing to compare it to. And it’s in this context that divorce is most often considered. All things being equal who wouldn’t choose a healthy marriage instead of divorce. However, in this is the fallacy that marriages that aren’t divorcing are healthy marriages. It probably won’t take you long to think through your friends, your parent’s friends, and your grandparent’s friends to find a marriage where both parties are engaged in a silent warfare. Instead of protecting each other from the outside world, they’re the ones wielding the knives.

Which is the lesser evil: Divorcing amicably, or continuing to harm each other and any children? From a research point of view the answer is clear. Children are best in health marriage relationships. However, when confronted with unhealthy marriages or divorces, children are more successful after divorce than they are subjected to the unhealthy marriage.

So while divorce shouldn’t be the first option – for the sake of the children it needs to remain an option.

Divorce Trends

While it’s generally believed that the divorce rate is climbing, it’s actually been recessing slightly since the 1980s. Take a look at this graph from the book:

chart

However, these numbers aren’t unique to the United States. While we have a higher divorce rate than other countries, all countries experienced a rise in divorce rates. See another figure from the book:

chart

So while the US was experiencing higher divorce rates – so was the rest of the world. The spike in divorce rates immediately after World War II had some concerned that the rise of women participating in the workforce had contributed – and continues to contribute – to the divorce rate. However, the data seems to indicate that some part time work makes women happier and their marriage relationships more durable.

While the numbers from the 1960s to 1980s marked a steep increase that is likely due to changing laws and attitudes that allowed divorce for a broader set of reasons and the abandonment of unhappy and unhealthy marriages.

Components of Divorce

While divorce is a legal concept, it’s also got different components that evolve over different periods of time. Paul Bohannon’s model of the components of divorce is:

  • Emotional Divorce – This is the first stage of decreasing emotional investment in the marriage. (This mirrors the emotional investment that preceded the legal marriage.)
  • Legal Divorce – This is the legal process of filing for and receiving a legal decree for the division of property and custody of dependent children.
  • Economic Divorce – The practical steps necessary to dissolve any existing economic ties including things like removing names from bank accounts and creating new bank accounts.
  • Coparental Divorce – Custody expectations are established and followed.
  • Community Divorce – The social relationships inside and outside of the extended family need to be separated.
  • Psychic Divorce – Autonomy of thinking and emotions

Top Ten Risk Factors for Divorce

  1. Young Age – Marrying before the age of twenty-five
  2. Low Income – Earning less than twenty-five thousand dollars per year
  3. Race – Being African American or marrying someone of another race
  4. Rape – Having been raped
  5. Religion – Having no religious affiliation
  6. Children – Having children at the time of the marriage or having unwanted children
  7. Divorced Parents – Having divorced parents
  8. Education – Having less than a college degree
  9. Work Status – Being unemployed
  10. Poor Communication – Nagging, stonewalling, escalating conflicts (See The Science of Trust for more on communication patterns.)

Divorce Resilience

One of the clearest consequence of divorce is downward mobility. That is that having two households rather than one is more expensive and therefore both parties cannot maintain the same standard of living that they might have enjoyed before. So with the host of issues surrounding a divorce, how do you rebound from a divorce?

The answer seems to lie in strong friendships. Whether it’s a new romantic relationship or preferably a strong friend or two to carry you through, those with strong friendships fared better than those who didn’t have strong relationships. (See Change or Die for more on the impact of relationships.) Emotional Intelligence quoted a 1987 Science article as saying that isolation “is as significant to mortality rates as smoking, high blood pressure, high cholesterol, obesity, and lack of physical exercise.” Divorced persons with health problems die earlier than their married counterparts. In other words, relationships are key. With the death of a major relationship it’s important to cultivate others.

That is not to support frantic socializing but rather to encourage healthy dating. The research seems to show that when men are frantically social they tend to be less happy and more distressed. So while some level of socialization is appropriate and healthy, filling every night on your calendar to prevent yourself from processing the loss is not.

Death is a good metaphor for dealing with divorce. (See On Death and Dying for more on how to cope with death.) In reality divorce is the obituary for your marriage. It signals the end of what was – including your dashed hopes and missed opportunities. Grieving for the loss of your marriage is appropriate and healthy.

Wallerstein defined three different profiles of adjustment. There were the survivors who were scarred by the divorce but kept struggling to move on – sometimes unsuccessfully but mostly succeeding. The second profile was the successful adjusters. These people resolved the past issues, accepted their mistakes, changed their behaviors, and functioned more adaptively. The final group were the losers who were unable to escape the pull of the divorce being the central spot in their thoughts and emotions.

The key it seems to healthy living post-divorce is to learn lessons from the divorce but to not ruminate about the divorce or how you are the victim of it. (See Boundaries, Beyond Boundaries, Daring Greatly, and Change or Die for more on victimhood.)

Children’s Concerns

Children are the “collateral damage” in a divorce. That is, they weren’t a part of the cause, but they’re stuck with some of the impacts. One of those impacts is that they’re more anxious and upset. They wonder if they caused the divorce and wonder if both of their parents still love them. They wonder where they’ll live and sometimes if there will be enough to eat.

Children also have the tendency to grow up too quickly. They become the parent’s confidant. Sons become “the man around the house.” This happens in part because of the void left in the parent’s lives and their inability or difficulty in managing their own responses. Mothers were found to be more irritable, unresponsive, erratic, and punitive. They had more trouble controlling their children, especially their sons. Children try to adapt their responses to compensate for their parents but create a gap in their own childhood in the process. They try to reverse roles with the parent and take on responsibility for the emotional needs of the family. This additional pressure can make them feel more depressed.

Years later when they try to form relationships the scars will become apparent for both the rapid growth and their difficulty in seeing what a healthy relationship should look like. It’s hard to have a healthy relationship with another human being if you’ve never seen it yourself. While not strictly speaking an outcome of the divorce itself – instead being a symptom of the dysfunctional relationship that created the divorce – the impact of “normal” being defined as what you grew up with and that “normal” being dysfunctional requires a great deal of work to get around.

Helping the Children

The best thing that a parent can do to help their child is to become emotionally healthy themselves. Any divorce is going to leave bruises and scars. It’s incumbent on the parent to do what they need to do to get healthy.

Children still need to remain children. That includes supervision of their habits and their school work. Checking homework to make sure it gets done and monitoring what they’re watching on the TV or on the computer. Simple things like regular mealtimes and regular bedtimes establish a routine that is comforting.

The rules should be clear and discipline should be firm but flexible. The structure reduces the uncertainty and paradoxically the firm discipline reminds the children that they don’t need to be in control. They can depend on their parents to be parents. Discipline and rules aren’t all that’s needed. Nurturance is also needed. That is a loving and responsive posture towards the child which acknowledges that they’ve got their own limitations, faults, and fears.

When parents treat their children like they’re an aunt, uncle, or grandparent and fail to establish and maintain appropriate guidance, children have more difficulty adjusting to the divorce. Being the “fun parent” may seem like you’re loving your children through the process, however, the research says that for both parents – but particularly for the custodial parent – this is dangerous.

Step Parenting

In most cases divorced individuals will eventually find themselves married again – or at least in a serious live-in relationship. In an upcoming review I’ll address this in more detail – but for now there are a few key insights to step parenting laid out in Divorce.

First, most second marriages are better than first marriages. Apparently divorcees learn from their mistakes and stop making them.

Second, the best way to step parent is to stay in sync with your spouse. The most successful step parenting relationships are those where the couple focus on maintaining their bond and presenting a unified front to the children.

Moving On

No one sets out in live to be a divorcee. However, despite this many find that this is the best answer for them. Reluctantly many adults find themselves trying to figure out how to cope with the loss of their marriage. Divorce has clues on how to navigate the waters of divorce and move on.

foam people

Reconnecting – 10 Years of Email

I’m really bad about keeping connections. I’ll work with someone on a project for a few days, weeks, months, or years and I’ll somehow forget to put them in my contacts. I’ll not connect with them on LinkedIn. I’ll basically do a crummy job of maintaining a relationship with someone who was an associate. Despite this I’ve managed to end up with about 1,900 connections on LinkedIn. No doubt this is more of a result of the projects that I’ve worked on than my ability to make connections.

What I do well, however, is I keep all my email. I have for 10 years. Recently I was able to write a tool which would extract out of my PST files the inbound and outbound email messages including everyone the message was sent to. The result was a database that I could use to find out what my email world was like but more importantly it would allow me to mine my email for the people with whom I communicated but didn’t have a LinkedIn connection for. Along the way, I learned a few things.

 

By The Numbers

I thought that some of the numbers might be interesting:

Total Rows (Messages X recipients) 668,429
Messages 375,317
Conversations 142,118
Rows I Sent (Messages X recipients) 114,438
Messages I Sent 75,009
Conversations where I said something 29,741
People I talked to* 10,114*
People I emailed more than three times* 3,108*

One caveat to the number of people I talked to is that often times a person appeared multiple times because they changed their display name, or I used their email address, they got married, changed organizations, etc. Even after some cleanup I ended up with a large number of duplicates in the list of people I talked to. This was fine for my purposes but it represents a serious data challenge.

I’ve not finished playing with the data but I know there are some gaps and other issues with it – and I know I’ve spoken to a lot of people over the years.

The Process

So the process for this has been keeping all my mail for the last 10 years and letting Outlook autoarchive it into PSTs as my mailbox got too full. Over the years I’ve ended up with 12 archive folders. I didn’t do a super great job of keeping regular intervals between them or a standard maximum size but having 12 makes each file manageable.

The utility I wrote loads a PST into Outlook then enumerates all of the folders in the PST and writes out every message. It writes a separate line in a CSV for each recipient of each message. I include the conversation ID, the sender, the subject, and the time it was sent in addition to each recipient. I had the utility writing out individual rows for each person because I was most interested in aggregating by the folks I sent to.

The CSV files that I generated were loaded into Access and there was a fair amount of cleanup I had to do. First, I removed any single quotes at the beginning and end of the to email addresses. As I was trying to aggregate by email address, having some where the address had single quotes and some where it didn’t proved problematic.

I didn’t end up getting the email address – I really only ended up getting the display name. I would have preferred to get both but it wasn’t obvious how to do this and for my purposes I was focused on the name.

The other key cleanup I had to do was to update places where I was the sender because this was one of my major goals – to filter by what I had sent. This was a bit more problematic because many of the rows had a blank sender, some had my email address, and still more had my X.400 email address from Exchange. Ultimately I set a flag in each row indicating whether I sent the message or not.

From there, I created a query for Top Talkers. This query isolated those people who were the recipient of at least three of my messages. I used this as a proxy for whether I had a real conversation with them or not.

If you are interested in the tooling, you can send me an email and I’ll respond when I can.

Picking a Threshold

One of the challenges was figuring out how many messages I’d need to send someone before I’d say that we had a meaningful conversation. Complicating this was that the same person occurred in the data multiple ways (as I mentioned above.) So if I traded emails with someone 100 times would they remember me and want to be connected? What about fifty? How about five?

Unfortunately, there weren’t any clear answers. I ultimately decided on three to simply limit what I was looking at. I figured that I knew that folks that only got three or less messages from me probably weren’t strong enough connections.

I generally use the threshold for LinkedIn that I’d have to be willing to connect one of my connections with someone else. Not that I’d recommend them but that I could say that I knew some aspect of them. I figured three or below and I wouldn’t be able to do that.

Memories

I’ll have to admit that my mind needed some prompting on more than a few of the people. I’d go through the list of people I had talked to and if I remembered them I’d search LinkedIn for them. Quite a few were already connections so that was great. Some weren’t and I asked to invite them.

For those that I didn’t remember I searched the database for the subjects of the messages I had sent them which generally helped me know how I knew them pretty quickly and I could search LinkedIn to find them. Later in the process I switched to using Outlook to search for the folks – but that was just because flipping between tabs in Access wasn’t worth it. I could keep Outlook on one screen and Access on another – and LinkedIn on a third.

Robotic Speed

At some point in the process, LinkedIn noticed the amount of activity I was generating and started flagging me as a potential robot. So I started having to enter Captcha codes for each connection I’d try to make and occasionally provide the contacts email address. While I was flattered that LinkedIn thought I was a robot, I was disappointed that once I hit the threshold I had to verify on every request. Still, it was somewhat fun to be working at a speed that it thought I was a bot.

Delegation (Lack of)

One might ask why I didn’t delegate some of the data management functions to my assistant. How hard can it be matching names in email to the names on LinkedIn? Well, it turns out it was a lot harder than you would think.

I’ve already mentioned the problem of needing to know how I knew someone to select the right person from the list returned from LinkedIn. However, there were more challenges including the need to determine if I didn’t find folks immediately if they were important enough to track down. Finally, there were some folks that I didn’t feel like connecting with. I wouldn’t give them a recommendation to anyone so being connected didn’t make sense.

Reconnecting

The whole point of the exercise for me was to reconnect with folks that I had managed to become disconnected with. My experience says that folks will accept LinkedIn invitations over a handful of days but even with having finished the invitations over the last two days, I’ve already gotten connected with 75 people that I had previously dropped. (Since drafting this approach and in the passing weeks it looks like the number is in excess of 150 new connections.) That for me is a big win – and potentially worth the effort to reconnect.

These folks will get a yearly update from me when the time runs around again this coming summer. Until then, I know that if I need to find that person I worked with years ago on something, I can be reasonably certain that I can find them now.

If we’ve worked together and I didn’t send you a LinkedIn connection request – feel free to send one to me.

A Philosopher's Notes

Book Review-A Philosopher’s Notes

When it comes to reading – and reviewing books – there aren’t many folks I know who read more than I do – at least readers of non-fiction works. However, Brian Johnson has me beat hands down. The list of books that he’s reviewed are impressive to say the least. When I came across his site through a group I’m in I realized I had to read his book and see what he had to say. A Philosopher’s Notes is an interesting book because it’s like cliff notes for a bunch of books all slammed together to make their own book.

 

Optimal Living

Brian is focused on the idea of optimal living. That is: how do you live your life to the fullest? It’s not a get rich program, or how to save the world in 24 hours or anything that promises great rewards without much work. In fact, Brian is careful to say (over and over again) that optimal living takes work. It’s a difficult road to walk. It’s not the easy path.

Instead it’s a hard road built on integrity and virtue. I’d add to his statements that it’s about living in alignment with your values. He quotes Martin Seligman who is the father of positive psychology and speaks about how happiness is the result of values in action – or living in alignment with your values.

He ultimately breaks optimal living into these 10 principles (the descriptions are mine):

  • Optimism – Avoiding the trap of negativity
  • Purpose – Realizing that you’re here for something more than your own happiness
  • Self-Awareness – Seeing yourself as clearly as possible
  • Goals – Knowing where you want to go
  • Action – Actually doing something
  • Energy – Conserving energy by not fighting with the system – adjusting it
  • Wisdom – Listening to the words and experiences of others and learning from them
  • Courage – The ability to move forward in the face of fear
  • Love – Giving of yourself to others
  • en*theos – Literally God within – but learning to bring things into one’s self.

Living in Reality

To live an optimal life you have to live in reality. While most adults spend so much time attempting to avoid reality it’s the source from which all things flow – and therefore something from which happiness comes. We can, if we choose, ignore reality and be delusional but this strategy will ultimately fail. We spend a great deal of energy avoiding reality – energy that could be best spent in making reality better.

Ultimately to live an optimal live, or an abundant life, or a life with purpose – whatever you want to call it – you have to live in reality. That’s why Buddhist monks were instructed “after you find enlightenment, chop wood, drawl water.” Enlightenment is nothing if we’re not able to apply it to the real world. It has to be connected with the world in which we live.

Creating Your World

Accepting the real world as it is today is just one perspective on the world. Another perspective is on the world that it can become. In this view we see the greatest possible future (a la optimism) and we seek to create a world that is more in-line with what it can be. That is where our actions and energy come into play as we seek to make the world a better place – one day at a time.

For me the reading I do is seeking to make me a better person – so that as Gandhi said I can “be the change you want to see in the world.” When I write a book review my intent is to share some small nuggets of the wisdom that I gathered up to make a small positive impact on you.

Some folks make large impacts on a few people. They leave the world a better place by positively influencing their children, their church, or their community. Some folks make a smaller impact on a larger number of people. Consider the number of people impacted by any well-known author. While John Maxwell or Jim Collins or Patrick Lencioni (See Good to Great, The Advantage) may or may not have a large impact on your life they create a small impact on a large number of people.

Creating our worlds is about small incremental steps made over a long period of time to shape the world that we’ll have in the future. Whether this is shaping your own schedule to allow for time for meditation or exercise or whether it’s shaping a community through work on a community playhouse, we have the ability to create the world we most desire.

It’s Not Easy Being Green

I do impressions. One of them is Kermit the Frog. One of his classic sayings is that “It’s not easy being green.” Life isn’t easy for any of us. Every one of us has some sort of pain that we’ve encountered. The path to living life to its fullest is paved with hard work day after day. While the results are worth it, the journey to optimal living isn’t easy. However, one potential first step of reading A Philosopher’s Notes isn’t that hard.

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